ITunes cannot connect to my iPad because pairing record is missing.

This is a one month old iPad that I just upgraded to ios 5 before I used it.  I don't know if the problem is in the upgrade. 
When I did the upgrade, the message "iTunes cannot connect to the iPad because the pairing record is missing" came up. I figured I would call AppleCare in the morning.  Yesterday I hooked the iPad up to the computer and it paired fine with iTunes (at least it showed in the left column under devices) but did not show up in My Computer as being hooked into a USB port.  Now today it says that it can't pair with iTunes.  Any ideas of what I do before I make an appointment with the Genius desk?  I'm on the west coast and AppleCare hours are not compatible with my schedule.  Wish I would have known it wasn't 24/7 before I purchased it.

This helped after all other fixes wouldnt
delete "itunesDB" and "itunesCDB" using this program
http://www.i-funbox.com/
See this video http://youtu.be/ZwTtqinbogQ
It works.

Similar Messages

  • Itunes could not connect to iphone because pairing record is missing???

    I have just upgraded to iphone 4s from iphone 4 and when i connect it to my itunes i get the message "itunes could not connect to iphone 'iphone' because pairing record is missing. Any clues what i've missed???
    Also my when i try to backup my iphone 4 to icloud it keeps stopping saying 'incomplete'???

    Try disconnecting your phone from your computer, quit iTunes, connect you phone to your computer again, the re-launch iTunes.

  • ITunes cannot connect with this iPad Error/iOS 5 problem

    It appears that ever since upgrading to iOS 5 and opting to sync my first gen iPad wirelessly, I have been receiving an error message each morning stating "iTunes cannot connect with this iPad..."
    The wireless sync capability works fine, I plug my iPad into the wall when I come home, and it starts pushing and pulling all the new apps that I've downloaded in the day.
    It appears that iTunes is will regularly try to connect with the iPad while it is charging. At some point during the evenings, either my iPad will be asleep or my iMac will be asleep. I think this is where the connection problem is arising.
    Does anyone know how to change iTunes' frequency of wireless sync to a device that it is wirelessly connected to? Ideally, I'd like it to only sync wirelessly once when I plug the iPad into the wall.

    See if this page helps : http://support.apple.com/kb/TS3221

  • Today, my iPad2 wouldn't delete mail.  Then the screen turned black.  I turned the iPad2 off then on.  Got black screen.  Tried backing up to iTunes.  Got the message "iTunes cannot connect to this iPhone because unknown error occurred (OxE8000065).  Help

    Today, my iPad2 wouldn't delete mail.  Then the screen turned black.  I turned the iPad2 off then on.  Got black screen.  Tried backing up to iTunes.  Got the message "iTunes cannot connect to this iPhone because unknown error occurred (OxE8000065).  Help, please.

    Did you try restarting it by holding down the hold and lock button at the same time until you get the apple logo?  If you already tried that then you should try putting it in DFU mode and doing a restore by following these instructions- http://www.iclarified.com/entry/index.php?enid=1034

  • HT1766 could not restore back up because pairing record is missing????

    Trying to restore myh backup to my iphone and its telling me it can not restore because pairing record is missing????? HELP

    Follow the advice in this link:  http://www.ajaykumarsingh.com/ipad-2/itunes-could-not-connect-to-the-ipad-becaus e-the-pairing-record-is-missing.html

  • TS2776 I get a message that says"ITunes could not connect to IPhone becuase the pairing record is missing" I never saw this error message before. Anyone knpw what's up?

    I get a message that say: ITunes could not connect to IPhone *** because the pairing record is missing" I never saw this before anyone know about this??

    Do you still get that one if you restart the PC and try to connect again?

  • Itunes Cannot connect to Ipod touch because of an "unknown error"

    I just bought the latest Ipod Touch and it synced perfectly until two days ago. So now whenever I plug it in, it says "iTunes could not connect "iPod" because an unknown error occurred (0xE8000003." I've reinstalled itunes, reset my ipod and turned off my ipod and restarted my computer but I get the same message. Please help me!

    Have you looked here:
    http://support.apple.com/kb/TS3221
    (iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting)

  • Is iTunes 10.3.1 compatible with Windows Vista? Every time I plug in my iPod iTunes pops up a window saying "iTunes cannot connect to this device because an unknown error occurred. Ex8000001."  Any Solutions? Please Help.

    It happened once before, but it fixed itself. I read about it online and people say they brought their iPods to Apple and they said its Windows causing the error. Its not one of their error messages.

    1st : Install SP1,SP2 and ALL Microsoft Online Updates. There were known issues in Vista with Apple ipods usb syncing feature in Vista, but in the lifetime of Vista it was fixed several times, so update the OS.
    2nd : If you have a x64 version of Vista you MUST use itunes also in 64bit, because it installs drivers into the OS. 32bit drivers wont work properly in 64bit OS, even if the application itself will start.
    See the "Welcome Center" in Vista for computer details.
    Message was edited by: Sjazbec

  • ITunes cannot connect to iPad because it is code blocked.

    iTunes cannot connect to iPad because it is code blocked.

    I have a iPad that is deaktivated - no code. Been advised via support to use iTunes to download and restore updated software. Have made several attempts but no go. iTunes cannot connect to the iPad because it is code blocked.

  • Trying to sync from ipad but keep getting Itunes could not connect to the ipad **** because an invalid responce was recieved from the device"

    The problem only started after resetting the Ipad. can download from itunes, but cannot sync, ie put new books in libary

    Hi LizzardAir,
    Thanks for visiting Apple Support Communities.
    It sounds like there may be a connection issue between your computer and iPad.
    The support article iTunes: Specific update-and-restore error messages and advanced troubleshooting has some steps to try:
    iTunes cannot connect to the [iPad] because an invalid response received from the device
    This error occurs when there are problems communicating through USB. This may be resolved by following the steps for errors 13 or 14.
    Error 13, 14, 35 and 50 (or -50)
    These errors are typically resolved by performing one or more of the steps listed below:
    1. Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
    2. Put a USB 2.0 hub between the device and the computer.
    3. Try a different USB 30-pin dock-connector cable.
    4. Eliminate third-party security software conflicts.
    5. There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
    6. Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
    7. Try to restore from another known-good computer and network.
    Best,
    -Jeremy

  • ITunes cannot connect to iPhone because pairing record missing

    I was able to connect my iPhone to iTunes once and was able to sync. Now i recieve a message saying: iTunes cannot connect to my iPhone because the pairing record is missing. What do I do?

    BPH108,
    I had the same exact issue. What solved this for me was to unplug my phone, shut down ITunes, shutdown my phone (Not just shut down but hold the home and lock button until it shuts off), start my phone back up and start ITunes back up. Then when I plugged my phone back in it worked like a charm!
    Hope this helps!

  • Error:  "pairing record is missing"

    When i try to set up and sync with itunes i get "itunes cannot connect to ipod because pairing record is missing"
    Any help would be appreciated.
    Ted

    I got the same error tonight.
    Was having some odd problems with my iPod touch (16GB, v1.1.3 with January software upgrade) occasionally changing the date and time to Dec. 31, 1969, also getting stuck in caps lock mode, so I decided to restore.
    First attempt at a restore failed. Second attempt looked like it succeeded, with a message that came up after the firmware restore that said the iPod would reappear in iTunes after it finished restarting. After a long wait, the iPod restarted with the "connect to iTunes" image, then went black. A short time later, a window popped up with the message about the missing pairing record.
    Two, three or four attempts at disconnecting and reconnecting the cable all resulted in the same error message. I started writing this post, in fact, to report I was stuck with the same unusable iPod, when I reconnected the cable to make sure I had the wording of the error message correct.
    Wouldn't you know? It connected just fine, asked me if I wanted to restore my settings and at the moment is syncing back all my music and movies. I'll return here if I see any more problems, but I'm keeping my fingers crossed that all's well.

  • Ipad is disabled connect to itunes but i connected it and there was a popup saying itunes cannot connect to ipad because it is locked with a passcode. You mus enter the passcode on the ipad before it can be used with itunes. but i couldnt enter my passwor

    my ipad is disabled and it said ipad is disabled connect to itunes but i connected it and was restoreing it and then there was a popup and it said itunes cannot connect to ipad because it is locked with a passcode. and you must enter the passcode on the ipad before it can be used with itunes. But i couldnt even write the passcode on my ipad cause it was disabled. What should i do now????

    Follow the instructions on this page to reset your iPad : http://support.apple.com/kb/HT1212
    Note: If iTunes asks you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes, or you do not have access to a computer" section below.
    If you have never synced your device with iTunes, or you do not have access to a computer
    If you see one of following alerts, you need to erase the device:
    "iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
    "You haven't chosen to have [device] trust this computer"
    If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
    Alternatively, place the device in recovery mode and restore it to erase the device:
    Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
    While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    Continue holding the Home button until you see the Connect to iTunes screen.
    iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.

  • HT1212 my ipad is disabled permantly and i dont want to loose my pictures i keep going through the 5 steps and each time it says "itunes cannot connect to ipad because it is locked with a passcode" WHAT DO I DO PLEASE HELP ME. thank you. sorry about spell

    my ipad is disabled permantly and i dont want to loose my pictures i keep going through the 5 steps and each time it says "itunes cannot connect to ipad because it is locked with a passcode" WHAT DO I DO PLEASE HELP ME. thank you. sorry about spelling.

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. If you did not do step 4 properly, start all over again.

  • Hello please hepl me in my problem in apple id, i cannot connect to my ipad mini in itune store and app store because they find me a credit card but i dont have credit card. what can i do now? i need an answer for this problem. thank you

    hello please help me in my problem in apple id, i cannot connect to my ipad mini in itune store and app store because they find me a credit card but i dont have credit card. what can i do now? i need an answer for this problem. thank you

    I would suggest that you buy a visa or mastercard gift card and put a few dollars on it and use it to access the store.  Just add money to it before you want to buy something from the store and it will act like a normal credit card for you.

Maybe you are looking for

  • Movie I Purchased Doesn't Show Up as Purchased

    I have a Movie* in my library that I purchased as a DVD/digital copy combo. In iTunes on my computer, the "Get Info" shows it as "Purchased by:" me with the correct Account Name, so it ought to be something I've "purchased" as far as iTunes is concer

  • Printer not working following iPad uodate

    Printer not working following iPad upgrade

  • I just deactivated all my devices on itunes on my Mac, and now I cannot seem to activate just this computer?

    So I maxed out my 5 activated computers because I never deactivated my old (now broken) computers. So I read online I had to deactivate all computers and then go back activate my new Macbook Pro. I cannot figure out how to activate my new Mac Book...

  • Inability to Play Videos

    I know this question has been going around discussions for awhile but I can't seem to figure this out to the point to make it work. So, I thought I would lay out my problem and in the event that anyone knows the direct way to solve it, I would be gra

  • Selecting a driver

    I have an M-audio firewire 410 audio interface hooked up to 6 speakers, and it works great with my FCP and iTunes. Then I go to Logic, and go to Preferences, Audio, Drivers, and set it to the firewire 410 multi-channel selection. When I go to my time