Itunes cannot detect Ipod!

i just bought a new Ipod 4gb Nano. I had no problem putting the songs on it, but when I went to add more songs, a problem came up. I plug in the Ipod and it says charging on the screen. But when I open up Itunes, it doesn't detect that the Ipod is in the computer!
Please help!

I have the same exact problem!! I've had my iPod for awhile now, and this problem just starting happening! It charges just fine, only under devices my iPod isn't there!!! So, I can't add new material to my iPod!

Similar Messages

HELP! itunes cannot detect ipod shuffle

My itunes cannot detect ipod shuffle after connected to the device.
The ipod shuffle is newly brought.
I cant even set up and try to open it!

Hello Sunmera,
Congratulations on your new iPod shuffle! I would be concerned too if my iPod shuffle was not appearing in iTunes. I found an article with steps you can take to resolve this issue:
iPod not appearing in iTunes
http://support.apple.com/kb/ts3716
Thank you for using Apple Support Communities.
Best,
Sheila M.

IPod touch frozen and itunes cannot detect iPod?

It just began with me connecting my iPod to my mac and a window popping up saying "The software required for communicating with the iPod is not installed correctly, and you must manuually eject the ipod before each disconnect".I didn't know how to update it again (because my itunes is the lastest version already). You can't even see the contents (music, apps, books) of my ipod on itunes. I forgot to eject it manually today and now my ipod is frozen on the homescreen where all the apps are. Its been frozen for like an hour. I've tried holding the off button but to no avail.Now... my frozen ipod doesn't even show up on itunes. I need help!! (its a pretty old ipod touch with no camera)

Did you try to reset by holding the sleep and home button for about 10sec, untilt he Apple logo comes back again? If this does not work, try to connect in recovery mode, explained in this article:
iOS: Unable to update or restore

My itunes cannot detect my ipod touch 5g. How do I fix this?

My itunes cannot detect my ipod touch 5g. How do I fix this?
All I know is that my itunes has not been updated. If this is the problem, I tried to close and reopen the program but the "update" popup isn't popping up anymore and I'm not sure where I can manually update it myself.
Please help!
Thanks

The 5G (iOS 6) require 10.5 or higher
Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.6.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.7 or later7 (free download from www.apple.com/itunes/download)

TS1538 Hi, I have the problem which iTunes cannot detect my iPhone 4s. I tried the steps you have provided in your troubleshooting, but it won't work for me because the Apple Mobile Devilce is perfectly installed on my windows.

Hi, I have the problem which iTunes cannot detect my iPhone 4s. I tried the steps you have provided in your troubleshooting, but it won't work for me because the Apple Mobile Devilce is perfectly installed on my windows. However, the driver "Microsoft teredo Tunneling adapter" has a yellow exclamation mark, which i believe means it's not installed correctly or something is wrong with it. This driver is under the Network Adapters (Please see picture below).
This is what happens when I connect my iPhone 4s to my laptop (Windows 7 Starter 32-bit)
1. The phone charges it's battery
2. I can open it in My Computer and import/export media files.
In iTunes
3. It start to sync until step 3 then stops.
4. The iPhone option with an arrow appears beside the iTunes Store, but when the arrow is clicked it disappears.
I hope you can provide me a solution for this problem.
Thanks,
Ralph

Hi ralphagir,
Welcome to the Apple Support Communities!
For your iTunes issue with it not recognizing your iPhone, I would go ahead and suggest deleting iTunes and all of its components from your Windows computer and installing fresh.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Remove iTunes and related components from the Control Panel
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
As far as the arrow button that you click and the iPhone disappears, it sounds like you may be clicking on the eject button. Please take a look at the following article for information on the eject button in iTunes.
Safely disconnect iPod
http://support.apple.com/kb/HT1853
Have a great day,
Joe

Windows 8 and iTunes cannot detect iPhone

Hi, I am using Windows 8 and iPhone 4S. Recently both Windows and iTunes cannot detect my iPhone. I have tried uninstalling and reinstalling the latest iTunes and related software, but no use. I tried follow this article http://support.apple.com/kb/TS1538 , but in doing the step "If the Apple Mobile Device USB Driver is not listed", replugging the device, I still can't find Apple iPhone in Device Manager.

Hi, I have run the diagnostics and this is the result.
Microsoft Windows 8 x64 Business Edition (Build 9200)
Hewlett-Packard HP Pavilion g4 Notebook PC
iTunes 11.0.2.26
QuickTime not available
FairPlay 2.3.31
Apple Application Support 2.3.3
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0116B83009FC5BA0
Current user is not an administrator.
The current local date and time is 2013-03-19 21:29:56.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 102972d87e159603ee6a64fcec3e408b
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:          {B17D9219-7E1D-40CE-BAC6-420714253A52}
Description:          Bluetooth Device (Personal Area Network)
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Thu Jan 01 08:00:00 1970
Lease Expires:          Thu Jan 01 08:00:00 1970
DNS Servers:
Adapter Name:          {66304A8E-7EBA-4CAA-B2BF-A8AEF04C5A68}
Description:          Microsoft Wi-Fi Direct Virtual Adapter
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Thu Jan 01 08:00:00 1970
Lease Expires:          Thu Jan 01 08:00:00 1970
DNS Servers:
Adapter Name:          {43659E23-A7AF-4613-BF73-52663D28FCA9}
Description:          Qualcomm Atheros AR9485 802.11b/g/n WiFi Adapter
IP Address:          192.168.1.3
Subnet Mask:          255.255.255.0
Default Gateway:          192.168.1.1
DHCP Enabled:          Yes
DHCP Server:          192.168.1.1
Lease Obtained:          Tue Mar 19 20:53:56 2013
Lease Expires:          Wed Mar 20 20:53:56 2013
DNS Servers:          192.168.1.1
Adapter Name:          {CDCA5430-75A2-4270-B5C3-181137F729B5}
Description:          Realtek PCIe FE Family Controller
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Thu Jan 01 08:00:00 1970
Lease Expires:          Thu Jan 01 08:00:00 1970
DNS Servers:
Active Connection:          LAN Connection
Connected:          Yes
Online:                    Yes
Using Modem:          No
Using LAN:          Yes
Using Proxy:          No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2013-03-19 21:23:25.
**** Device Connectivity Tests ****
iPodService 11.0.2.26 (x64) is currently running.
iTunesHelper 11.0.2.26 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
No Universal Serial Bus Controller found.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPhone 4S running firmware version 6.1
Serial Number:          C39H7QQMDTD7
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.

Itunes cannot restore ipod

my itunes cannot restore my ipod it appears and windows detect my ipod the problem is when i try to format it, says insert disk in drive E: and i try to format it using itunes a message appear itunes cannot restore ipod a internal error ocured pls any suggestion's about this **** problem pls suggestion's!

You could try restoring it your self by doing this:
-put the hold button on then off
-Hold the menu and centre button together for over 6 seconds
-When the apple logo appears you put it on the computer to charge it
I hope it helps

TS1538 my itunes cannot detect iphone because of itunes library.itl

my itunes cannot detect iphone because of itunes library.itl

hiroishi wrote:
my itunes cannot detect iphone because of itunes library.itl
Bull manure.
Want to try again? Or maybe read and use the troubleshooting in the article which your ridiculous statement was posted from?

TS1368 itunes cannot detect iphone due to the error 0xE8000012

itunes cannot detect iphone due to the error 0xE8000012

For windows read http://support.apple.com/kb/TS1538
For mac read http://support.apple.com/kb/ts1591

The iTune cannot detect my iPhone. I have already tried all methods suggested, including re-installling iTune, re-activating Apple Mobile Device, plugging in various USB ports, and etc. I use windows 7. How can I solve this?

The iTune cannot detect my iPhone 4S. I have already tried all methods suggested, including re-installling iTune, re-activating Apple Mobile Device, plugging in various USB ports, and etc. I use windows 7. How can I solve this?

The new cable is completely new, and my computer can detect the phone as a drive, and battery charging is ok. So I believe the USB cable works properly. It is so weird that just iTune itself cannot detect the phone, and it is of the most updated version. What else can I do? Thanks.

Itunes cannot detect Outlook contact, etc, on Windows 8.1

iTunes cannot detect Outlook contact, etc, on Windows 8.1

Found solution on web : uninstall iTunes & all Apple-related apps, delete all Apple-designated folders from <user>/AppData/..., restart PC, download & reinstall iTunes, finish installation without starting iTunes, restart PC, run iTunes and connect iPhone to PC. Sync starts and Outlook can be found under the Info section. Contacts sync-ed without problem. Calendar refuses to sync. Still searching for solution to this remaining problem.

ITunes cannot detect may iPhone and My iPad.

iTunes cannot detect my iPhone and iPad. When i connect the device iTunes said" This iPhone cannot be used because the required software is not installed.Run the iTunes installer to remove iTunes,then install the 64-bit version of iTune". When i done that, iTines still not detech the device. i'm using windows 7 64-bit and i'm already installed iTunes-64 bit version. Please help me..

Refer to this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538

HELP! iTunes Cannot Detect iPhone~

i am using Windows Vista with my 1.1.2 iPhone & iTunes 7.5
iTunes cannot detect my iPhone when i plug it via the USB cable to my computer, while Vista can detect it and i can access the photos inside iPhone with the link my computer\Apple iPhone\Internal Storage\DCIM\100APPLE.
the interesting fact is that when i turn off the "program control" (a function in my firewall, ZoneAlarm). iTunes can then detect the iPhone can they can sync(ringtones, music, contacts successfully get into iphone)!
if i switch on the "prgram control" in zonealarm after they sync, disconnect iphone and reconnect it, an error message will be shown, something like "iTunes cannot connect to iPhone [^2], unknown error (0xE8000001)"
if you know what happening, please HELP!!!
thanks for your time!!!

Obviously it's an issue with ZoneAlarm. Why not contact their support or post on their forums? May be a common problem. Or maybe look for a different firewall/security software.

ITunes has detected iPod in recovery mode

Help. I am getting the following error when I plug my ipod into the desktop computer. It tells me "iTunes has detected iPod in recovery mode You must restore this iPod before it can be used with itunes." However I plug the same ipod into my laptop computer and it works just fine. It is 4 gig nano runnning version 1.3.1 ipod software. Both computers are running iTunes 7.

+It tells me "iTunes has detected iPod in recovery mode You must restore this iPod before it can be used with itunes." However I plug the same ipod into my laptop computer and it works just fine.+
If you're just getting that message on the desktop, I'd check for a Windows drive letter confusion on the desktop. There's troubleshooting advice on that possibility at the end of the following document:
"iTunes has detected an iPod in recovery mode - Use iTunes to restore"

IPod Classic 80gb - "iTunes cannot recognize iPod at this time"

Hi,
Having trauled the Internet this evening, it appears i'm not the only person having this problem. This afternoon I updated my iPod and downloaded the latest software update. Since then, my iPod has not worked, it wont switch on, it wont reset and when I connect it to my laptop, iTunes displays the "iTunes cannot recognize iPod at this time". Does anyone have any suggestions?
I have tried downloading version 1.03 and putting that in the Apple software updates folder, as suggested in another thread on here but that does not work. I have tried to reset it whilst plugged into my in car charger, this doesnt seem to work either. As this seems to be a common fault, there must be a way of sorting it?
Cheers!
Sean

My 80Gb iPod Classic died a few days ago, shortly after installing the latest iTunes update, syncing it and then plugging into my integrated iPod kit in the car. I could not get the iPod to switch on after this and it would not appear in Windows explorer or iTunes (although I did get the rather unhelpful "iTunes cannot recognize iPod at this time" message). I tried various suggestions from the web but to no avail.
I've managed to resolve the problem by uninstalling version 7.6.1.9 and all associated apps (iTunes, Safari, Quicktime and anything called Apple xxx in Add/Remove Programs). Then I downloaded and installed the previous version of iTunes 7.6.0.29 (you can get this from http://filehippo.com/download_itunes/3694/) and this seemed to sort the problem.
Needless to say, I won't be updating my iTunes version for some time!

Itunes cannot detect Ipod!

Similar Messages

Maybe you are looking for