ITunes cannot connect on iPhone after software update

I updated to 5.1.1 yesterday and can no longer use the app store. Getting an error message that my phone cannot connect to iTunes store. Have tried in 3G and wifi. I have also done a hard reset. Help!

No need to duplicate post.

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Cannot connect to internet after software update

I have an old powerbook G4 running Mac OS X 10.3.9 (this is one of 3 macs) I also have an airport Extreme and an airport Express to make a network in my home. Frequently, after a software update to the old computer, it has trouble getting back on to the internet. Usually, adjusting access to the Keychain fixes this.
Now, after a software update last week--I cannot get on the internet with this computer at all. The computer is connected to the network, the password is in the keychain, the signal is strong (all of the other computers can get on to the network)--but whenever I try to get on, I get 'cannot connect to the server'.
(btw, Last evening, the issue resolved itself for about 3 hours--I don't know why--but today it is out again.) Can anyone help?

Hi, Rathh. Always use Disk Utility to repair permissions immediately after installing any software update that uses Apple's Installer application, or that is installed by the Software Update function accessed through the Apple Menu.

Please Help!!! 'iTunes cannot connect to iphone update software server'

I cannot 'Restore' iPhone 3G to pass on to my fiance, after she kindly allowed me to get a new iPhone4 because iTunes 'cannot connect to iphone update software server'. I have tried both our laptop and desktop - both connecting to the internet fine - but neither will connect to the iTunes store nor update servers!!
Not sure what to try next, have tried setting up new user to no avail.
I have followed the support guidance and I am not connected through proxy.
Diagnostics reported as follows:
Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
Dell Inc. Dell DV051
iTunes 9.2.1.5
QuickTime 7.6.6
FairPlay 1.8.20
Apple Application Support 1.3
iPod Updater Library 9.2d4
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.1.0.62
Apple Mobile Device Driver 1.49.0.0
Bonjour 2.0.2.0 (214.3)
iTunes Serial Number 098625257EFAC14A
Current user is an administrator.
The current local date and time is 2010-07-25 12:16:28.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Video Display Information
Intel(R) 82915G/GV/910GL Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {F45A9B15-8BE6-4964-8534-71947B51A91B}
Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
IP Address: 192.168.1.77
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: No
DHCP Server: 255.255.255.255
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers: 192.168.1.1
192.168.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2010-07-25 10:25:45.
** Device Connectivity Tests **
iPodService 9.2.1.5 is currently running.

Right, I'm going to try something, if this works, then this'll probably fix a lot of iTunes problems.
1: Make sure your whole iTunes database is backed up.
2: Uninstall iTunes, then run "Revo Uninstaller", this will remove ALL traces of iTunes from you computer, not your library.
I've found out that when un-installing or re-installing over a previous version of iTunes will carry over some problems from previous versions, or even create problems. Registry leftovers can be a problem also. Completely removing iTunes using "Revo Uninstaller" then re-installing will have the same effect as installing iTunes from a fresh OS install. Typically iTunes should be problem free when installed totally fresh.
3: Re-install the correct version of iTunes fresh and try again.

Itunes cannot connect to iphone because iphone is locked and in lost mode

what should i do as the message on computer read as ''itunes cannot connect to iphone because iphone is locked and in lost mode''

vineetvasudeva wrote:
what should i do as the message on computer read as ''itunes cannot connect to iphone because iphone is locked and in lost mode''
Then take it out of Lost Mode the same way you put it into Lost Mode: via the Find My iPhone App or www.icloud.com.

ITunes Cannot connect to iPhone due to unknown error (0xE8000065)

Hello!
When I plugin my iphone to a wall, it refuses to charge (it just keeps making a bleeping noise).
And when I try to connect my iPhone to iTunes, I can't. It just says: iTunes Cannot connect to iPhone due to unknown error (0xE8000065)
Any suggestions? I replaced the battery hoping that would do the trick, but nada.
Cheers

iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting
Did you try a different charger and a different cable? If it won't charge the error will go away soon also when the battery dies.

How itunes cannot sychrnoise with iphone after upgrading latest IOS

why itunes cannot sychrnonise with iphone after upgrading the latest IOS?

Sounds like your iPhone was previously hacked/jailbroken. If true, try using google.

ITunes cannot connect to iPhone because pairing record missing

I was able to connect my iPhone to iTunes once and was able to sync. Now i recieve a message saying: iTunes cannot connect to my iPhone because the pairing record is missing. What do I do?

BPH108,
I had the same exact issue. What solved this for me was to unplug my phone, shut down ITunes, shutdown my phone (Not just shut down but hold the home and lock button until it shuts off), start my phone back up and start ITunes back up. Then when I plugged my phone back in it worked like a charm!
Hope this helps!

I cannot move music from my itunes library to my iphone after an update

Hi
I recently updated my iphone 3GS and now I cannot move any music from my itunes library to my iphone. I have also had to sync my iphone with my laptop as my PC that I used before no longer works.

Connect the phone to your computer
Wait for it to appear in the list on the left side of iTunes
Click once on it in that list
Look to the right and scroll down to Options - one of the checkboxes says Manually manage music and videos

Can't connect to internet after software update to iBook G4

I recently installed updates to itunes, quicktime, and the the latest security update for os x 10.3.9 on my iBook G4. Now I can't connect to the internet via my airport express. This happened the last time I updated the software, but I can't remember what I did to fix it. Can anyone help?

I am experiencing the exact same problem with my sister's laptop. iBook G4 10.3.9 I just installed Security update 2007-008 and quicktime update. After the reboot her airport connected to the house router, but will not acquire an IP address. The other computers in the house have remained connected to the router without change. I have a another iBook G4 running on 10.4.11 with the same network settings and I have no trouble whatsoever. I re-enetered the WAP password, reorganized the network connection priorities and repaired permissions, but cannot get the computer to acquire an IP address.
Any ideas??

Cannot connect to internet after softqare update

I have an old powerbook G4 running Mac OS X 10.3.9 (this is one of 3 macs) I also have an airport Extreme and an airport Express to make a network in my home. Frequently, after a software update to the old computer, it has trouble getting back on to the internet. Usually, adjusting access to the Keychain fixes this.
Now, after a software update last week--I cannot get on the internet with this computer at all. The computer is connected to the network, the password is in the keychain, the signal is strong (all of the other computers can get on to the network)--but whenever I try to get on, I get 'cannot connect to the server'.
(btw, Last evening, the issue resolved itself for about 3 hours--I don't know why--but today it is out again.) Can anyone help?

Hi Rathh!
You might want to repost your question in one of these PowerBook forums (pick which model of the G4 PowerBooks you have):
Internet, Networking and a PowerBook G4 17-inch
Internet, Networking and a PowerBook G4 15-inch Aluminum
Internet, Networking and a PowerBook G4 12-inch
Internet, Networking and a PowerBook G4 15-inch Titanium
-Kylene

Itunes doesn't recognize iphone after last update

HELP!!!!!!!!!!!
last week i updated last version of itunes, after that itunes won't recognize iphone, doesnt charge, i dont see iphone connected, cant transfer or delete music.....this is a pain in the a**.... i love this phone but this is my second one and i keep having problems....i have more problems with it but this is the urgent one one....can anybody help me please?????????????? oh, and i have windows (does it make any difference?)

Hello again, GiannisFromAthens.
At this point, considering that the primary issue is with getting the Windows update resolved, we need to get that taken care of first. To do so you may need to consult Microsoft, or whoever supports the installation of Windows on your computer, for more troubleshooting to resolve it.
Once that is resolved, if you are still experiencing the issue, you may find better information by using another of Apple's Support resources at https://expresslane.apple.com/GetProductGroupList.action for a more hands on response.
Cheers,
Pedro D.

Can't connect to internet after software updates to ibook g4

I recently installed updates to itunes, quicktime, and the the latest security update for os x 10.3.9 on my iBook G4. Now I can't connect to the internet via my airport express. This happened the last time I updated the software, but I can't remember what I did to fix it. Can anyone help?

You might have better luck posting in the OS X forum. This forum is for the iPhone.

HT4623 My iPad is not connecting to internet after software update what can i do

Hi everyone I just update the software 7.0.4 on my iPad 2 and after doing that cannot connect to internet, can somebody tell me
what to do to correct this issue? Please

You can try resetting your iPad by simultaneously pressing and holding the Home and Sleep/Wake buttons until you see the Apple Logo. This can take up to 15 seconds so be patient and don't release the buttons until the logo appears.
Try again to see if the problem persists.
If yes you can try resetting your Network Settings. Settings > General > Reset > Reset Network Settings. Note that you will have to re-enter all of your WiFI passwords.

Cannot access address book after software update

I am unable to access the default address book after doing the software update - I restored my backup and everything is there except for my contacts. When I open my address book it is labeled personal and there are no addresses and when I add a contact it does not show up, but I noticed when I go into options it shows only default under address books with 99 entries and when I try to add a contact it does not show in the list on my phone but the number of entries in the default book goes up so they are going into that one but I cannot access it? Any idea how I can get my contact list back? (hope this makes sense to someone )
Thank you
Solved!
Go to Solution.

Sdgardne, thank you so much! Using your post and links I was able to restore my address book after upgrading my software and having trouble with my address book. And I am very technologically challenged so I appreciate having something I could understand and follow.

Can't open iTunes any more?! (after software update)

After the last software update I can't open iTunes any more. Error message: "you can't open the application itunes because it is not supported on this type of mac". how is that possible? does the system really update to a itunes version, I can't run? how stupid is that?
thanks!

I think what you are saing is that you have error message free launch failure with iTunes.exe persisting on the processes tab .
If so this is commonly due to a problem with cryptographic services. Here is a diagnostic Method for working out the problem:
Before checking if iTunes works, restart your PC or close the iTunes.exe process with task manager if it is running.
A couple of simple things to try:
http://support.apple.com/kb/TS1776?viewlocale=en_US
Stop the bonjour service, this FAQ has instructions:
http://support.apple.com/kb/HT2250?viewlocale=en_US
But usually it is due to a problem with cryptographic services.
Check to see if you have your smart card service and that it is not set to disabled. For some reason iTunes needs it.
Start>>Run>>Services.msc
you should find the smart card service in the list. Report back with your findings.
Malware can interfere with cryptographic services and also prevent a resolution so it is important to check that your system is clean before proceeding: Run a virus and spyware scan with up to date definitions.
Then work through *Method 4* in the following link:
http://support.microsoft.com/kb/822798
You should be able to copy and paste the individual lines to save on typing.
Make a careful note of any error messages you get, they are important for diagnosis. Report back any error messages especially the names of any dlls mentioned.
If there are no errors try starting iTunes.

ITunes cannot connect on iPhone after software update

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