ITunes cannot open

I have downloaded the latest version of iTunes and now when I click on it, this box shows up and says it has an error. I don't know if I should delete my iTunes and download it again? But would that delete my songs? If someone could tell me how to put a picture up on here, I can show what the error box looks like and maybe you can help me!

Can you write down the message in the Window and post it?
Sounds like you might be getting
"iTunes has encountered an error and has to close" But you could be getting something different.
Typically uninstalling and reinstalling iTunes Software does not affect your songs. If you wish to check and ensure they are intact check the following location
My Documents - My Music - iTunes - iTunes Music - If you see your music albums in there then you know your music is in the proper location. If you want to backup your music and have an external HD. Go back one folder, and drag and drop the iTunes folder onto a portable HD. This will backup your itunes content.
How to back up your media in iTunes
http://support.apple.com/kb/HT1382

Similar Messages

  • Itunes cannot open -50 error

    I have looked all over this site for the -50 error and only found two answers niether which worked for me. I flat out can't open itunes, it simply gives me the itunes cannot open due to an unknown error (-50). It was working fine yesterday. What do I do?
    ibook g4   Mac OS X (10.3.9)  

    UGH! OK I still have no music. I only have what's on my ipod and some old files but not my whole library. I have had this computer for almost 6 years now. For the most part it has been great but after calling the 1-800-apple number three days ago to be told they know how to fix my problem but will only tell me if they charge me $80, I'm pretty upset. I guess my apple care expired some 3 years ago. Well that's super infuriating. Back when I bought this G4 it was well over 3 grand. I don't think it would bankrupt them to tell me how to fix f-ing itunes. On top of it why did he rub it in by saying, we know your problem but will only tell you if we charge you $80! What kind of service is that? Man am I dissapointed.
    ibook g4   Mac OS X (10.3.9)  
    ibook g4   Mac OS X (10.3.9)  
    ibook g4   Mac OS X (10.3.9)  

  • Itunes cannot open beacuase it has detected a problem with audio configuration

    i have the same poblem my Itunes cannot open beacuase it has detected a problem
    with your aduio configuration i saw the answer to that question and i tryed it
    but my computer was already to those settings and my Itunes is still not working
    i realy need help I am a music addict and i cant organize my playlists i cant
    buy new songs i cant do anything please help me.

    Follow the steps outlined in this article to fix that:
    http://docs.info.apple.com/article.html?artnum=304424
    Rachyl

  • Itunes cannot open at all

    itunes cannot open at all after upgrading Itunes to 7.7. I have the newest version of IPod; I have tried to uninstall the program as well as deactivating the firewall. None of the measures have worked, is there any way to download a program to fix it?
    any input would be very helpful

    Perhaps give one of the following documents a try: 
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues

  • Itunes cannot open because another user is using it, please ask them to clo

    I'm on a network with my sister and little brother, but none of us will be using itunes and when I try to get in it, it says that "Itunes cannot open becuase it is currently being used by another user, please have them close out to continue" or something along those lines. Any helpppppppppppp???????????

    For XP, check this out
    http://www.microsoft.com/windowsxp/using/accessibility/fastuserswitching.mspx
    Found this for Vista
    http://windowshelp.microsoft.com/Windows/en-US/Help/94331d67-0f0e-478a-99f0-114e 8451d06b1033.mspx

  • "Itunes cannot open because it has detected a problem"

    I upgraded to the new version of Itunes and now that I went to go open it I got a message saying "Itunes cannot open because it has detected a problem with your audio configuration" Can someone help me and if it is my computer how do I get an older Itunes.

    First thing would be to try un-installing Quicktime, and then just re-installing the stand alone version of Quicktime. If you have a non-name brand sound card you may be beat. Apple has a hard time supporting the name brand cards, and does not seem to QA test any of the low end hardware.

  • ITunes cannot open files in the "MP3 Audio File" format

    Lately I've been getting this error that iTunes can't open MP3 files. It happens when I try to double click on an MP3, however, if I click and drag the MP3 into my iTunes library it opens fine. Not a huge problem....just a nuisance.
    Running iTunes 10.0.1

    I suddenly have this same problem with MacOS 10.6.7 and iTunes 10.2.2. Clicking on a tune in a folder gets the prompt "The document xxxx.mp3 could not be opened. iTunes cannot open files in the MP3 audio format."
    Dragging the tune into iTunes will open it, so there's no problem with it being a "trouble file" that needs validating with some external app. I believe this is a new glitch that came with iTunes 10.2.2. It's workable but quite irritating when trying to manage an iTunes library that includes 28,000-plus songs.

  • Itunes cannot open mp3 files

    I downloaded a zip file with mp3s.  I unzipped it and tried to add it to my itunes library.  I tried dragging files into itunes, tried opening file by double-clicking on it, using the file import feature in itunes - nothing works.  Also, I cannot open the mp3 files with windows media player or realplayer.  But the files look no different than other mp3s that I've previously downloaded from the same website.  Any ideas?

    I suddenly have this same problem with MacOS 10.6.7 and iTunes 10.2.2. Clicking on a tune in a folder gets the prompt "The document xxxx.mp3 could not be opened. iTunes cannot open files in the MP3 audio format."
    Dragging the tune into iTunes will open it, so there's no problem with it being a "trouble file" that needs validating with some external app. I believe this is a new glitch that came with iTunes 10.2.2. It's workable but quite irritating when trying to manage an iTunes library that includes 28,000-plus songs.

  • Since downloading latest itunes cannot open itunes

    since downloading latest itunes cannot open itunes

    EDIT:
    Steps
    Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
    iTunes
    QuickTime
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support (iTunes 9 or later)
    Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
    After verifying that iTunes is completely uninstalled, restart your computer and then download and install the latest version of iTunes.
    If the issue you are troubleshooting is not resolved after following these steps, it is not necessary to remove and reinstall iTunes multiple times. Instead, you may find helpful information on the iTunes Support page, such as troubleshooting steps related to specific alert messages.
    **try these steps, make sure you remove all components of itunes that it says and in that order specifically.
    there are several other steps to try to solve the issue, but this is typically going to be the best option.
    luck

  • ITunes cannot open because of a problem

    I upgraded to Lion and am trying to run iTunes 11.1.4.  Every time I try to open iTunes, the icon bounces once and then an error pops up. It says the following:
    "iTunes cannot be opened because of a problem.
    Check with the developer to make sure iTunes works with this version of Mac OS X. You may need to reinstall the application.  Be sure to install any available updates for the application and Mac OS X.
    This report will be sent to Apple automatically.
    Problem Details and System Configuration
    Process:         iTunes [905]
    Path:            /Applications/iTunes.app/Contents/MacOS/iTunes
    Identifier:      com.apple.iTunes
    Version:         11.1.4 (11.1.4)
    Build Info:      iTunes-1114011001004062~1
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [148]
    Date/Time:       2014-01-25 11:10:22.396 -0500
    OS Version:      Mac OS X 10.7 (11A390)
    Report Version:  8
    Sleep/Wake UUID: ECE85979-0AFA-4B78-B3DC-EC5E95AA5B6E
    Interval Since Last Report:          12109 sec
    Crashes Since Last Report:           19
    Per-App Crashes Since Last Report:   17
    Anonymous UUID:                      53418538-C960-4D74-9EF3-B61570EC89EC
    Crashed Thread:  0
    Exception Type:  EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000
    Application Specific Information:
    dyld: launch, loading dependent libraries
    @executable_path/../Frameworks/iPodUpdater.framework/Versions/A/iPodUpdater
    Dyld Error Message:
      Library not loaded: @executable_path/../Frameworks/iPodUpdater.framework/Versions/A/iPodUpdater
      Referenced from: /Applications/iTunes.app/Contents/MacOS/iTunes
      Reason: unsafe use of @executable_path in /Applications/iTunes.app/Contents/MacOS/iTunes with restricted binary
    Binary Images:
           0x107bea000 -        0x109294fe7  com.apple.iTunes (11.1.4 - 11.1.4) <469CEDE7-B677-3B93-8B0D-1DE419BB8DCE> /Applications/iTunes.app/Contents/MacOS/iTunes
        0x7fff677ea000 -     0x7fff6781f1ff  dyld (195 - ???) <71093406-21CF-3DBE-A001-802259ED5300> /usr/lib/dyld
    Model: MacBook2,1, BootROM MB21.00A5.B07, 2 processors, Intel Core 2 Duo, 2 GHz, 2 GB, SMC 1.13f3
    Graphics: Intel GMA 950, GMA 950, Built-In, spdisplays_integrated_vram
    Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz, 0x7F7F7F7F7F570000, 0x414554373630534430302D33304442393858
    Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz, 0x7F7F7F7F7F570000, 0x414554373630534430302D33304442393858
    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x87), Atheros 5416: 2.1.14.7
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    Network Service: AirPort, AirPort, en1
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    Parallel ATA Device: HL-DT-ST DVDRW GWA4080MA, 8.49 GB
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    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8205, 0x7d100000 / 2"
    So, I've tried uninstalling and reinstalling iTunes from the apple website. That did not help.
    I've tried opening iTunes while holding option.  That did not help.
    I'm not sure what else to try.  I've looked through the forums, but nothing seems to work.
    Any assistance would be greatly appreciated!
    Thanks!

    Never mind sorted it out lol. Somebody did a system restore of a week or so. I had done the update during that time and it was lost. Just redownloaded itunes from the internet and its working fine now.

  • How come when i open my itunes it says "itunes cannot open because some of it's required files are missing. Please reinstall itunes." What do i do?

    last night i wanted to update my ipad to 4.3 and when i tried to; it told me i had to download the new itunes too. so i tried downloading the new updated version on itunes, and this morning when i tried to open my itunes it said "itumes cannot open because some of it's required files are missing. Please reinstall itunes." what do i do?

    With that one, I think we should try getting the malware possibilities off the table first.
    Try downloading and installing the free version of Malwarebytes AntiMalware. Update your MBAM definitions and then run a full scan of the PC. (Takes about 2 hour on my Lenovo.)
    http://www.malwarebytes.org/mbam.php
    Does the scan find any infections? If so, please paste the contents of the log file for the scan in a reply here so we can have a look.

  • Recently updated ITUNES, cannot open it now, Please help

    I updated Itunes last night. Now it will not open when I click on it. I have uninstalled it and reinstalled with the same results. Any ideas?

    Same problem here - Click to open iTunes and an error box (grey with red X) pops up with the following message:
    "iTunes cannot run because some of its required files are missing. Please reinstall iTunes."
    Please help! It's doing my head in! Advice on other threads is to uninstall QuickTime and install the previous one (QuickTime 7). I did this and it has made no difference whatsoever; same error message pops up. An alternative solution is apparently to uninstall iTunes and then reinstall a previous version. I have not yet tried this - if i uninstall iTunes, won't i lose my music?!
    Apparently this is a common error with Windows XP and Vista users after an update but it has never happened to me before.
    Can anyone help please?
    Message was edited by: Lish1989

  • New itunes cannot open old itunes

    I just installed the new version of itunes. Now I when I try to open itunes, it says that the new itunes cannot access the itunes library because it was created with an older version of itunes. PLEASE HELP I need to find a way to open my itunes!

    Why did you install such an old version?
    Did you already have newer version is installed?

  • New itunes: cannot open itunes store

    I get an error message:
    iTunes cannot connect to the iTunes Store.
    Make sure your network connection is active and try again.
    My network connection is working fine.
    My firewall has iTunes allowed.
    Can't figure it out... Is iTunes store down? or is there something else?
    Thanks!
    Ham

    Hi Hamilton,
    I have also similar problem like you have before"iTunes could not connect to the iTunes Store.
    Make sure your network connection is available active and try again.
    But, I am using Windows Vista home edition desktop.
    Now after read your ad, I would like to look for help in this discussions form, but I have couldn't see where a form that I can fill up my questions?
    Infact I did contact Apple support via email, but after 2 emails answered I still couldn't resolve this problem.
    Please help me where can I find the form
    thanks

  • Itunes cannot open itunes store

    itunes cannot access itunes store

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • Itunes cannot open because of unknown error (13005)

    Help. Itunes will not open, but if I log onto my computer as another user, Itunes works fine.
    Thanks

    Some users here have reported that one cause of the Runtime error is the Apple Software Update, so you might try removing that and see if that fixes the problem. Removing the Software Update shouldn't affect iTunes itself (though as with any software maintenance operation, it would be wise to make a backup of your purchased tracks before you try it), you just won't get automatic update checking.
    Hope this helps.

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