Itunes cannot back up my iphone during sync

It stops syncing after it tells me that it cannot back up. The sync will also not finish so only the recently purchased songs show up, not any ong I bought 6+ months ago. All apps seem to be fine as well as everything else

If the sync proscess stops right at step one, which is backing up the phone, delete you latest backup listed in iTunes/Edit/Preferenes/Devices and try again to sync.
As for your battery problem, try to reset the phone by holding the sleep and home button until the Appe logo comes back again. You will not lose any data doing a reset, but it can clear some glitches.

Similar Messages

  • ITunes cannot back up this iPhone because not enough free space is available on this computer

    has anybody got a solution to my problem, its getting annoying now, cant seem to backup my iphone keep getting an error message "
    iTunes cannot back up this iPhone because not enough free space is available on this computer
    i have plenty of space on my mac book pro.

    Hey yshabir,
    Thanks for the question. If you are having issues creating a backup in iTunes on a Mac, the following resource provides some great troubleshooting steps that you can try:
    iOS: If you can't back up or restore from a backup in iTunes
    http://support.apple.com/kb/TS2529
    Thanks,
    Matt M.

  • I can not seem to back up my iPhone 5s, error message is: iTunes cannot back up this iPhone because not enough free space is available on this computer

    I can not seem to back up my iPhone 5s, error message is: iTunes cannot back up this iPhone because not enough free space is available on this computer
    There is plenty of space over 260gb

    Are you absolutely sure there's 20GB in use, and not that it has 20GB free? If you click on the hard drive icon on your desktop and click cmd-i to Get Info, what is the available space?
    Matt

  • Itunes removes all music from iphone during sync

    Every other time I connect my iPhone to my computer the sync with iTunes causes the iPhone to lose all music. I only sync one playlist ("On-the-go") which contains all the albums I want on my phone and for my purposes is sufficient. I do not use iTunes Match (not even subscribed), only use iCloud for "Find My iPhone" and have very few "purchased" items as part of the playlist. All other purchases have been moved off the iPhone. In iTunes "Sync only checked songs and videos" is checked.  When I discover that the music is gone I can see in the Music pane of iTunes that none of the playlists are now checked. This is something that iTunes is doing by itself, I always leave one playlist checked. I'm getting a bit fed up of this - its been going on for several weeks now and takes far too long to copy the music back and then re-set alarms and other apps that use the music.
    Any constructive suggestions would be gratefully received.
    iPhone 4S iOS 8.1.3
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    MacBook Pro (mid-2009) OS X 10.8.5 (NOT Mavericks as claimed below!)

    I fixed this problem by dumping iTunes altogether and going with Amazon Cloud player app on the iPhone.  Much better experience than iTunes and iTunes Match.

  • ITunes cannot back up my iPhone

    Hi,
    I had a problem with iTunes the other day, posted and got almost an immediate reply so thought I'd try and see if anyone could help me with this other problem I'm having.
    Basically my iTunes has been showing this error message whenever I sync my iPhone with it, probably for around the last 2 or 3 months, maybe longer. Everything is transfered fine it's just that this message comes up.
    It says to delete the backup file how do I do this and it won't delete anything off the actual iPhone will it?
    Thanks!

    iTunes>Preferences>Devices...highligh your backup/backups then hit delete. This will not affect any data on your phone.

  • Itunes cannot back up iphone

    itunes cannot back up my iphone to itunes anymore, can anyone help.

    im having the same issue, and i wrote to appple support days ago with no reply,
    please let me know if you get anywhere with this problem.

  • Today, my iPad2 wouldn't delete mail.  Then the screen turned black.  I turned the iPad2 off then on.  Got black screen.  Tried backing up to iTunes.  Got the message "iTunes cannot connect to this iPhone because unknown error occurred (OxE8000065).  Help

    Today, my iPad2 wouldn't delete mail.  Then the screen turned black.  I turned the iPad2 off then on.  Got black screen.  Tried backing up to iTunes.  Got the message "iTunes cannot connect to this iPhone because unknown error occurred (OxE8000065).  Help, please.

    Did you try restarting it by holding down the hold and lock button at the same time until you get the apple logo?  If you already tried that then you should try putting it in DFU mode and doing a restore by following these instructions- http://www.iclarified.com/entry/index.php?enid=1034

  • TS4062 Ever since I uploaded the new itunes version, I've been getting this message when I plug in my ipod.  "itunes cannot connect to this iphone. An unknown error occured 0XE80000065."  Does anyone have a solution.

    This is the error I get.  I did not find this on the itunes webpage...
    "itunes cannot connect to this iphone. An unknown error occured 0XE80000065."  Does anyone have a solution.  I am not connecting an iPhone, but an iPod.  I cannot therefore sync my iPod to my iTunes.

    Hi prolough,
    Here is a link that should help:
    http://support.apple.com/kb/TS3221
    Cheers,
    GB

  • When I delete a podcast in iTunes it is still on iPhone after sync; just in the cloud.

    When I delete a podcast in iTunes it is still on iPhone after sync; just in the cloud (it has a close and download icon). All I want to do is delete it. I Now I have to delete in manually from all devices. I have not listened to it either.
    Also, I cannot use the selling to delete played podcasts, because I want to keep some of them.
    I have IOS 8.1, iTunes 12.0.. and OSX 10.10.1. iPhones 4,5 and 6 and iPad Air 2
    In the good old days, you deleted in iTunes and the next time you synced it, it was removed from the iPhone, iPods and iPads. Now, I have to update them all.
    Note: Subscription takes place on my Mac, not the other devices.
    Am I missing something, because this is a real pain?
    Thanks
    Tony..

    You aren't mssing anything. As far as I am aware, this is simply the process that you need to take to remove them.
    -Broncos100

  • How can I restore my itunes music back to my iphone?

    How can I restore my itunes music back to my iphone?

    http://manuals.info.apple.com/en_US/iphone_user_guide.pdf

  • I restored my pc and nowit won't open itunes, when i try to, it reads " this version of itunes has not been correctly localized for this language. please run the english version." how do i fix this so i can open my itunes and back up my iphone?

    I restored my pc and now it won't open itunes, when i try to, it reads " this version of itunes has not been correctly localized for this language. please run the english version." how do i fix this so i can open my itunes and back up my iphone?

    Hey KEBENNETT, 
    It sounds like you've restored Windows on your PC and iTunes is no longer opening and running normally. 
    I'd recommend using the instructions found at step 4 and 5 in this article to repair or remove/reinstall your iTunes installation:
    Issues installing iTunes for Windows - Apple Support
    All the best,
    Jeremy 

  • Was updating itunes and backing up my iphone 4 at same time itunes shut down computer now i have lost everything guys i really need this stuff back is there any way to do this even if i have to send it away please help me!!

    was updating itunes and backing up my iphone 4 at the same time then itunes said it need to shut down the computer sill me asumed the back up had finished (it hadn't) and now all i got is half of the pictures i had nothing else i really  really need it all back is there any way to do this even if i have to send my phone away??? please i need help..
    jak

    can not believe it but did a system restor on windows vister and got it all back you can chose the date you want to restore you computer too and it worked sooooooo happy love it.

  • Why is my facetime app not on my iphone?just bought the app should it transfer auto to my iphone during sync?

    why is my facetime app not on my iphone?just bought the app should it transfer auto to my iphone during sync?

    There is no FaceTime app for the iPhone. Settings>Phone>FaceTime>On.
    http://support.apple.com/kb/ht4319

  • Itunes cannot connect to this iphone an unknown error has occured. Please help.

    Hi,
    I have just got an iphone 5c. However i'm having trouble with my itunes on my laptop.
    I'm getting 2 error messages:
    Error message 1 is ( an unknown error occured 42032 ) this happens every time i open itunes.
    Error message 2 is ( itunes cannot connect to this iphone, an unknown error has occured ) this happens every time i try to connect my new phone.
    I am running the latest itunes version on windows 7.
    So far i've tried uninstalling all components and reinstalling them to no avail.
    I've spent 3 hours today on the phone to both Apple and Microsoft with both blaming each other.
    Please someone help.
    Kind regards
    Dale

    Hi prolough,
    Here is a link that should help:
    http://support.apple.com/kb/TS3221
    Cheers,
    GB

  • I was using itunes to back up my iphone and lost my phone. Can I get my contacts from itunes?

    I was using itunes to back up my iphone and lost my phone. Can I get my contacts from itunes?

    There are a couple of iOS Backup Extractor programs that can read data from the backup sets. I've not personally tested any so I don't have a recommendation.
    tt2

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