Itunes cannot connect to iphone because iphone is locked and in lost mode

what should i do as the message on computer read as ''itunes cannot connect to iphone because iphone is locked and in lost mode''

vineetvasudeva wrote:
what should i do as the message on computer read as ''itunes cannot connect to iphone because iphone is locked and in lost mode''
Then take it out of Lost Mode the same way you put it into Lost Mode:  via the Find My iPhone App or www.icloud.com.

Similar Messages

  • Ipad is disabled connect to itunes but i connected it and there was a popup saying itunes cannot connect to ipad because it is locked with a passcode. You mus enter the passcode on the ipad before it can be used with itunes. but i couldnt enter my passwor

    my ipad is disabled and it said ipad is disabled connect to itunes but i connected it and was restoreing it and then there was a popup and it said itunes cannot connect to ipad because it is locked with a passcode. and you must enter the passcode on the ipad before it can be used with itunes. But i couldnt even write the passcode on my ipad cause it was disabled. What should i do now????

    Follow the instructions on this page to reset your iPad : http://support.apple.com/kb/HT1212
    Note: If iTunes asks you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes, or you do not have access to a computer" section below.
    If you have never synced your device with iTunes, or you do not have access to a computer
    If you see one of following alerts, you need to erase the device:
    "iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
    "You haven't chosen to have [device] trust this computer"
    If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
    Alternatively, place the device in recovery mode and restore it to erase the device:
    Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
    While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    Continue holding the Home button until you see the Connect to iTunes screen.
    iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.

  • HT1212 my ipad is disabled permantly and i dont want to loose my pictures i keep going through the 5 steps and each time it says "itunes cannot connect to ipad because it is locked with a passcode" WHAT DO I DO PLEASE HELP ME. thank you. sorry about spell

    my ipad is disabled permantly and i dont want to loose my pictures i keep going through the 5 steps and each time it says "itunes cannot connect to ipad because it is locked with a passcode" WHAT DO I DO PLEASE HELP ME. thank you. sorry about spelling.

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. If you did not do step 4 properly, start all over again.

  • Restore: Tunes cannot connect my phone because it is locked with a passcode

    My iPhone is telling me that a restore is needed and to connect it to iTunes. When I connect it to iTunes I get a message that iTunes cannot connect my phone because it is locked with a passcode.  I know the passcode but my phone does notgive me the option to enter the passcode to unlock.  Is there a way I can do that from iTunes? Anyother ideas?

    Normally you will only get that message if the computer your are using is not the last one you backed up to. Your only solution is to restore using Recovery mode. See: http://support.apple.com/kb/HT1808

  • ITunes cannot connect to iPad because it is code blocked.

    iTunes cannot connect to iPad because it is code blocked.

    I have a iPad that is deaktivated - no code. Been advised via support to use iTunes to download and restore updated software. Have made several attempts but no go. iTunes cannot connect to the iPad because it is code blocked.

  • I can not back up my iphone because it is locked and I can not remember the code

    I can not back up my iphone because it is locked and I can not remember the code

    You're out of luck, then. Either that is not the computer it's set up to sync with, or the passcode was set AFTER the last time you synced, as Lawrence tried to explain.
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  • IPhone is locked and in lost mode and cannot get it sorted.

    My iPhone was stolen, but I managed to get it back. However I put it in Lost Mode while it was gone and now that I have it back I cannot seem to get it out of Lost Mode. When I switch it on it says connect to iTunes so I do and when it's connected a message pops up saying it cannot be connected because it is in Lost Mode and locked. Is there anyway to sort this? I cannot connect it to my Wifi either as it is locked so I can't put my wifi password in, therefore I cannot switch off lost mode. Any ideas???

    You reset your password: iforgot.apple.com.
    Then you remove Lost Mode: [iCloud: Use Lost Mode]
    How to reset your Apple ID password.
    Go to iforgot.apple.com and type in your Apple ID, then click 'Next'.
    Verify your date of birth, then click 'Next'.
    You'll be able to choose one of two methods to reset your password, either E-Mail Authentication or Answer Security Questions.
    If neither method works, then go to https://getsupport.apple.com
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    Choose 'More Products & Services', then 'Apple ID'.
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    Choose 'Other Apple ID Topics', then 'Lost or forgotten Apple ID password'.
    Click the blue 'Continue' button.
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  • HT1212 ipod touch locked and on lost mode...cannot remember passcode!

    I lost my 4th gen. ipod touch on my birthday two weeks ago. I decided to go onto icloud and put it on lost mode. When i was on icloud I set a passcode for it and today I found it under the seat of my car and I have forgotten the passcode. What can I do to reset it? (p.s. I have already tried pressing the home and lock button, and I have even tried using itunes "restore ipod to try and reset it).

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
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    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
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    iTunes: Restoring iOS software
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    iOS: Back up and restore your iOS device with iCloud or iTunes
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    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
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  • ITunes cannot sync mail accounts because Iphone cancels sync?

    I get the above message when I try to sync my iPhone with my iMac. Does anyone know a fix?

    Usually when itunes cancels a sync, something itunes was trying to sync is corrupted.
    When you sync the iphone to you imac, try syncing one category at a time to see what is canceling the sync.
    First, sync just music and nothing else.
    Then if music sync, try movies or video.
    Keep going through the tabs adding on one thing at a time until you get the error message.
    When you get the error message, you know that something in that last category is corrupted.
    Hope this helps.

  • Itunes could not connect to "iphone của Đức Anh" because the iphone is locked and in lost mode

    làm cách nào để kết nối được với máy tính, khi tôi có đủ icloud và các thông tin, xin hướng dẫn cụ thể

    Your iphone is probably stolen from someone. I'm not saying you stole it, but there's a possibility that the person you bought it from stole it.
    Cheers

  • ITunes cannot connect to iPhone because pairing record missing

    I was able to connect my iPhone to iTunes once and was able to sync. Now i recieve a message saying: iTunes cannot connect to my iPhone because the pairing record is missing. What do I do?

    BPH108,
    I had the same exact issue. What solved this for me was to unplug my phone, shut down ITunes, shutdown my phone (Not just shut down but hold the home and lock button until it shuts off), start my phone back up and start ITunes back up. Then when I plugged my phone back in it worked like a charm!
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  • Today, my iPad2 wouldn't delete mail.  Then the screen turned black.  I turned the iPad2 off then on.  Got black screen.  Tried backing up to iTunes.  Got the message "iTunes cannot connect to this iPhone because unknown error occurred (OxE8000065).  Help

    Today, my iPad2 wouldn't delete mail.  Then the screen turned black.  I turned the iPad2 off then on.  Got black screen.  Tried backing up to iTunes.  Got the message "iTunes cannot connect to this iPhone because unknown error occurred (OxE8000065).  Help, please.

    Did you try restarting it by holding down the hold and lock button at the same time until you get the apple logo?  If you already tried that then you should try putting it in DFU mode and doing a restore by following these instructions- http://www.iclarified.com/entry/index.php?enid=1034

  • Please Help!!! 'iTunes cannot connect to iphone update software server'

    I cannot 'Restore' iPhone 3G to pass on to my fiance, after she kindly allowed me to get a new iPhone4 because iTunes 'cannot connect to iphone update software server'. I have tried both our laptop and desktop - both connecting to the internet fine - but neither will connect to the iTunes store nor update servers!!
    Not sure what to try next, have tried setting up new user to no avail.
    I have followed the support guidance and I am not connected through proxy.
    Diagnostics reported as follows:
    Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
    Dell Inc. Dell DV051
    iTunes 9.2.1.5
    QuickTime 7.6.6
    FairPlay 1.8.20
    Apple Application Support 1.3
    iPod Updater Library 9.2d4
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 3.1.0.62
    Apple Mobile Device Driver 1.49.0.0
    Bonjour 2.0.2.0 (214.3)
    iTunes Serial Number 098625257EFAC14A
    Current user is an administrator.
    The current local date and time is 2010-07-25 12:16:28.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Video Display Information
    Intel(R) 82915G/GV/910GL Express Chipset Family
    ** External Plug-ins Information **
    No external plug-ins installed.
    ** Network Connectivity Tests **
    Network Adapter Information
    Adapter Name: {F45A9B15-8BE6-4964-8534-71947B51A91B}
    Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
    IP Address: 192.168.1.77
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.1.1
    DHCP Enabled: No
    DHCP Server: 255.255.255.255
    Lease Obtained: Thu Jan 01 00:00:00 1970
    Lease Expires: Thu Jan 01 00:00:00 1970
    DNS Servers: 192.168.1.1
    192.168.1.1
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Enabled
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to iTunes Store was successful.
    Secure connection attempt to iTunes Store was successful.
    Secure connection attempt to iPhone activation server was successful.
    Last successful store access was 2010-07-25 10:25:45.
    ** Device Connectivity Tests **
    iPodService 9.2.1.5 is currently running.

    Right, I'm going to try something, if this works, then this'll probably fix a lot of iTunes problems.
    1: Make sure your whole iTunes database is backed up.
    2: Uninstall iTunes, then run "Revo Uninstaller", this will remove ALL traces of iTunes from you computer, not your library.
    I've found out that when un-installing or re-installing over a previous version of iTunes will carry over some problems from previous versions, or even create problems. Registry leftovers can be a problem also. Completely removing iTunes using "Revo Uninstaller" then re-installing will have the same effect as installing iTunes from a fresh OS install. Typically iTunes should be problem free when installed totally fresh.
    3: Re-install the correct version of iTunes fresh and try again.

  • The software on iphone has expired + Itunes cannot sync apps to the iphone because the apps installed on the iphone could not be determined + Can't restore = Help!

    Hello guys, I'm begging for your help, I've read so many threads, nothing works for me. I hope you will try to help me
    First message I get when I connect the iphone is
    "The software on iphone has expired and must be updated to a newer version"
    Then it tries to backup but I get
    "Itunes cannot sync apps to the iphone because the apps installed on the iphone could not be determined"
    When I click check for updates it says I have the latest version (5.0)
    When I try to restore I always get "iTunes could not backup the iphone because a session could not be started with the iphone. Please disconnect and reconnect the iphone, then try again"
    Tried that MANY times but no luck.
    This iphone was on a developper account but it is not anymore (removed from developper account).
    I'm the administrator on my PC. When I'm on the summary of my iphone it shows N/A as my phone number.
    Back up to icloud doesn't work because I didn't set it up before it stopped working
    When I try to activate it directly from the iphone I always get "Could not activate iphone. Your iphone could not be activated because the activation server is temporarely unavailable..." (for the past 3 weeks :s)
    I can access my music and everything from itunes.
    I even tried to restore it from the ispw file (using shift + restore) but I got an error message (sorry I don't remember which one) but it didn't work.
    I also tried device manager, select PC, scan hardware for changes (read it worked for some) but not for me after that I don't get the
    "The software on iphone has expired and must be updated to a newer version" and "Itunes cannot sync apps to the iphone because the apps installed on the iphone could not be determined" ...I just get "Itunes could not back up iphone because a session could not be started with the iphone" + "itunes could not sync because a connection could not be established with the iphone"
    Please help me make it work again! I'd go to an apple store but I'm in south-east asia at the moment and there is nothing like it in 700km +
    This little machine would be perfect to travel with, it's a shame it just stopped working like 3 weeks ago, just said I needed to activate it again ...
    Thanks a million times!

    I can't access it on the iphone as I said
    On itunes in summary I have  "Software version: 5.0"
    Yes I tried to restore it
    "When I try to restore I always get "iTunes could not backup the iphone because a session could not be started with the iphone. Please disconnect and reconnect the iphone, then try again" ...did that many times but always the same error message
    "I even tried to restore it from the ispw file (using shift + restore) but I got an error message (sorry I don't remember which one) but it didn't work."

  • ITunes cannot sync photos to the iPhone "iPhone" because your iPhoto Library is not yet available. Please try again later.

    Ive been trying to sync my phone and it shows this:
    iTunes cannot sync photos to the iPhone “iPhone” because your iPhoto Library is not yet available. Please try again later..............
    When i connect my phone iPhotos comes up and shows my photos and i even tried syncing my photos to my laptop and even deleting them and this message keeps popping up. it just backs up then says downloading photos on iTunes then that error message comes out.

    Same thing on iOS 8.1.2, on my iPad and iPhone. Unlikely to be the devices ....

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