Itunes cannot connect to this iphone an unknown error has occured. Please help.
Hi,
I have just got an iphone 5c. However i'm having trouble with my itunes on my laptop.
I'm getting 2 error messages:
Error message 1 is ( an unknown error occured 42032 ) this happens every time i open itunes.
Error message 2 is ( itunes cannot connect to this iphone, an unknown error has occured ) this happens every time i try to connect my new phone.
I am running the latest itunes version on windows 7.
So far i've tried uninstalling all components and reinstalling them to no avail.
I've spent 3 hours today on the phone to both Apple and Microsoft with both blaming each other.
Please someone help.
Kind regards
Dale
Hi prolough,
Here is a link that should help:
http://support.apple.com/kb/TS3221
Cheers,
GB
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