Itunes cannot detect and play my mp4 movie file. any suggestions..?

i tried dragging the movie file into itunes and selecting from the file select menu on the top left corner of itunes, but it still can't be detected. the format is in mp4 format so what went wrong..?

can't also...
Error -2041: an invalid sample description was found in the movie
that's what appeared on screen when i tried opening with Quicktime..

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