Itunes cannot read contents of the iphone

Dear all ,
please help me with this,
try to connect my Iphone 4 today but the above messege came out.
the same messege also appear when i connect my IPad 2.
it ask to restore my devices.
Did not do anything on my ipad and iphone or the itunes ( 10.7),
it work on my last sync 4 days ago.
please advice how to resolve this.

I wanted to share this for others who might come across this post with the same problem.
This fix will work for ipods/iphones/etc.
What has happened is an itunes control or preferences file has somehow gotten corrupted on your device. Why Apple hasnt built the option to do this into itunes is beyond me. In effect you may lose your music library on the device but all contacts/notes/apps/etc will be untouched and fine. Apparently Apple thinks wiping the whole thing is a better option?
Anyhoo:
First try to delete one song from your playlist, and turn off/on your device. This will hopefully overwrite the corrupt database file. Try connecting to itunes again and see if that does it.
If the above doesnt work:
1) Download/Install "i-FunBox" which gives you control of the iPhone’s file system from your computer.
2) Open i-FunBox and search for iTunesDB or iTunesCDB. They should show up in a folder, ie; /var/mobile/Media/iTunes_Control/iTunes
3) Personally, I had to rename "iTunesCDB" "iTunesContol" and "iTunesPrefs" on my iphone 4 before mine sync'd to itunes again. Its always a better idea just to rename these files incase you need to go back or restore them. If for any reason you cannot rename them, then delete them as a last resort.
DO NOT delete or rename anything other than these 3 files!!!
Keep in mind you WILL LOSE YOUR MUSIC LIBRARY. Everything else will be OK though. (contacts/notes/apps/etc)
4) Open itunes again and reconnect your device. Voila!
Alternately, if youre jailbroken, open ifile and navigate to: /var/mobile/Media/iTunes_Control/iTunes
Cheers!

Similar Messages

  • Itunes cannot read contents of the ipod.  go to summary tab in ipod preferences and click restore to restore to factory settings

    I plugged in my ipod to install the latest version of itunes on my computer and I got this message:  "itunes cannot read contents of the ipod.  go to summary tab in ipod preferences and click restore to restore to factory settings".  I can't get rid of it and now have zero songs on my ipod but all of my songs are in my library.  Help, please.

    Sorry, my mistake, the nano has a flash-based drive so most of that post won't apply, although you might see if the DFU restore section works.
    Try also suggestions from iPod nano: Error message saying that iPod 'could not be identified properly'
    tt2

  • Itunes cannot read contents if the ipod

    when plugged in it has windows display a warning that reads "itunes cannot read he contents of the ipod, go to summary tab in ipod preference and click restore to restore to factory settings" i have tried the 4 r's but the 5th r i am unable to do unless itunes can read the ipod right?? how do i restore this thing (nano) if itunes wont read it and allow me to go to ipod preferences???

    this happened to me...another way to restore the ipod is to open it in my computer and right click on the drive your ipod is in . then choose "format" in format press start and it will restore your ipod (meaning it will delete everything off of it) once this is done try to connect to itunes...if that does not work, right click on "my computer" click "manage" then select "services and applications", then "services", then select "IPOD service"...if its not already, connect your ipod. press "stop" then "start"....then try it again in itunes.
    the end

  • ITunes cannot read contents of my iPhone 5 and keeps prompting me to restore it to factory settings

    Every time I plug my iPhone 5 into my Windows computer, it comes up with a box saying that the contents of my phone cannot be read, and prompts me to restore my iPhone to factory settings. The phone itself continues to be working fine, but I can't sync anything onto my phone through iTunes. My last iPhone backup was about 3 weeks ago, so I'm worried that I will lose a fair bit of data if I go ahead with a full reset. I've already tried holding down the home button and on/off button on my phone until the Apple logo appears, as well as restarting my computer, both nothing has changed. Can anybody help me out? Thanks! 

    A 3-week-old Backup is going to have to be good enough at this point.  You should do a Reset and expect to loose any personal data not in your Backup.  Anything you have recently purchased from the App Store or from iTunes will still be available to re-download in that you already have paid for them. 

  • Itunes cannot read contents of iphone

    For some reason, my wife's iPhone will no longer synch w/ iTunes.
    When I plug in the phone, I get an error message saying "itunes cannot read contents of <my wife's name>'s iphone". The only apparent solution to this is to "Restore the iPhone software" in iTunes.
    I can back up music, Outlook, etc, but I'm worried about the applications and any other customization/settings done on the phone. If I restore the phone, will my apps be intact afterwords? What else, if anything, might get lost?

    Hi,
    The apps are stored in iTunes. Select Apps under Library on the left side of the iTunes window. Those apps are available to resync under the Apps tab in the iTunes menu between Info and Music.
    If you can restore from a backup, then the customized settings may still be intact but no guarantees. Best to make note of those settings before restoring.
    You can see if there's a backup available from iTunes / Preferences then select the Devices tab.
    Carolyn

  • ITunes cannot sync photos to the iPhone because your iPhoto Library is not yet available.

    I've turned my iPhone 4 into a iPod, meaning I only use it to hold music for my workouts. Ever since I've upgraded to Yosmite I can't sync my iPhone 4 to iTunes anymore. I can back it up, but I can't sync. Each time it tells me "iTunes cannot sync photos to the iPhone because your iPhoto Library is not yet available"  I don't want to sync any photos, just music.
    I've tried to repair my iPhoto Library, restarted my Mac, restarted my iPhone 4 but I still get his error message.
    In iTunes when I select my iPhone 4 > Photos, I just get a spinning wheel.
    Any thoughts??

    I can't follow the first link since I just get a spinning wheel for photos.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Click the Clear Display icon in the toolbar. Then take an action that isn't working the way you expect. Select any lines that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name or email address, may appear in the log. Anonymize before posting.
    When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

  • I am trying to sync my iphone 4. Get error :"itunes cannot sync apps to the iphone because the apps installed on the iphone cannot be determined"

    I wanted to sync my iphone 4 (cdma).  I have synced it before successfully.  I am getting an error "itunes cannot sync apps to the iphone because the apps installed on the iphone cannot be determined" and the apps and items follwoing apps in syncing (photos for example) will not sync. Items prior to apps synced (calendar/contacts).  I restarted both my iphone (currently on ios 4.2.8) and my computer, itunes was on 10.6.1, same problem.  I installed itunes 10.6.3, same problem.  I had been waiting to update ios to 5.1.1 and would like to do that now, but wanted to sync first.  Anyone have any ideas?  I am stumped!  Thank you.

    Hello glenysfromwm
    On your computer, try the download link below to get the latest version of iTunes to download so you can sync with your computer.
    iTunes 11.1.5
    http://support.apple.com/kb/dl1614
    Regards,
    -Norm G.

  • The software on iphone has expired + Itunes cannot sync apps to the iphone because the apps installed on the iphone could not be determined + Can't restore = Help!

    Hello guys, I'm begging for your help, I've read so many threads, nothing works for me. I hope you will try to help me
    First message I get when I connect the iphone is
    "The software on iphone has expired and must be updated to a newer version"
    Then it tries to backup but I get
    "Itunes cannot sync apps to the iphone because the apps installed on the iphone could not be determined"
    When I click check for updates it says I have the latest version (5.0)
    When I try to restore I always get "iTunes could not backup the iphone because a session could not be started with the iphone. Please disconnect and reconnect the iphone, then try again"
    Tried that MANY times but no luck.
    This iphone was on a developper account but it is not anymore (removed from developper account).
    I'm the administrator on my PC. When I'm on the summary of my iphone it shows N/A as my phone number.
    Back up to icloud doesn't work because I didn't set it up before it stopped working
    When I try to activate it directly from the iphone I always get "Could not activate iphone. Your iphone could not be activated because the activation server is temporarely unavailable..." (for the past 3 weeks :s)
    I can access my music and everything from itunes.
    I even tried to restore it from the ispw file (using shift + restore) but I got an error message (sorry I don't remember which one) but it didn't work.
    I also tried device manager, select PC, scan hardware for changes (read it worked for some) but not for me after that I don't get the
    "The software on iphone has expired and must be updated to a newer version" and "Itunes cannot sync apps to the iphone because the apps installed on the iphone could not be determined" ...I just get "Itunes could not back up iphone because a session could not be started with the iphone" + "itunes could not sync because a connection could not be established with the iphone"
    Please help me make it work again! I'd go to an apple store but I'm in south-east asia at the moment and there is nothing like it in 700km +
    This little machine would be perfect to travel with, it's a shame it just stopped working like 3 weeks ago, just said I needed to activate it again ...
    Thanks a million times!

    I can't access it on the iphone as I said
    On itunes in summary I have  "Software version: 5.0"
    Yes I tried to restore it
    "When I try to restore I always get "iTunes could not backup the iphone because a session could not be started with the iphone. Please disconnect and reconnect the iphone, then try again" ...did that many times but always the same error message
    "I even tried to restore it from the ispw file (using shift + restore) but I got an error message (sorry I don't remember which one) but it didn't work."

  • HT1386 trying to sync iphone 4 and itunes keeps coming up with "itunes cannot sync apps to the iphone because the apps installed on the iphone could not be determined"?

    trying to sync iphone 4 and itunes keeps coming up with "itunes cannot sync apps to the iphone because the apps installed on the iphone could not be determined"?

    Same issue. Is this a new bug with iTunes 10.5.1??
    Anyone know of a solution?
    I reported it to Apple on the feedback page, but, I'm pretty convinced that Apple doesn't listen to or read their feedback. http://www.apple.com/feedback/itunesapp.html

  • ITunes cannot sync apps to the iPhone " my_iphone_name_here " because the apps installed on the iPhone could not be determined.

    guys please help cant sync anything at atll
    itunes cannot sync app to the iphone' my_iphone_name_here'because the apps installed on the iphone could not be determined

    I also got this message when trying to sync my 3G iPhone. I followed several suggestions found here: tried restarting everything, then changing automatic updates in iTunes. I  also tried the "scan for hardware changes" suggestion, but nothing worked.  Then as per the above posters, I also went into iTunes, selected Apps, and went to the bottom right to get App updates. A list of needed updates appeared with the icons, and as they updated, the icon would disppear, until I was left with   "SoundCloud".  It appeared to update fine, but the icon remained. I clicked "get update" a couple of times on the icon....it would update but the icon stayed on the list.   I tried to sync after this and still got the error. . Then I then deleted SoundCloud from the phone, and the sync worked fine.  SoundCloud was reinstalled on my phone during Step 4 of the sync. Hope this helps!! 

  • When syncing my iphone an error message appears saying "itunes cannot sync apps to the iphone because the apps installed on the iphone cannot be determined" can anyone help?

    I have the iphone 4 and when syncing my iphone an error message appears half way through saying "itunes cannot sync apps to the iphone because the apps installed on the iphone cannot be determined" can anyone help? I cant back up my iphone as this appears every time :-(

    As another post suggested, I restarted both the iPhone and the computer, and that fixed the problem.

  • Itunes cannot read contents of IPOD, please restore to factory settings...

    And I'm pretty sure I've done it like... 10 times now.
    This is starting to drive me nuts... Im not sure when exactly the problem started, but my IPOD (30gig video) has been working fine since I got up... Up until now. I Believe it was just after updating to the newest version of ITunes, but Im not 100% sure.
    Since then, almost every time I plug my IPOD into my laptop, ITunes pops up with this message and asks me to Restore my IPOD using the IPOD Updater. The IPOD is recognized by Windows Explorer every time, and is always recognized by the IPOD Updater.
    Every time I Restore it, and rename the IPOD, recopy all my music, etc... It works fine until I use the IPOD for some extended period of time... I've tested it just using it for a few minutes then plugging it back in and it tried to update my music fine, but If I use it for a few hours, the next time I go to plug it in, I get the same ITunes Cannot Read Contents of IPOD error.
    I've done the Five R's numerous times, Reinstalled both ITunes and the IPOD Services numerous times... Everything shy of formatting the system to get this to work, but it just keeps happening...
    What's also weird is that when I DO Restore it, and set it to Update My Library in ITunes, It says the IPOD is linked to another library and then I have set it to link to mine? Could this have anything to do with it? For the record I have not been switching computers with it or anything lately... so I'm not sure if that has anything to do with it...
    Anyone have any idea, or should I take out a Service Order?
    Please let me know,
    -Stef

    I've got a brand new iPod Video 60Gb and i have had this message since the first time i synced it. I think i restored the iPod about 10 times but it's always crashing when i unlupg it. It try to listen to something, the musics are on the iPod but they aren't listed in playlists or under artists or songs.
    Then i plug it to iTunes and i got the message: iTunes cannot read the content.
    I've bought a Belkin card just for it, the one recommended for iPod USB 2.0. Doesn't change anything. I've tried different USB ports, again, nothing new.
    I was just going to try using USB 1.0 but it's sooooooooooooo slow that it will take me like 12 hours to sync the iPod!
    I don't know what to do now, as i can't find if it's a computer problem or an iPod problem...

  • ITunes cannot sync photos to the iPhone "iPhone" because your iPhoto Library is not yet available. Please try again later.

    Ive been trying to sync my phone and it shows this:
    iTunes cannot sync photos to the iPhone “iPhone” because your iPhoto Library is not yet available. Please try again later..............
    When i connect my phone iPhotos comes up and shows my photos and i even tried syncing my photos to my laptop and even deleting them and this message keeps popping up. it just backs up then says downloading photos on iTunes then that error message comes out.

    Same thing on iOS 8.1.2, on my iPad and iPhone. Unlikely to be the devices ....

  • Ipod classic music erased, with "iTunes cannot read contents of iPod"

    I went to sync my ipod classic 120GB and before it began, a message popped up telling me that there was a problem with my devices and that they should be scanned and fixed. I went to scan and fix them, but it failed each time. It started syncing but then an error message came up saying, "iTunes cannot read contents of iPod, go to summary tab in iPod preferences and click restore to restore this iPod to factory settings. I took my ipod out of the usb cable and looked to see that my music had all been erased! I went to the preferences tab that it told me to go to and if I restore the iPod to factory settings then all my media will obviously be erased. I have tried a few times since then to re-sync it but it is coming up each time. I had previously had another iPod with this same iTunes account, but it was lost. I bought this new one about 7 months ago and I have had no problem syncing until now. I also had to get a new hard drive for my computer, but that was about a year ago and I illegally saved the music files from my itunes to my new hard drive so I could have all the old music from my ipod on the new one. Is there any way I can get my music back onto my iPod or do I really have to set my itunes back to factory settings and erase all my media?

    I've got a brand new iPod Video 60Gb and i have had this message since the first time i synced it. I think i restored the iPod about 10 times but it's always crashing when i unlupg it. It try to listen to something, the musics are on the iPod but they aren't listed in playlists or under artists or songs.
    Then i plug it to iTunes and i got the message: iTunes cannot read the content.
    I've bought a Belkin card just for it, the one recommended for iPod USB 2.0. Doesn't change anything. I've tried different USB ports, again, nothing new.
    I was just going to try using USB 1.0 but it's sooooooooooooo slow that it will take me like 12 hours to sync the iPod!
    I don't know what to do now, as i can't find if it's a computer problem or an iPod problem...

  • ITunes cannot read contents & lost iPod content

    As an update to an unanswered post last week:
    Following the upgrade to iTunes 7, I now get the 'iTunes cannot read contents of iPod' message when I plug in my iPod. The message tells me to 'restore factory settings' but I can't do this (because the iPod isn't recognised) & don't want to do this because I don't want to lose what is on my iPod (it wasn't backed up & isn't in sync with iTunes).
    Any suggestions?
    In addition, all playlists have disappeared from my iPod menu along with a few thousand tracks. I believe the music is still on there because when I look at it via Windows, all the files seem to still be there.
    Any ideas on how to restore these?
    Cheers

    Hi tc2000,
    You'll have better luck at finding the help you need in the appropriate forum.
    5th Gen Ipod
    http://discussions.apple.com/category.jspa?categoryID=157
    Sorry I can't help.

Maybe you are looking for

  • Western Digital Passport 320 GB on macbook

    Does anyone have any experience in using a Western Digital Passport _320 GB_ model as an external HD with an intel macbook? Do you power it with 1 or both usb ports? Had any problems with it? Would you recommend? Thanks, .B.

  • When I go to burn an audio cd I get anerror message help please

    When I go to burn a cd I get the following message: The Registry Settings by Itunes for impirting and burning CDS AND DVDS are missing.  Does anyone know how to fix this?

  • Error occurs when clicking the Appraisals tab in the My Appraisals page

    Hi all, When i click the 'Appraisals' tab in the My Appraisals page i'm getting this error oracle.apps.fnd.framework.OAException: java.lang.NumberFormatException: For input string: "yes" at oracle.apps.fnd.framework.OAException.wrapperException(OAExc

  • Nokia 6680 unable to send texts

    I've had a Nokia 6680 for about 7/8 months now. In that time its every so often decided its memory is full (when it isnt) and be unable to send texts. This was normally fixed by turning it off and on. About a week ago this stopped fixing the problem.

  • Aligning 3 Images

    Hi there , I am new to this forum. I just wondered what the best practice CSS method is to align 3 images on a web page? I have had a go using float combinations, but none of them work for me. Any answers out there would be appreciated.