ITunes cannot run because it detects a problem with Quicktime

When I click on the help icon I am prompted to uninstill Quicktime. The problem is, Quicktime isn't in the list of installed programs. It is visable if I go to classic view in the control panel page but I can't seem to delete it.
Any help would be greatly appreciated

Download the version of Quickime without iTunes:
http://www.apple.com/quicktime/download/win.html
Now Remove Quicktime using the method for Quicktime in this article (just Quicktime):
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
Since you do not have Quicktime in your list of installed programs, just delete the Quicktime files it recommends, this appears in the final section: +Verify iTunes and related components are completely uninstalled+
When you come to your C:\Windows\system32\ folder you can delete any file or folder with Quicktime in the name.
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program. The installer doesn't give any message to confirm the installation.
http://support.microsoft.com/kb/290301/
To run the program – All Programs>>Windows Install)
Using the clean up utility, remove any reference you find to Quicktime.
Restart your PC
Then install the standalone Quicktime.

Similar Messages

  • Itunes cannot run because it detected a problem with your audio config.

    I keep coming up with this message. I feel like I have tried everything. Uninstalling---reinstalling---installing earlier versions---even tried apple's help page regarding this error. Nothing seems to work. Anyone have any ideas?

    I have exactly the same problem. Everytime I try to open itunes it shows the dialog "itunes has detected a problem with your audio config..." and then when it "opens"
    has no background, so it's impossible to do something. I've tried to reinstall itunes and quicktime in different ways like both of them separately and following every instruction in Apple's Web site like article #304424. I've installed prior versions for those programs too and the problem persist, tried to clean up the registry, etc. I don't want to reinstall Windows to solve this issue 'cause it seems to be only way to get rid of this! =( HELP!!!

  • ITunes Cannot Run It Has Detected a Problem With Your Audio Configuration

    Well... I've just come back from christmas with my new green iPod nano (second gen), and I try to use iTunes. It has an "...unknown error (-200)." So I download the new iTunes. NOW it says "iTunes Cannot Because Run It Has Detected a Problem With Your Audio Configuration." I've tryed the support but it doesn't have any WORKING solution. If SOMEONE could PLEASE tell me whats going on, I'd be REALLY greatful.
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    HP Pavillion   Windows XP   Windows Media Edition

    It is your QuickTime application, actually. What you want to do is go into your Control Panel, and then Add/Remove Programs. Find QuickTime, click on it, and click on Remove, and then follow through the prompts to uninstall QuickTime.
    Then, go here to reinstall it:
    http://www.apple.com/quicktime/download/win.html
    Make sure you choose the second option that says QuickTime for Windows (NOT the QuickTime with iTunes).
    Go through the download and install, and whenever it completes, try to launch iTunes.
    CG

  • ITunes cannot run because it found a problem with your audio configuration

    I started receiving this message today when I tried to synch my iPod. I updated the iTunes software, and still get this message. Defragged, optimized, killed malware, rebooted, and still get this error message. I also went through the steps detailed in the FAQ, "iTunes cannot run because of an unknown error," and this error still occurs.
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    This is usually a Quicktime issue, see this article:
    http://docs.info.apple.com/article.html?artnum=304424

  • "iTunes cannot run because it...

    When I try to open iTunes, I receive the error message: "iTunes cannot run because it detects a problem with QuickTime/ For repair instructions, click Help." The help supplied suggests an uninstall/reinstall of Quicktime. I tried this, but it didn't have any effect. Any suggestions?
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    This is just getting effing stupid. I had hope that the last update would fix it.. still broken. And still no help.

  • ITunes cannot run because it has detected audio configuration problem?

    I've got Windows XP, recently did a system restore and was forced to re-install iTunes afterwards. After installation, I click the iTunes icon and get a pop up "iTunes cannot run because it has detected a problem with your audio configuration." I went to the iTunes support page and found a similar trouble shooting scheme. I applied both options and both failed. I tried re-installing again to repair, but after the repair, the problem still remains. I found a major difference in the trouble shooting scheme however and I wander if that could be it. The web page shows quick time's audio channels as "Stereo (L R)", however my quick time control panel doesn't feature that channel. Instead, there are 7 "LayoutTags" to choose from, each containing 7 digits. I'm no computer whiz, so I'm going to need help on this one.

    replying to lowriderpharaoh.
    hmmmmm. it's sounding like you've still got a damaged version of QuickTime in the PC. (or at least, there's something going wrong with the quicktime.)
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    Download and install the Windows Installer CleanUp utility. then use it to clear any existing QuickTime installation configuration information from your PC:
    Description of the Windows Installer CleanUp Utility
    Next, we’ll manually remove leftover program files and folders.
    1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
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    3. Open Program Files.
    4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
    5. Navigate to C:\Windows\system32\.
    6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
    7. Restart your computer.
    next, we'll try to get a fresh copy of QuickTime into your PC by doing a repair install of itunes.
    switch off antivirus and antispyware applications prior to the repair install.
    go into Add/Remove and select itunes. click "Change" and then click "Repair".
    if the repair install goes through okay, restart the PC and try launching itunes again. does it launch properly now?
    if it doesn't launch properly, are you still getting the unusual display effects in the QT preferences?

  • ITunes cannot run because it has detected problem with audio configuration

    Hello! I am currently in a russ with my iTunes. When I try to open it, it gives me the message:
    iTunes cannot run because it has detected a problem with your audio configuration.
    I'm not sure what this means. I haven't changed any settings on my computer since the last time iTunes ran. Is there anyone that can help me? Thank you!

    I am also having the same problem. I have followed the procedures on the link page numerous times. It will work and I think I have fixed the problem and then it the problem starts again. I have uninstalled/reinstalled itunes and quick time, reverted to an earlier version of itunes, etc all to no avail.

  • ITunes cannot run because it has detected a problem. . .

    I have used iTunes for years but now when I open it up I get the following error message:
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    My sound works with every application so I'm a bit confused as to why it won't run.
    Please help!
    Cheers

    This is usually fixed by removing Quicktime and putting it back with a repair install of iTunes:
    Completely uninstall Quicktime (NOT iTunes) using the method in this article:
    http://docs.info.apple.com/article.html?artnum=93698
    Turn off antivirus/anti spyware
    Go to Control Panel>Add/Remove Programs>Change or Remove Programs
    Select iTunes, then click on Change, then select Repair.
    Restart computer
    If you prefer you can install the stand alone Quicktime instead of the repair install (second option in this link):
    http://www.apple.com/quicktime/download/win.html

  • Latest upgrade issue "iTunes cannot run because it has detected a problem..

    I just upgraded iTunes today, and now it will not open.
    My error message is: "iTunes cannot run because it has detected a problem with your audio configuration."
    Any ideas? I don't even know what version I currently have b/c I can't open it. Never had this issue before today.
    Thanks!

    Hi,
    I had this issue on an eMachines desktop not too long ago. First, reinstall QuickTime.
    Go to Control Panel > Add/Remove Programs
    Find QuickTime, click on it and click Remove
    Complete the uninstaller
    Go here to download the new QuickTime:
    http://www.apple.com/quicktime/download/
    This resolves this error in most cases. In my case, I also needed to update the driver for my PC's sound card, through the Device Manager.
    Hope this helps,
    CG

  • ITunes cannot run because it has detected a problem with your audio configu

    I just upgraded through the auto upgrade feature and, whilst iTunes was working perfectly before the upgrade it now refuses to start, displaying a dialog box with
    "iTunes cannot run because it has detected a problem with your audio configuration".
    Now, given iTunes was working perfectly beforehand what has caused this? I've tried restarting the PC, reinstalling the new iTunes from a fresh download, deinstalling and reinstalling the new version to no avail. I have now tried to reinstall the old version and I get the same error message.
    System is a WinXP / AMD64 / 2Gb RAM with an Edirol FA-101 firewire audio interface (still replays sounds via Windows Media player so it's not that!)
    Anyone got any ideas?

    Have a look at this article in the Apple Knowledge Base and let us know if it solves your problem.

  • ITunes cannot run because it has detected a problem with the audio config.

    I didn't make any audio changes, but since I startet up my laptop the last time there occures allways a warning pop up when I'm trying to open iTunes. The pop up contains the following message: "iTunes cannot run because it has detected a problem with your audio configuration".
    And there is just the possibility to click the "close" button on the pop up.
    So now uninstalled and re-installed the newest version of iTunes, but this didn't solve the problem. I allso searched through the audio settings in the control panel area. But I dind't find any false settings, or maybe I just don't know where the problem is.
    Does someone know what the problem could be. Or did someone have similar problems and found a way tosolve it?
    Could it be possible that another audio program such as winamp media player creates a problem for the startup of iTunes?
    Thanxx a lot for any helpfull replies, cheers sal

    typically, that error message is caused by a problem with your QuickTime. (itunes uses QuickTime for audio and video playback.)
    the following document may be of some assistance:
    iTunes 7 for Windows: iTunes has detected an audio configuration problem

  • ITunes cannot run because it has detected a problem with your audio conf

    Yesterday iTunes worked, today it does not. Now every time I try to start iTunes I get the following error:
    "iTunes cannot run because it has detected a problem with your audio configuration"
    I have not made any changes or installed any new applications.
    I reinstalled iTunes and still get the same error.
    Windows media player works fine. I am running XP/
    Help, Please
    powerspec   Windows XP  

    I had that SAME problem and didn't change anything either.
    I have XP sp2. The only change that may have been made was an automatic software update because I added Apple as a trusted source.
    I uninstalled iTunes and reinstalled it and now a large portion of my songs do not work. It is a random selection of them, by various songs and artists.
    What does seem strange is they all have a the same last modified date. I went through my iTunes and deselected every song that doesn't work and then sorted by date.
    See the screen caps here:
    http://justanotherfangirl.com/ituneserror1.jpg
    http://justanotherfangirl.com/ituneserror2.jpg
    http://justanotherfangirl.com/ituneserror3.jpg
    They all have the same date. A system restore to a previous date doesn't solve the problem.
    Does anyone know if this is solvable. I refuse to lose 40 bucks worth of songs.

  • TS1717 I tried to open iTunes but a box pops up.  In it is written "iTunes cannot run because some of its required files are missing.  Please reinstall iTunes."  I have done so a number of times but nothing is working.  How can I fix this problem?

    iTunes will not open because a dialog box pops up with "Itunes cannot run because some of its required files are missing.  Please reinstall iTunes.". I have done so a few times to no avail.  Any solutions for this problem?

    No you will not lose your content reinstalling iTunes.
    Do this:
    1: Download and run the Registry Cleaner of the free Ccleaner.
    http://www.piriform.com/ccleaner/download/standard
    2: Next follow this Apple document to un-install iTunes
    http://support.apple.com/kb/HT1923
    3: Just for good measure, run Ccleaner again
    4: Reinstall iTunes.
    5: Come back here and click my "Correct answer" button.

  • ITunes cannot run because some of its required files are missising

    Originally posted this on November 30. No help, so I am reposting.
    Error code - iTunes cannot run because some of its required files are missing. Please try and reinstall iTunes.
    This problem started when program failed to respond. I received a report from MS instructing me to uninstall quicktime. I do not have any further details on that message from MS. My big mistake was following the advise and removing quicktime.
    After removing quicktime iTunes would not open. No response to any attempts to open program. I did not check the task manager, processes tab to see what was happening.
    Tried to reinstall from disk. Tried to reinstall from web. No change. Read some of the messages on this forum and saw some messages that reinstalling windows might be required. Did not want to go there, but that gave me the idea of trying system restore. I did that and tried again to reinstall iTunes. No luck. More research and I found a message to install quicktime stand alone. Did that. But no help.
    I hope I included all the details. It is kind of a long story. Thanks in advance for any help.
    Yomontaria

    hiya!
    Did not want to go there, but that gave me the idea of trying system restore.
    ouch. did you system restore "over the top" of the itunes installation date without uninstalling itunes? that's a known cause of that particular "some of its required files" error message. (the system restore strips out a bunch of the fresh itunes installation entries.)
    here's a good reference on what System Restore does and doesn't do for you:
    (MS) Frequently Asked Questions Regarding System Restore in Windows XP
    at this stage, probably the best thing to do would be to uninstall your existing itunes and QT using the complete uninstall instructions given here:
    Troubleshooting iTunes, iPod Software, and QuickTime installation on Windows
    if you run into troubles on the uninstall, try using the Windows Installer CleanUp utility:
    Description of the Windows Installer CleanUp Utility
    once everything has been scraped out, head to Windows Update to make sure you're fully up to date in that regard. (you may have lost a few during the system restore.)
    next we'll try a careful "staged" install. download and save the following installers to your hard drive. (we'll run the installations from there rather than online.)
    Quicktime 7.0.3 Standalone Installer
    iTunes 6.0.1.3 Installer
    switch off any antivirus and antispyware applications prior to installs.
    run the QuickTime install. reboot. run the iTunes install. reboot.
    does iTunes open properly after that?
    keep us posted.
    love, b

  • ITunes cannot run because some of its required files are missing. Please re

    When I try to open iTunes, it stalls for a few seconds and than a message pops up saying "iTunes cannot run because some of its required files are missing. Please reinstall iTunes." I have tried both reinstalling and repairing iTunes via putting in the disk that came with my iPOd but neither have helped. Please help.

    I also have the same problem!!! How did you fix it?

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