Itunes cannot backup iphone because an error occurred

itunes cannot backup iphone because an error occurred

Start computer iTunes, in iTunes > Preferences... (Windows: Edit > Preferences...) > Devices > delete your iPhone backup and try again.

Similar Messages

  • "Itunes could not backup iphone because an error occurred." Almost breaking my teeth with frustration. What are some more obscure fix suggestions?

    I want to backup my 4S. Last was in November and I have things since that I don't want to lose (text messages, notes, appointments and contacts).
    I have tried every. single. thing. apple. suggests. Scoured net looking for other suggestions. They don't work either.
    Whatever I try, it runs a few steps then says "iTunes could not backup the iPhone because an error occurred"
    Phone iOS 6.0.1
    MacbookPro OS X 10.6.8
    On phone:
    Deleted all apps.
    Deleted all music.
    Even deleted all music on iTunes downloaded since last successful backup in case there was a corrupted song.
    Macbook pro up to date.
    iOS on phone up to date - updated it through wifi.
    iTunes up to date.
    Antivirus up to date.
    Time/date both auto.
    Reset computer.
    Reset phone.
    Used different cable (not that I think that would've done anything anyway)
    Won't backup to iCloud.
    Won't backup to another computer.
    Won't let me encrypt backup (it wasn't previously)
    Wiping it completely might help but as I said, I want the data from the last month!! If restoring must be done, is there any way I can retrieve the data?
    May not want to wipe it but I tell you I'm damned near ready to break it...
    HELP. PLEASE!

    I just attempted to back up to iCloud... failed. Everything else is backed up to my computer. I am also linked to Microsoft Exchange through my job for important client contacts. I have information written on the "notes" section for a lot of my contacts. Do think that will be deleted? I can always connect my contacts from work to my phone but I'm more concerned about the notes in each contact. SO FRUSTRATING. Am I at the point to do a complete restore???
    I also just tried another suggestion that shrunk my "other" folder to 4.77g. I think that's still a large file if it holds corrupted data.
    Again,
    Thank you for quick response!
    Shrinking the "other" folder:
    1-  Held the power and home button down for approximately 6 sec, NO MORE THAN THAT otherwise it wil go to DFU mode. It will power itself off.
    2-  Power it back on.
    3-  Then connect the device directly to your computer and "sync"
    This reduced my "other" file by 1.5g. Maybe more for others.

  • While syncing iphone to itunes I get this warning- "Itunes cannot backup iphone because backup was corrupt or not compatible with iphone. Delete backup and retry. How do I do this?

    How do I delete the current backup file of iphone in itunes?

    (This is a really old thread, but I'm answering anyhow because I see 11 "I have this question too!" )
    If you go to the iTunes Preferences menu, there should be a "Devices" tab. In the Devices section, you'll see a list of all of your devices' backups and you can delete the problematic one.
    If you don't see the backup, see the section "Where Your Backups Are Stored" on this support page: Create and delete iPhone, iPad, and iPod touch backups in iTunes - Apple Support

  • Itunes could not backup the iphone because an error occurred

    I can sync my iPhone but cannot backup.  Keep getting this message, "itunes could not backup "name" iphone because an error occurred.  I already deleted all previous backups.

    Hi there, I am getting the same error - have you managed to solve it?

  • Hi all, I'm trying this morning to make the backup of my iPhone from 32 gigabytes. When I start the synchronization and backup I get written'' iTunes could not back up iPhone because an error occurred. I tried it on another iphone (4) and everything works

    Hi all, I'm trying this morning to make the backup of my iPhone from 32 gigabytes. When I start the synchronization and backup I get written'' iTunes could not back up iPhone because an error occurred. I tried it on another iphone (4) and everything works fine. I can not reset the device because I have too much important data on it. Please help me.
    Salve a tutti, sto cercando da stamattina di effettuare il Backup del mio IPhone da 32 gigabyte. Quando avvio la sincronizzazione e il Backup mi esce scritto '' iTunes non ha potuto eseguire il backup di Iphone perche si è verificato un errore. Ho provato su un altro iphone (4) e tutto funziona correttamente. Non posso ripristinare il dispositivo perchè ho troppi dati importanti sopra. Vi prego aiutatemi.

    Ok I tried to delete the backup by using your location via preferences, but I did not find any file, maybe because I've already deleted following the path to the disk. I repeat that I have 2 devices and the problem only occurs on one

  • "iTunes could not backup the iPhone "Name's iPhone" because an error occurred."

    MacBook Pro 10.8.2 (running as admin)
    iTunes 11.0.1
    iPhone 4S 6.0.1
    “iTunes could not backup the iPhone “Name’s iPhone” because an error occurred.”
    I’ve read and followed some of the suggestions about deleting the backup… which I did and nothing. Syncing is no problem but when the status bar says “backing up”, the error pops up and it continues to sync music and apps.
    Deleted backup… didn’t help which means I have no backup to restore from.
    No error code associated with message.
    I’ve tried restoring (via iTunes) but after it “extracts the software”, it stops because it can’t do a backup.
    I thought I read in another thread where a poster said something about resetting/deleting everything from the phone directly, can anybody tell me if this works? I know I can reload the apps and music but will this delete the camera roll too?
    I know there are numerous thread regarding this error message so I apologize for being repetitive… but I would be eternally grateful for any and all additional help!!

    m8...aLL u cn do iz...
    downloaD d crack firmWare [3.1.2 or 3.1.3] fRom felixburns.com [or u cn google iT] ..
    downGrade itunes 9.2 to d previouS itunEs [9.0]
    in iTunes 9.0 ...cliCk restore holdinG d shift button...
    now press d firmware crack wich u downloaded fRom d location wre u saved it...[disconnect d internet while doin d restore]
    now iTunes downgraded 9.0 ..dsnt hve any choice bt 2 restore d ipod wid 3.1.2 or 3.1.3 wicheva u lyk...
    rest is on u..!!

  • TS2529 iTunes  could not backup the iphone because an error occurred

    I have iphone 4S 64GB. When I tried to backup today I get the message :  "Itunes  could not backup the iphone because an error occurred". I have tried with restoring my iphone and received the same error message. I am using iTunes 11.0.4.4 and my iphone has IOS 6.1.3. I also tried to backup my iPhone (right click on your iPhone under devices and click Back Up) but w/o any success. Can anybody help please.

    Unfortunately the problem continues. I deleted the backup in the way described, but could not create a new one as the same message appears.
    There is no any error code.
    At the same time I have the problem to sign in into my Apple ID account. This started when tried to activate my imessage or face time. It gives me the followin message: "Could not sing in. Please check your nework connection and try again." or Could not sing in. Apple ID or password is incorrect." I know that both is OK. Network connection works fine and my password and Apple ID is correct. I log into my Apple account in iTunes without any problems. Should I restore my iPhone to factory settings or there is other solution to this problem.
    Thanks

  • I get " itunes could not backup the iphone because an error occured

    I get " itunes could not backup the iphone because an error occured

    Hello there, pasqualefromdanville.
    When receiving the messages that iTunes could not backup the iPhone because an error occurred, the Knowledge Base article offers up some great, in-depth troubleshooting for resolving the issue:
    iOS: If you can't back up or restore from a backup in iTunes - Apple Support
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Today, my iPad2 wouldn't delete mail.  Then the screen turned black.  I turned the iPad2 off then on.  Got black screen.  Tried backing up to iTunes.  Got the message "iTunes cannot connect to this iPhone because unknown error occurred (OxE8000065).  Help

    Today, my iPad2 wouldn't delete mail.  Then the screen turned black.  I turned the iPad2 off then on.  Got black screen.  Tried backing up to iTunes.  Got the message "iTunes cannot connect to this iPhone because unknown error occurred (OxE8000065).  Help, please.

    Did you try restarting it by holding down the hold and lock button at the same time until you get the apple logo?  If you already tried that then you should try putting it in DFU mode and doing a restore by following these instructions- http://www.iclarified.com/entry/index.php?enid=1034

  • Could not backup the iphone because an error occurred

    hi all going crazy spent hours upon hours trying to find the solution:
    iphone 4s can sync etc but cannot back up says the following when trying to back:
    "could not backup the iphone because an error occurred"
    now ive tried deleteing previous backup, still didnt work, no i have no backup.
    tried uninstalling reinstall drivers n itunes, still didnt work.
    tried on another computer still didnt back up.
    i tried deleting the backup folder, still didnt work.
    i have pretty much tried everything unless there is a special tweak or program that i can use.
    please help very desperate.
    thanks./

    I don't know the solution as to why you can't back up to iTunes, but another option you can try is to backup to iclouds http://support.apple.com/kb/HT1766

  • I am getting an error message on my itunes when trying to back up my iphone 4s, itunes could not back up iphone because an error occurred.

    Please help me!!!! I have tried all of the steps that I have found listed for this issue. I am not sure if I should try to contact my phone provider or not. I am getting an error message without an error code. That says:  Itunes could not back up Iphone because an error occurred. Please if anyone one knows any steps I should take please let me know. My iphone and Mac and iTunes are all up to date.
    Itunes: Version:  11.0.2
    MacBook Pro:  OSX: 10.8.3
    iphone4s:  iOS 6.1.3
    Thank you

    Excellent!
    Please note the following:
    Note: iCloud Backup does not back up music, movies, and TV shows that you did not purchase from the iTunes Store, or any podcasts, audio books, or photos that you originally synced from your computer. iCloud Backup will restore your purchased music, movie, and app content from the iTunes and App Stores during the background restore process. Previous purchases may be unavailable if they are no longer in the iTunes Store, App Store, or iBookstore.
    The above comes from this article:
    Choosing an iOS backup method (Should I use iTunes or iCloud to back up my iOS device?)
    Best of luck with this.

  • Error Message: iTunes could not back up the iPhone because an error occurred

    Error Message: iTunes could not back up the iPhone because an error occurred.
    The thing is - I have no idea what error have I encountered!
    Usually, I would assume the previous backup file is corrupted and I will proceed to delete the old backups. I did the same this time round, and it's still unable to sync. Now I have no more backup files!
    I have tried -
    1. Deleting old backup files.
    2. Restarting iPhone 4S & iMAC.
    3. Remove
    I am using iOS 5.1 on iPhone 4S, and iTunes 10.6.1 on Mac OSX Lion. My phone is not jail-broken in the first place.
    Does anyone face the same problem?
    I need to back up my files!!!

    Unfortunately, "because and error occured" doesn't give you much to go on.  Some general things I would try if you haven't already:
    Use Disk Utility on your mac to repair disk permissions, then reboot and try backing up again.
    Use Finder to go to ~/Library/Application Support/MobileSync/, then control-click on the Backup folder and select Get Info, then check Sharing & Permissions at the bottom and make sure your username has read & write priviledges
    Try closing all apps, then reset your phone: double-tap the home button, tap and hold the apps at the bottom until they wiggle, tap the minus sign on all apps to close them.  Then reset your phone: hold the on/off and home buttons until you see the Apple logo (ignore the off slider that appears first), and release
    Try a different usb to dock connector cable; ensure that your case isn't interfering with a good connection to the dock connector at the bottom of your phone; clean the dock connector at the bottom of your phone (e.g., with a dry toothbrush); troubleshoot your usb connection (http://support.apple.com/kb/TS1286)
    I know this looks like a laundry list, but unfortunately it's hard to isolate the problem without a clear error message.  If the problem persists, you might try posting in the iMac or iTunes forums for other ideas.

  • Previously posted troubleshooting doesn't work for my error message "iTunes could not back up the iPhone because an error occurred".  What other options do I have?

    Previously posted troubleshooting doesn't work for my error message "iTunes could not back up the iPhone because an error occured".  What other options do I have to backup my iPhone data properly?

    Hi there kchagape,
    You may find the troubleshooting steps in the article below helpful.
    iOS: Troubleshooting backup issues in iTunes
    http://support.apple.com/kb/ts2529
    -Griff W. 

  • Message "iTunes could not sync contacts to iPhone because an error occurred while committing data"

    Hello all. I recently replaced the HD in my MacBook Pro. Just after, I retrieved my old files from the Time Machine backup, which I made just before the replacement. During the first sync of my iPhone via iTunes and while I was trying to sync my contacts I saw the message "iTunes could not sync contacts to iPhone because an error occurred while committing data". After that, I lost my iPhone contacts (I have them only from iCloud). The only problem is contacts, all the others (Calendars, Apps) are normally syncing. Does anybody has a solution? Thanks in advance!

    hello,
    There was a similiar posting that I have seen from others and they found out that the back up was bad. https://discussions.apple.com/message/6139533#6139533
    I would use a previous backup (earlier one) to the one you have tried to just do.

  • TS3992 i cannot have a backup on itunes. it says cannot backup due to an error occured

    When i connect my iphone to itunes, it says cannot backup due to an error occured.. This started happening all of a sudden.. Please find me a solution for this.. I really need a backup of the phone in my laptop.
    Thanks

    Hi Simsan,
    If you are having an issue backing up your iPhone to iTunes, you may want to take a look at the following article:
    iOS: Troubleshooting backup issues in iTunes
    http://support.apple.com/kb/ts2529
    Regards,
    - Brenden

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