ITunes cannot connect to iStore - Windows XP Pro

I am attempting to 'Authorize' my new laptop (running Windows XP Pro) and when I click 'authorize computer' and then enter my login info, I get "iTunes could not connect to the iTunes Store. Make sure your network connection is active and try again". I have IE Browsers open and I am able to go to www.apple.com, but I just can't connect from iTunes. There is no problem with my internet connection.
At this point, I can't play 1/2 of my music as I can't authorize this computer.
Please help.
I know there is an issue with Windows Vista but I am running Windows XP Pro, which has never had a problem before.
Thank you for your prompt reply.....

VNC must be installed on the PC if you want to control/observe the comptuer from Apple's Remote Desktop application.
Microsoft's Remote Desktop Connection for Mac is for connecting to any PC that has Remote Desktops turned on. If you haven't purchased Apple Remote Desktop, then MS's RDC is what you want. For questions with RDC I suggest you post them on Microsoft's own forums for their Mac RDC client:
http://www.officeformac.com/productforums

Similar Messages

  • Itunes cannot connect to istore

    itunes cannot connect to istore

    Having the same problem for a month now.  Still no help from the peeps at apple. :/

  • I can connect to all my Iphone applications, however I cannot to Itune store from my Iphne. A message saying: you cannot connect to Istore, your connection appears off, pops up. Help please

    I can connect to all my Iphone applications, however I cannot to Itune store from my Iphne. A message saying: you cannot connect to Istore, your connection appears off, pops up. Help please

    Hey joshuafromisr,
    If you resintall iTunes, it should fix the issue. The following document will go over how to remove iTunes fully and then reinstall. Depending on what version of Windows you're running you'll either follow the directions here:
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    http://support.apple.com/kb/HT1925
    or here:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    http://support.apple.com/kb/HT1923
    Best,
    David

  • App store on itunes not working error iTune cannot connect to itune store unknown error the network conection is refused on windows 8

    app store on itunes not working error iTune cannot connect to itune store unknown error the network conection is refused on windows 8

    Microsoft Windows 8 Business Edition (Build 9200)
    Hewlett-Packard HP Pavilion dv6 Notebook PC
    iTunes 11.1.5.5
    QuickTime not available
    FairPlay 2.5.16
    Apple Application Support 3.0.1
    iPod Updater Library 11.1f5
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 7.1.1.3
    Apple Mobile Device Driver 1.64.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 0150B8980AD913B8
    Current user is not an administrator.
    The current local date and time is 2014-03-18 04:37:01.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    **** External Plug-ins Information ****
    No external plug-ins installed.
    iPodService 11.1.5.5 is currently running.
    iTunesHelper is currently not running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:    {240FD97D-8118-4928-BF4E-8A531F89D837}
    Description:    Microsoft Wi-Fi Direct Virtual Adapter
    IP Address:    0.0.0.0
    Subnet Mask:    0.0.0.0
    Default Gateway:    0.0.0.0
    DHCP Enabled:    Yes
    DHCP Server:   
    Lease Obtained:    Wed Dec 31 16:00:00 1969
    Lease Expires:    Wed Dec 31 16:00:00 1969
    DNS Servers:   
    Adapter Name:    {BCD0EF3F-C4A4-402C-969A-C46C079E56A6}
    Description:    Bluetooth Device (Personal Area Network)
    IP Address:    0.0.0.0
    Subnet Mask:    0.0.0.0
    Default Gateway:    0.0.0.0
    DHCP Enabled:    Yes
    DHCP Server:   
    Lease Obtained:    Wed Dec 31 16:00:00 1969
    Lease Expires:    Wed Dec 31 16:00:00 1969
    DNS Servers:   
    Adapter Name:    {DD5C0797-BC23-4732-85FE-AC59C926EE98}
    Description:    Realtek PCIe GBE Family Controller
    IP Address:    10.144.120.70
    Subnet Mask:    255.255.255.0
    Default Gateway:    10.144.120.1
    DHCP Enabled:    Yes
    DHCP Server:    10.144.120.3
    Lease Obtained:    Tue Mar 18 03:26:26 2014
    Lease Expires:    Mon Jun 16 03:26:26 2014
    DNS Servers:    10.144.5.30
            10.144.130.5
    Adapter Name:    {E7CA4853-FF4A-49AE-AA4E-06BB1DEE67D4}
    Description:    Ralink RT5390 802.11b/g/n WiFi Adapter
    IP Address:    0.0.0.0
    Subnet Mask:    0.0.0.0
    Default Gateway:    0.0.0.0
    DHCP Enabled:    Yes
    DHCP Server:   
    Lease Obtained:    Wed Dec 31 16:00:00 1969
    Lease Expires:    Wed Dec 31 16:00:00 1969
    DNS Servers:   
    Active Connection:    LAN Connection
    Connected:    Yes
    Online:        Yes
    Using Modem:    No
    Using LAN:    Yes
    Using Proxy:    No
    Firewall Information
    Windows Firewall is on.
    iTunes is NOT enabled in Windows Firewall.
    Connection attempt to Apple web site was unsuccessful.
    The network connection timed out.
    Basic connection to the store failed.
    The network connection was refused.
    Connection attempt to Gracenote server was successful.
    The network connection was refused.
    iTunes has never successfully accessed the iTunes Store.
    **** CD/DVD Drive Tests ****
    No drivers in LowerFilters.
    UpperFilters: GEARAspiWDM (2.2.3.0),
    F: hp DVD-RAM UJ8B1, Rev H.02
    Drive is empty.

  • After trying all kind of possible solutions Itunes cannot connect to the store. Windows 7

    after trying all kind of possible solutions Itunes cannot connect to the store. Windows 7

    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • Please Help!!! 'iTunes cannot connect to iphone update software server'

    I cannot 'Restore' iPhone 3G to pass on to my fiance, after she kindly allowed me to get a new iPhone4 because iTunes 'cannot connect to iphone update software server'. I have tried both our laptop and desktop - both connecting to the internet fine - but neither will connect to the iTunes store nor update servers!!
    Not sure what to try next, have tried setting up new user to no avail.
    I have followed the support guidance and I am not connected through proxy.
    Diagnostics reported as follows:
    Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
    Dell Inc. Dell DV051
    iTunes 9.2.1.5
    QuickTime 7.6.6
    FairPlay 1.8.20
    Apple Application Support 1.3
    iPod Updater Library 9.2d4
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 3.1.0.62
    Apple Mobile Device Driver 1.49.0.0
    Bonjour 2.0.2.0 (214.3)
    iTunes Serial Number 098625257EFAC14A
    Current user is an administrator.
    The current local date and time is 2010-07-25 12:16:28.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Video Display Information
    Intel(R) 82915G/GV/910GL Express Chipset Family
    ** External Plug-ins Information **
    No external plug-ins installed.
    ** Network Connectivity Tests **
    Network Adapter Information
    Adapter Name: {F45A9B15-8BE6-4964-8534-71947B51A91B}
    Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
    IP Address: 192.168.1.77
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.1.1
    DHCP Enabled: No
    DHCP Server: 255.255.255.255
    Lease Obtained: Thu Jan 01 00:00:00 1970
    Lease Expires: Thu Jan 01 00:00:00 1970
    DNS Servers: 192.168.1.1
    192.168.1.1
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Enabled
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to iTunes Store was successful.
    Secure connection attempt to iTunes Store was successful.
    Secure connection attempt to iPhone activation server was successful.
    Last successful store access was 2010-07-25 10:25:45.
    ** Device Connectivity Tests **
    iPodService 9.2.1.5 is currently running.

    Right, I'm going to try something, if this works, then this'll probably fix a lot of iTunes problems.
    1: Make sure your whole iTunes database is backed up.
    2: Uninstall iTunes, then run "Revo Uninstaller", this will remove ALL traces of iTunes from you computer, not your library.
    I've found out that when un-installing or re-installing over a previous version of iTunes will carry over some problems from previous versions, or even create problems. Registry leftovers can be a problem also. Completely removing iTunes using "Revo Uninstaller" then re-installing will have the same effect as installing iTunes from a fresh OS install. Typically iTunes should be problem free when installed totally fresh.
    3: Re-install the correct version of iTunes fresh and try again.

  • ITunes Cannot Connect To Store

    I am trying to download wikihow to my Itunes on my desktop. I keep getting the message Itunes cannot connect to the store. What can I do about this matter?

    i have tried for three days to connect to istore, keep getting the saame message - itunes could not connect to the itunes store, network connection timed out. make sure network settings are correct and network connection is active. i haven't a clue what this means.
    i tunes support suggested installing most recent version - done, and windows xp service pack 2, windows one care says this has been done.
    i have run diagnostics (in itune) all ok except i pod touch sync test -failed, whatever that means, again how do i fix it?
    life is too short for all this, all i want to do is browse music, and what have i got, - a white elephant.
    please please please can some one out there help a non computer literate person out. i go on holiday in 12 weeks and would like ipod to come too!!!!!!!!!

  • ITunes cannot connect to Internet and iPad backup takes Forever

    Hi, I have a workstation, high end Windows 7, PC, everything works perfect except the iTunes.. here's my story:
    iTunes cannot connect to internet, nor can iTunes Store. I tried "Run Diagnostics" from Help menu, it showed "internet connection verified" green light BUT "Secure link to iTunes Store Failed" Red Light.
    Then I thought, lets check other Apple App, Safari.. which couldn't load google for a long time and didn't even show any error, anyway, so I quit and uninstalled it.
    I connected iPad for backup, it started all fine. At "Step 2 of 7" backing up, the loading/copying bar came half way up and stayed there for more than 20 hours. So, I quit that too. (Maybe, this is a different problem or connected, im not sure.)
    I also checked the setting in Norton Firewall and made sure iTunes was allowed full access. Internet is working perfect in all the other applications, even "Apple Software Update" is working fine, checking for updates and everything. I have latest version of iTunes by the way.
    THEN, I uninstalled everything Apple, left no trace of Apple in Program Files, and reinstalled iTunes. STILL SAME PROBLEM!!! Can anybody help? What could've happened, 'coz it used to work just fine before.
    Thanks Guys!

    start itunes.
    update podcasts - no response.
    click on store - no response.
    use diagnostics for connectivity - no response.
    sometimes, when i stop itunes from trying to connect, i will get an error code 11222

  • My ipod is in recovery mode and my itunes cannot connect to the server what do i do?

    my ipod is in recovery mode and my itunes cannot connect to the server what do i do?

    Update Server
    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - Try on another computer/network
    - Wait if it is an Apple problem

  • HT3204 my itunes cannot connect to the internet

    my itunes cannot connect to the internet

    I don't use windows, don't you have a help folder...go there, enter firewall, look for how to disable...you can try to update with just your ant-virus disabled, but if your firewall is still active it most likely won't work.

  • ITunes cannot connect to my iPhone4. Unknown error (0xE8000003).

    iTunes cannot connect to my iPhone4. Unknown error (0xE8000003).

    Another port of call for an error message (in addition to Anamusic's link) is Google. (More direct than our own search box).
    There are many references to it, amongst them the link below.
    Using Msconfig to troubleshoot conflicts in Windows XP

  • I tried to update my iPod and now it's saying that iTunes cannot connect the iPod. What should I do?

    I updated my iTunes and then went to update my iPod to the newer 4.2 version that it kept asking me to and now it says that iTunes cannot connect the iPod. My iPod is now unusbale because the screen on the iPod itself shows that i need to connect it to iTunes, but when I do, there's an error message that pops up telling me that iTunes cannot connect it. Help!! How do I fix this?!

    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    or
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    Run this to help if it identifies the cause
    iTunes for Windows: Device Sync Tests
      Have you tried on another computer to help determine if you have a computer or iPod problem

  • HT1689 I just upgraded to iTunes 11 and now I get a "itunes cannot connect with this ........ Could not allocate a resource. Happens with both ipad and iPhone. Any thoughts on how to resolve this issue?

    I just upgraded to iTunes 11 and now I get a "itunes cannot connect with this ........ Could not allocate a resource. Happens with both ipad and iPhone. Any thoughts on how to resolve this issue?

    Same for me with Iphone 5 and IOS 7 on mac pro. Install ITunes 11.1 and after reboot nothing work. Work only with Mac Pro in safe mode.
    I have uninstalled Wi-fi-sync1.0 app from MacPro and Itunes sync well with iphone.

  • Cannot connect to istore in uae

    Cannot connect to istore or iTunes . I'm in uae. It used to work before. Issue not related to any updates I'm sure. Please let know

    Well I'm searching for a answer but I must ask it seems a bit weird to have ios 6.1.1 come out and the next day ios 6.1.2, the best that can be done is (you will need a computer) is to get ios 6.1 update back on your device, I have already done this and I'm able to get apps again, now I'm wait for a new update to fix this one, that is the best that can be done for right now

  • When trying to connect to itunes store, I get message "itunes cannot connect to the itunes store"

    When trying to connect to itunes store, I get message "itunes cannot connect to the itunes store"

    same here for Windows Seven, it also says "The network connection timed out"  Been like this for days.

Maybe you are looking for

  • How to enter a non-oracle employee"labor hours in Oracle PA"

    Hi Friends, I have an issue that "need to enter outside Oracle employee (who has not entered as employee in HRMS, but working as temporary only) labor hours in PA" (11.5.10.2) for a perticular Project. Thanks in advance Surya Dev

  • Occasional MacBook Pro 8,1 / Feb 2011 trackpad button fails to work

    Having this really annoying problem on occasion with a new 13" MBP (purchased a month ago in Toronto from the Apple Store Eaton) - every once in a while the trackpad button will fail to work. The trackpad will function just fine, but the button will

  • CR for VS 2005 x64 Redistributable issue

    Post Author: [email protected] CA Forum: .NET Sorry if this question/issue has been asked and answered before, but this is my first post. I'm having issues installing the redistributable in an Intel Xeon dual-core environment.  I tried the same steps

  • Problem in creating new versions for existing DIR using CV01N

    I am working in SAP ERP 6.0 EHP 4.0 system. I have problem in creating new versions for existing DIR using CV01N I create a DIR version 00 with functional location and mpd cycles. Then when i try to create a new version by copying the contents create

  • Different results using Matcher.replaceAll on a literal depending on the Pattern compiled

    I would have expected that the results for all the following scenarios would have been the same: public class PatternMatcher {     public static void main(String[] args) {         Pattern p;         Matcher m;         // duplicates         p = Patter