ITunes cannot connect to update server.

So I am finally going to update my Touch to 3.0 (from 2.2.1). I connected it to my PC and opened iTunes. However, when I click "Update" it instantly says it can't connect to the update server because I have no internet connection. But as you can see, I do.
I vaguely remember this happening once before, and it had something to do with a setting in Internet Explorer (or Internet Options in Control Panel). I have done a couple of Google searches, but I cannot find where it says to change the setting. Does anyone know what I'm talking about?
I did do a search on Apple's website about this, and they said to check the Automaticly Detect Settings under LAN settings... I did that, but it didn't help.

Ok, I am not too sure how I fixed it, but I am currently downloading the 3.0 software. The ONLY change I made was on my Touch's Sync window, I went to the Applications tab and checked "Sync Applications" (because I wasn't able to sync apps from itunes to my touch). So after I synced the apps I kept looking around the net for a place to download it outside of iTunes. I followed a link on Apple's site, and, as usual, it opened iTunes... but this time IT WORKED!

Similar Messages

I have tried everything and I still get the message "iTunes cannot connect to update server."

I have configured the LAN settings,
I have used the Command Prompt
I have updated iTunes to the most recent update available.
I still get the message "iTunes cannot connect to the update server."
I know it's not my internet connection..
I can't think of anything else to try.
I just want to update my iPod to ios 5 D:

Have you looked here:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
Try changing the DSN servers to Google's servers. For how:
Public DNS — Google Developers

Ipod screen says to connect to itunes but won't let me enter my password. Tried recovery mode but when I click 'restore' itunes says it cannot connect to update server. Help!

Ipod screen says to connect to itunes but won't let me enter my password. Tried recovery mode but when I click 'restore' itunes says it cannot connect to update server. Help!

Place the iPOo in recovery mode for the passcode issue. For recovery mode:
iPhone and iPod touch: Unable to update or restore
Also see:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

My ipod is in recovery mode and my itunes cannot connect to the server what do i do?

my ipod is in recovery mode and my itunes cannot connect to the server what do i do?

Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem

Cannot connect to update server

Hello
Since quite some time now, I am getting an error message 'Cannot connect to update server' and therefore not able to update iOS to latest version.
Any suggestions shall be much appreciated,
Thanks,

Yes, still the same error. Not able to update.

Imac g5 "cannot connect to update server"

I have an old imac G5 that was given to me and I am trying to get it up and running for students to use, since we are really short on technologyat our broke a$$ school. The problem is that ther person that gave it to me wiped it almost clean (including the microsoft office). I got a copy of office 2004 and loaded it and it seems to be working.
Unfortunately, I can't seem to get any updates and the internet keeps encountering a problem and closing unexpectedly. Everytime I try to check for updates by going through system preferences or by clicking on the apple and going to "Software Updates" it tells me that it encountered an error or that "cannot connect to update server. When i look at installed updates, it only shows two dates when updates were downloaded (Feb 20, 2012 and August 4, 2011). That doesnt seem right. I have already spent hours that I dont have trying to figure this out. Can anyone help me?

If you are running 10.3.x the last free update available for it was made on February 2008:
http://support.apple.com/kb/HT4218
10.4 and 10.5 can be installed on most iMac G5s, provided you are prepared as these tips suggest: https://discussions.apple.com/docs/DOC-2541 - for 10.4
https://discussions.apple.com/docs/DOC-2275 - for 10.5
Note if you update past 10.4.11 (10.4.0 through 10.4.10 are older) the partition that is updated will not be able to use Classic.
Note, you will not be able to update your machine past 10.5.8.

Keep getting error:Cannot connect to update server.Partial update...

I am using FF 6.0.1
I keep seeing a window pop up that says something like:
connect to update server
partial update failed
Have no idea what is going on, this has been popping up for quite awhile. When I chose the RETRY button, it sits there and the long bar that shows the progress never fills in..
Thank u for any help
Carla

If there are problems with updating then best is to download the full version and uninstall the currently installed version.
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
* http://kb.mozillazine.org/Profile_folder_-_Firefox
* http://kb.mozillazine.org/Profile_backup
If files already have been downloaded then remove the files in the updates and updates\0 folder.<br />
You can delete active-update.xml and updates.xml as well if present.
C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
(%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox)
* http://kb.mozillazine.org/Software_Update (Software Update not working properly)
* http://kb.mozillazine.org/Installation_directory

After updating Itunes...Itunes cannot connect to the server, get error message -3212

I upgraded to Itunes 11.1.0.126 yesterday....
Getting this message when I check for updates: "The Itunes update server could not be contacted. Please check your internet connection, or try again later."
Also, I get this error message, when trying to connect to the Itunes Store: "Itunes could not connect to the Itunes Store. An unknown error occurred. (-3212)"
I also upgraded my Iphone 4 to iOS 7 yesterday.
Wish I would have left well enough alone....Anybody else having these issues? Thankyou.

Seems to be working now....

Can't finish upgrade on atv, when verifying with iTunes says cannot connect to update server. Help!

When upgrading my atv I can't seem to connect to the apple update server. Wondering if I. Need to change my host file and if so how do I do that?

Welcome to the Apple Community.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Open iTunes.
Select your Apple TV in the Source list, and then click Restore.

Cannot connect to update server for IOS 5.1

I keep getting cannot conect to updade server when trying to upgrade my iPad, my iPhone and my Apple TV. Have switched all devices off and on. Rebooted my router but still no luck. Had this problem for 3 days now. Anyone any ideas please.

This has solved loads of people who have this issue and have used an alternate DNS setting. Below are instructions for both iPhone OTA and on you Mac
If you are getting the error message "Unable to check for update" when you try an OTA (over the air update)
Change DNS Servers
Settings -> Wi-Fi
Click the blue arrow on your connected network
Delete everything in DNS and replace it with 208.67.222.222, 208.67.220.220
Try again
If this works, you will probably want to remove the WiFi network using "Forget This Network" and then reconnect to it to get your original DNS servers back. Alternatively, make a note of the original DNS servers before deleting them and replace it after you are done.
If you are getting the error message "Unable to check for update" when you try through iTunes
On your Mac
Choose Apple menu > System Preferences, and then click Network.
Select the network connection service you want to use (such as Wi-Fi or Ethernet, unless you named it something else) from the list, and then click Advanced.
Click DNS, and then click Add at the bottom of the DNS Servers list. Enter the IPv4 address for the DNS server.
You can use OpenDNS
208.67.222.222
208.67.220.220
or
You can Google Public DNS if you want
8.8.8.8
8.8.4.4
I have chaged my DNS settings on my router so now all my network devices use OpenDNS as their DNS.

ITunes cannot restore, software update server can't be contacted

Hello,
I received a 2008 iPod Classic hand-me-down from a friend, and wanted to format it and start using it. I formatted the drive in windows, and now when I start iTunes (using version 10.6.3.25), I get the following message "iTunes has detected an iPod that appears to be corrupted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnecting and reconnecting the iPod." When I try to restore, it holds on "contacting the iPod software update server," and then tells me that the iPod software update server could not be contacted.
I have looked around for solutions, and tried quite a few of them. I unchecked the boxes in internet options (automatically detect settings), deleted the itunespref xml file, used hostsxpert to reset the hosts file, and so on. I still have the same problem.
So here I am, posting on the forum asking for someone's expert help. Here is the little log that iTunes spits out for me:
Microsoft Windows 7 Business Edition Service Pack 1 (Build 7601)
Dell Inc. Latitude E6410
iTunes 10.6.3.25
QuickTime 7.6.9
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0013B15C02821268
Current user is not an administrator.
The current local date and time is 2012-06-29 19:17:43.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel® HD Graphics
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:     {5C83B9AE-1000-400E-9F1A-461FC30E5093}
Description:     Sierra Wireless HSPA Network Adapter
IP Address:     10.206.45.36
Subnet Mask:     255.255.255.255
Default Gateway:     172.26.38.1
DHCP Enabled:     No
DHCP Server:
Lease Obtained:     Wed Dec 31 16:00:00 1969
Lease Expires:     Wed Dec 31 16:00:00 1969
DNS Servers:     172.26.38.1
172.26.38.2
Adapter Name:     {A5049D9A-3592-497F-9338-F17E467DB142}
Description:     Microsoft Virtual WiFi Miniport Adapter
IP Address:     0.0.0.0
Subnet Mask:     0.0.0.0
Default Gateway:     0.0.0.0
DHCP Enabled:     Yes
DHCP Server:
Lease Obtained:     Wed Dec 31 16:00:00 1969
Lease Expires:     Wed Dec 31 16:00:00 1969
DNS Servers:
Adapter Name:     {187896DE-CD26-4C34-8C69-1AC26BA1B5C4}
Description:     Intel® Centrino® Advanced-N 6200 AGN
IP Address:     0.0.0.0
Subnet Mask:     0.0.0.0
Default Gateway:     0.0.0.0
DHCP Enabled:     Yes
DHCP Server:
Lease Obtained:     Wed Dec 31 16:00:00 1969
Lease Expires:     Wed Dec 31 16:00:00 1969
DNS Servers:
Adapter Name:     {41C1267B-18A5-4CDA-8F3B-6D830F8BA001}
Description:     Intel® 82577LM Gigabit Network Connection
IP Address:     0.0.0.0
Subnet Mask:     0.0.0.0
Default Gateway:     0.0.0.0
DHCP Enabled:     Yes
DHCP Server:
Lease Obtained:     Wed Dec 31 16:00:00 1969
Lease Expires:     Wed Dec 31 16:00:00 1969
DNS Servers:
Active Connection:     LAN Connection
Connected:     Yes
Online:          Yes
Using Modem:     No
Using LAN:     Yes
Using Proxy:     No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2011-10-13 11:43:25.
**** Device Connectivity Tests ****
iPodService 10.6.3.25 is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Standard Enhanced PCI to USB Host Controller. Device is working properly.
Standard Enhanced PCI to USB Host Controller. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
Ricoh 1394 OHCI Compliant Host Controller. Device is working properly.
Most Recent Devices Not Currently Connected:
iPod (5th generation) running firmware version 1.3
Serial Number:     JQ546KG5TXL
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
Thank you in advance for your help!
Pat

Ok, I've got it all figured out, and wanted to leave a note here for posterity. Here's what I did.
After reading all of planb77's excellent suggestions and going through the links he sent, I decided to look at other aspects of iTunes and see if the problem was not limited to restoring my iPod. When I found that my iTunes store didn't work, I checked the forum for those issues, and found that AT&T Communication Manager was a common culprit in working with iTunes.
After 70 minutes on hold and a fruitless hour on the phone with AT&T trying to uninstall bytemobile optimization client, I left the AT&T guy insisting that it was not AT&T's problem, but rather Apple's.
I then looked further into bytemobile and iTunes, and found an elegantly simple solution, written in all caps: https://discussions.apple.com/thread/3888541?start=0&tstart=0. You'll see it there. To spare you the link change, the advice was to uninstall iTunes 10 and everything else apple-related, download and install iTunes 9.2, find and delete the latest "itunes library.itl", and run your new iTunes. It solved my problem of restoring my iPod, and, incidentally, allowed me to access iTunes store. So there you have it. Problem solved.
planb77, thanks again for your persistence. While you didn't solve my problem, you eliminated many of the other possiblities, and led me to some other links.

HT201210 iTunes cannot find the update server

After months and months of not being able to update my iPhone 4 to the new technology due to storage usage, i was finally able to. Now after two hours of waiting, my phone says it was verifying the update. My phone turned off and then turned back on and i got the plug into iTunes icon. After i plugged it in it says that the iPhone update server cannot be found.

Temporarily disable any security software on the computer then try the update again.

Please Help!!! 'iTunes cannot connect to iphone update software server'

I cannot 'Restore' iPhone 3G to pass on to my fiance, after she kindly allowed me to get a new iPhone4 because iTunes 'cannot connect to iphone update software server'. I have tried both our laptop and desktop - both connecting to the internet fine - but neither will connect to the iTunes store nor update servers!!
Not sure what to try next, have tried setting up new user to no avail.
I have followed the support guidance and I am not connected through proxy.
Diagnostics reported as follows:
Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
Dell Inc. Dell DV051
iTunes 9.2.1.5
QuickTime 7.6.6
FairPlay 1.8.20
Apple Application Support 1.3
iPod Updater Library 9.2d4
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.1.0.62
Apple Mobile Device Driver 1.49.0.0
Bonjour 2.0.2.0 (214.3)
iTunes Serial Number 098625257EFAC14A
Current user is an administrator.
The current local date and time is 2010-07-25 12:16:28.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Video Display Information
Intel(R) 82915G/GV/910GL Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {F45A9B15-8BE6-4964-8534-71947B51A91B}
Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
IP Address: 192.168.1.77
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: No
DHCP Server: 255.255.255.255
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers: 192.168.1.1
192.168.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2010-07-25 10:25:45.
** Device Connectivity Tests **
iPodService 9.2.1.5 is currently running.

Right, I'm going to try something, if this works, then this'll probably fix a lot of iTunes problems.
1: Make sure your whole iTunes database is backed up.
2: Uninstall iTunes, then run "Revo Uninstaller", this will remove ALL traces of iTunes from you computer, not your library.
I've found out that when un-installing or re-installing over a previous version of iTunes will carry over some problems from previous versions, or even create problems. Registry leftovers can be a problem also. Completely removing iTunes using "Revo Uninstaller" then re-installing will have the same effect as installing iTunes from a fresh OS install. Typically iTunes should be problem free when installed totally fresh.
3: Re-install the correct version of iTunes fresh and try again.

Why is my iphone stuck on the connect to itunes after trying to update itand itunes is telling me it cannot reach the update server

why is my iphone stuck on the connect to iTunes after trying to update it and iTunes is telling me it cannot reach the update server I have also tried the recovery instructions, iTunes wont even connect to the iTunes store and my internet connection is fine

Come on now, someone must know how to fix this.

ITunes tells me there is an update (5.1) but it never gets any further than trying to connect to the iPad server. I've tried updating directly from my iPad and it too times out saying it cannot connect to any server. My regular Apple updates work fine.

iTunes tells me there is an iOS update (5.1) but it never gets any further than trying to connect to the iPad server. I've tried updating directly from my iPad and it too times out saying it cannot connect to any server. My regular Apple updates work fine.

I haven't updated yet. Apple's download servers have been too busy. Did you know you can update via wifi instead of connection to your computer?
Here's a description of the update. Not a lot of changes for iPad 1/2.
iOS 5.1 Software Update
http://support.apple.com/kb/DL1504
You can wait a while & update at your convenience.
 Cheers, Tom

ITunes cannot connect to update server.

Similar Messages

Maybe you are looking for