ITunes cannot read the contents of the iPhone/iPad -restore to factory set

I've had this issue with my iPhone for almost a year now , every time I connect my device to my laptop I get this error : iTunes cannot read the contents of the iPhone/iPad . Go to summary tab in your device and restore to factory settings ! And after I do so , iTunes tries to synch my device and after a few minutes i get this error that theres been a problem with synching and the same story again , restore to factory settings ....
I thought well there is something wrong with my iphone and I was too lazy to get it checked out but yesterday i bought my new iPad 16GB 3G/WiFi and guess what ... Same error !
I've tried different cables and computers changing my OS , reinstalling iTunes and so far nothing ...
I'd appreciate if someone can help me with this

Dwchico,
Hopefully I can help you. I had the very same problem from the get-go. Apparently, many others in the forums have as well. The problem appears to be something with the way certain motherboards mount USB devices. In particular, Asus motherboards have difficulty mounting iPad. If you are using an Asus based system, most have updated BIOS's that address the issue. I updated my BIOS today for my Asus G51J laptop and the problem disappeared completely. If you have an iPhone, you probably weren't having any problems, right? iPhone does not appear affected by this problem.
Best Regards,
Gameshow

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