ITunes cannot connect to iPod touch. Unkown error

Hi
My girlfriend just got new iPod touch 32GB. The problem is when she tries to connect to her pc (Win XP, iTunes 9), iTunes shows an error message saying "iTunes could not connect to this iPhone because an unknown error occurred 0x8000065".
First of all, why does it says "iPhone"?
Secondly what could be the issue? I advised her to remove the iPod, close the iTunes, restart the PC and than connect it again, but it shows the same problem.
Any solutions please?
Thanks
Mehul

Hi...
Even this didn't worked. After step 6, I do get the apple logo on iPod and after that connect to iTunes image. But nothing comes up in iTunes on my PC. It still doesn't recognize my iPod touch.
Where else can there be problem? Will my antivirus software can be the culprit? But I can easily sync my iPod classic 120 GB, so I don't think antivirus should be a problem.
Any clues please... I have lost all the excitement for a new iPod tocuh
Thanks
Mehul

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