ITunes cannot find the music on my iPod?

Ok, so I am asking this question for a family member. She plugged her iPod into her computer, windows 7 i believe, with iTunes updated. It is an iPod touch 4th gen 32 gb running iOS 6.1.6. The problem she had, was her music disappeared. You know the little ! in a circle that appears when iTunes can't locate a song in your library? well it's appearing on about 90% of her music on her iPod music, not iTunes library. The files have seemed to delete themselves. Has anyone had this problem before, and what did you do to fix it if you were able to fix it? She does not have immediate access to a lot of the music she lost on her iPod, and would like to solve this problem asap! A quick restore will not fix this problem. Also, what can be done to avoid this?

If you sync your iPod to iTunes, it should be there, if not...
You can re-download all your iTunes purchases by logging into your iTunes Store account and selecting Purchases from the right-hand sidebar.

Similar Messages

  • I can drag music from my Itunes library to my device on my computer but I cannot find the music on my actual device.

    I can drag music from my Itunes library to my device on my computer  but I cannot find the music on my actual device.
    Any help here?

    Restore the old computer's library from a backup, or follow the instructions here or here.
    (109578)

  • When i try to add music from itunes to my ipod itune tells me the music on my ipod came from a differnt libray and  wants to erase my whole ipod. i just loaded my ipod two days ago. i don't want to replace everything every time i want to add to songs

    When i try to add music from itunes to my ipod, Itune tells me the music on my ipod came from a differnt libray and  wants to erase my whole ipod. i just loaded my ipod two days ago. i don't want to replace everything every time i want to add two to songs. My MacBook Pro is the only autherized computer.

    To prevent a sync when plugging in the iPod/iPhone - hold down the 'option' and the 'command' keys when plugging in the iPod/iPhone - key the keys down until the iPod/iPhone is listed under the Devices list in iTunes - this will prevent a sync from taking place and you will be able to change your settings.
    MJ

  • I need a fix from HP which outlined how to remove the registry entries which were stopping recognition of the cd/dvd reader but then itunes cannot find the reader.

    I need a fix from HP which outlined how to remove the registry entries which were stopping recognition of the cd/dvd reader but then itunes cannot find the reader.

    Thanks for pointing that out, it was not apparent on the day i used them and wrote the How-To. The links have been replaced with the SID# (Solution ID #) and the title given for the Article.
    Have fun

  • 5th gen "iTunes cannot read the contents on your Ipod"

    Hey, recently i plugged into my iMac and it told me "itunes cannot read the contents of my ipod".. it might be the ios update to Lion that caused this? maybe because i had a powercut with my ipod 5th gen still plugged in? i would really like a easy solution..
    i have..
    re-booted my ipod
    re-booted my computer
    changed my cable
    re-installed itunes
    May i please have a solution WITHOUT the restoring to factory settings :\ i would lose alot of time spent on playing games and such.. also all the gears i bought with in-app purchases

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    If recovery mode does not work try DFU mode.                         
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings         
    For how to restore:
    iTunes: Restoring iOS software

  • HT1473 cannot find the music that i imported

    I cannot find the music that I imported from a CD in my music library. I only see it on my c drive. I have tried bringing it over but nothing works. Any suggestions?

    Try this
    http://support.apple.com/kb/HT1933

  • HT201272 How can I recover music I've purchased from iTunes store when my iTunes cannot find the file

    I cannot re-download music I purchased from the iTunes store.  I followed the instructions from iTunes support but that did not work. 
    When I find the music in the iTunes store under purchases, it states "downloaded" and will not let me re-download it.
    What other tricks are there to use.  I do not have the music on an iPod or CD because I always thought that once you bought it on iTunes, you could always re-download it if you got a new computor, etc.

    If they appear under the Purhcased link as 'downloaded' then do you still have them listed in your iTunes library (where you would click on them to play them) ? If youdo then iTunes assumes that you still have them somewhere, and that there is no need to re-download them - try deleting one of them from your library and it should then get the cloud symbol for re-downloading.

  • Cannot find the music list or any music through iPod

    I have a problem with my iPod.
    When I turned on my iPod, the screen did not show any song. I got no playlists, no songs, no videos in iPod. I checked its status through iTunes (for Windows), too, but iTunes also did not include any song or playlist.
    So I thought my iPod is completely formatted for some reasons, but it did not. After I connected to the computer, I found all mp3 files and mp4 files (for video, of course) through Windows' explorer. I can't find the reason why the iPod or iTunes cannot read the files' information even if they are still 'alive.' If someone can help me, I would appreciate so much! Thanks.

    How did you load the music on to your iPod in the first place? Did you add it through Windows Explorer? If so, the iPod software will not recognize it. You need to load it through iTunes or a third party music manager such as Yamipod.

  • ITunes cannot read the contents of iPhone/iPod Touch?

    After following these instructions to update iTunes https://discussions.apple.com/message/21853130#21853130 , Whenever i connect my iPod Touch 5th gen i get this message:
    iTunes cannot read the contents of the iPod “(my ipod name)”. Go to the Summary tab in iPod preferences and click Restore to restore this iPod to factory settings.
    i click ok then iTunes says:
    The software required for communicating with the iPod is not installed correctly, and you must manually eject the iPod before each disconnect. Please reinstall iTunes to install the iPod’s software.
    I am NOT restoring my iPod as i know this is iTunes' problem. I went to the apple website and downloaded iTunes for mac and then installed it Installer said it was succuesful but after opening itunes i get the same problem. What do i do?
    I WILL NOT DO ANYTHING IN TERMINAL. I never touch terminal and never will.

    Hi,
    I've the same problem too.
    I had made iPhone sync on my PC in the past. But my HDD went in trouble and I had to buy another and reinstall Windows, so I lost my iTunes library.
    Having no sync was ok, since I was comfortable with the photos, applications and music in my iPhone.
    But yesterday my iPhone went out of disk space, and my problem started. I then needed to sync. I tried to extract my paid applications from iPhone using "transfer purchases from my iPhone". Unsuccessful, since it did not copy every application. I've tried to download the applications again, but iTunes say I need to pay for them. And now, after some unsuccessful purchase transfers and backups, iTunes says "iTunes cannot read the contents of iPhone", so I think I'm forced to restore the original settings.
    What should I do?
    I don't want to pay again for the applications I already purchased.
    I don't want to loose my application data.
    I don't care about my music, photos and videos, cause I can get them elsewhere anyway.
    Is there a way to save my iPhone, applications and data?
    Thanks

  • ITunes deleted all the music on my ipod - help!

    I purchased a fourth generation black and white screen 20GB ipod that had some music on it.
    I've been listening to the music for about a week without bothering to connect up to my computer.
    Today I installed the software that came with the ipod and updated to the newest versions of iTunes and Quicktime.
    I connected my ipod when it told me to.
    No music appeared in iTunes and all the music has been deleted from the ipod, the ipod menus for music are empty.
    When I disconnect my ipod I now have no music to listen to.
    Where did it go and how can I get it back?
    Thank you.

    You might not bea ble to get it back. Invest $100 on itunes cards!

  • ITunes cannot read the data on my iPod touch

    Just three weeks or so ago, I was able to use iTunes without any problems to put a few songs on my iPod Touch 2nd Gen. Recently, however, whenever I try to connect my iPod to iTunes via USB, I get an error message that says something along the lines of: "iTunes cannot read the data on xxx's iPod Touch. Go to the Summary tab and choose Restore to restore this iPod to it's original factory settings.". I don't know why it says this since my iPod is functioning normally. My iPod shows up on the left hand side of the iTunes window as "iPod" instead of "xxx's iPod Touch" like it used to. The only options I have are Check for Update (disabled) and Restore. Is there any way to fix this without restoring my iPod? And if I have to restore, can I do so without losing (or having to re-transfer) any of my data that hasn't been or can't be backed up? Please help and thanks in advance!
    P.S. My iPod is in its genuine state: it hasn't been jailbroken or anything like that.

    Unfortunately, I've already tried that. Also, here is a list of other things I've tried, but have taken no effect:
    -Recharging, Restarting, Resetting, and Reconnecting my iPod Touch to my computer
    -Restarting my computer
    -Reinstalling iTunes
    -Reinstalling all iTunes, Apple, and iPod USB drivers
    -Updating the same drivers (but no updates were found)
    -Using a different USB port
    -Connecting to a different computer (doesn't work on my Toshiba laptop either, which is running the same OS and the same version of iTunes as my PC)
    My backup plan was to copy the new songs to my iPod by pasting them through Windows Explorer. My iPod shows up as a portable device under My Computer - as always - but the only thing I can access is a folder full of the photos on my iPod. I think this is normal, but I can't do what I want to do! Do you (or anyone else) have any other good ideas? Remember, I really don't want to do a restore unless I absolutely have to.

  • ITunes cannot read the contents of my iPod?

    I wanted to put some new songs onto my iPod, but when I plug it into the computer, a message pops up; 'iTunes cannot read the contents of the iPod. Go to the Summary tab in iPod preferences and click Restore to restore this iPod to its factory settings.'
    I tried this, but when I connected my iPod to the computer again, the same message popped up. I have switched my iPod off and then back on, reconnected my iPod and downloaded iTunes again, but they all didn't work.
    Does anyone know what to do?

    Reboot the computer
    Try another USB port
    Try aoterh cable
    Try another computer to helpo determine if y have an iPod or computer problem
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                                      

  • Itunes cannot find the internet

    Downloaded Windows 7 64-Bit iTunes - set up complete. Error message inidcates that iTunes cannot access the internet. It will be a simple setting but can not locate this. I have allowed Firewall Access (iTunes and iTunes2) but still no access.
    Any advice please?

    Hi AngelZulu,
    If you are having issues updating iTunes due to security software issues, you may find the following article useful:
    iTunes: Troubleshooting security software issues
    http://support.apple.com/kb/ts3125
    Cheers,
    - Brenden

  • ITunes cannot find the folder containing the installation package itunes64.msi.

    When I try and update iTunes to the newest version it says that it cannot find the itunes64.msi.  How to i fix this? I have a Dell Inspiron if that makes a difference.

    Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
    Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
    If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
    Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
    (If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

  • Added new internal drive, move music to this drive need itunes to find the music

    Has anyone added an internal drive so that your music lib can expand.
    I am unable to get itune to find the files on new drive.

    I have the exact same problem only I haven't even moved my files iTunes just can't locate any of my songs and I've went through every single song and located them and it still asks for the song to located. It seems like maybe mac has just as many problems as microsoft

Maybe you are looking for

  • Fetching values using select query

    Hi i want to get the details of belnr and bukrs using the where codn fields bukrs,anlkl,brdatu,ktansw,budat,WBS element. 1)The value of bukrs is entered in the selection screen 2)the value of asset class is optional and present in the anka 3)brdatu i

  • Command not working

    Hi, Is there a reason why some command doesn't work anymore ? Like : <uitext name="LOGOCLICKURL" value="http://www.mycompanyname.com"/> or <uifont name="FONT_OUTLINE" value="Verdana,11,false,false,true"/> Thanks, Caroline

  • Need to Parse or Read XML into a ResultSet

    Hi, I see lots of examples of folks reading from a database, populating a ResultSet, and then putting that data into an XML document. I don't see any reference to going the other way, and was hoping some of you might have an insight on how to do this

  • Convert different language into english through javascript

    Hi All, Is there any way that i can change the language written in textfield of sample pdf template?? suppose amount in words written in russian language and i want it in english in some other text field is it possible? Please reply for this if you h

  • Portege M400 - WLan issues connecting Orange Livebox

    Hi My landlord recently upgraded our WLan by introducing an Orange Livebox. I have tried everything possible to connect wirelessly to the router but to no avail. All the other machines have connected with no/little issue/s. I have installed Configfre