ITunes cannot run because it found a problem with your audio configuration
I started receiving this message today when I tried to synch my iPod. I updated the iTunes software, and still get this message. Defragged, optimized, killed malware, rebooted, and still get this error message. I also went through the steps detailed in the FAQ, "iTunes cannot run because of an unknown error," and this error still occurs.
Thanks for any/all help.
This is usually a Quicktime issue, see this article:
http://docs.info.apple.com/article.html?artnum=304424
Similar Messages
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ITunes Cannot Run It Has Detected a Problem With Your Audio Configuration
Well... I've just come back from christmas with my new green iPod nano (second gen), and I try to use iTunes. It has an "...unknown error (-200)." So I download the new iTunes. NOW it says "iTunes Cannot Because Run It Has Detected a Problem With Your Audio Configuration." I've tryed the support but it doesn't have any WORKING solution. If SOMEONE could PLEASE tell me whats going on, I'd be REALLY greatful.
I've been trying to figure this out for almost 3 days now and I'm hanging by a string here.
HP Pavillion Windows XP Windows Media EditionIt is your QuickTime application, actually. What you want to do is go into your Control Panel, and then Add/Remove Programs. Find QuickTime, click on it, and click on Remove, and then follow through the prompts to uninstall QuickTime.
Then, go here to reinstall it:
http://www.apple.com/quicktime/download/win.html
Make sure you choose the second option that says QuickTime for Windows (NOT the QuickTime with iTunes).
Go through the download and install, and whenever it completes, try to launch iTunes.
CG -
Itunes cannot run because it detected a problem with your audio config.
I keep coming up with this message. I feel like I have tried everything. Uninstalling---reinstalling---installing earlier versions---even tried apple's help page regarding this error. Nothing seems to work. Anyone have any ideas?
I have exactly the same problem. Everytime I try to open itunes it shows the dialog "itunes has detected a problem with your audio config..." and then when it "opens"
has no background, so it's impossible to do something. I've tried to reinstall itunes and quicktime in different ways like both of them separately and following every instruction in Apple's Web site like article #304424. I've installed prior versions for those programs too and the problem persist, tried to clean up the registry, etc. I don't want to reinstall Windows to solve this issue 'cause it seems to be only way to get rid of this! =( HELP!!! -
ITunes cannot run because it has detected problem with audio configuration
Hello! I am currently in a russ with my iTunes. When I try to open it, it gives me the message:
iTunes cannot run because it has detected a problem with your audio configuration.
I'm not sure what this means. I haven't changed any settings on my computer since the last time iTunes ran. Is there anyone that can help me? Thank you!I am also having the same problem. I have followed the procedures on the link page numerous times. It will work and I think I have fixed the problem and then it the problem starts again. I have uninstalled/reinstalled itunes and quick time, reverted to an earlier version of itunes, etc all to no avail.
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ITunes cannot run because it detects a problem with Quicktime
When I click on the help icon I am prompted to uninstill Quicktime. The problem is, Quicktime isn't in the list of installed programs. It is visable if I go to classic view in the control panel page but I can't seem to delete it.
Any help would be greatly appreciatedDownload the version of Quickime without iTunes:
http://www.apple.com/quicktime/download/win.html
Now Remove Quicktime using the method for Quicktime in this article (just Quicktime):
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
Since you do not have Quicktime in your list of installed programs, just delete the Quicktime files it recommends, this appears in the final section: +Verify iTunes and related components are completely uninstalled+
When you come to your C:\Windows\system32\ folder you can delete any file or folder with Quicktime in the name.
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program. The installer doesn't give any message to confirm the installation.
http://support.microsoft.com/kb/290301/
To run the program – All Programs>>Windows Install)
Using the clean up utility, remove any reference you find to Quicktime.
Restart your PC
Then install the standalone Quicktime. -
Cannot play songs, the following comes up - Itunes has detected a problem with your audio configuration.
Audio/Video playback may not operate properly.
Cheers
Wade LawrenceHello Wade,
This is typically indicative of an issue with the installation of QuickTime on your computer. The following article provides steps for reinstalling QuickTime to resolve the issue.
"iTunes cannot run because it has detected a problem with your audio configuration"
Resolution
QuickTime may need to be reinstalled. Follow the steps below to uninstall QuickTime and then download and install QuickTime using the QuickTime standalone Installer.
On the Start menu, click Control Panel.
Follow the steps appropriate for your Windows operating system below.
Windows XP and Windows 2000: Open the Add or Remove Programs control panel and selectQuickTime in the list of currently installed programs.
Windows Vista and Windows 7: Click Uninstall a program (or if using Windows Vista's Classic View of the Control Panel, click Programs and Features) and select QuickTime in the list of currently installed programs.
Click the Remove button (or Uninstall for Windows Vista and Windows 7) and follow the prompts to remove QuickTime from your computer.
Download QuickTime. Note: There are two options for downloading QuickTime, be sure to select the option that does not include iTunes.
During the download:
If you choose to run the installer, proceed to the next step.
If you choose to save the download, double click the QuickTimeInstaller file, then proceed to next step.
Follow the on-screen instructions to install QuickTime.
Reopen iTunes.
iTunes for Windows: iTunes cannot run because it detects an issue with QuickTime
http://support.apple.com/kb/TS1371
Cheers,
Allen -
Several attempts to upgrade to iTunes 11 have failed. After an upgrade to 11 the error message reads: "iTunes has detected a problem with your audio configuration. Audio/Video playback may not operate properly." At this point--after the upgrade to iTunes 11--my PC running Windows XP loses audio playback for all functions--in iTunes, in the browser and the volume icon disappears from the System Tray. Only by removing iTunes 11, and then using System Restore to turn back the OS settings can I return the PC to normal functioning.
I did that. I reinstalled iTunes 10.5. Everything seemed fine, but when I try to plug in and copy a CD to my iPhone 4S an error message reads roughly: 'iPhone 4S requires iTunes 10.5 or higher to work.'
What might be the problem with my audio configuration?
Why doesn't my iPhone 4S work with iTunes 10.5? It used to work with iTunes 10.5.
Please advise.
epThis forum is for questions about iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes for Windows forums.
Regards. -
When I go to open Itunes, I get a message saying "Itunes has detected a problem with your audio configuration. Audio/Video playback may not work properly. I've tried closing and re-opening Itunes but it still comes up. I've also tried removing quicktime, repairing Itunes and restarting my computer after that. It still says the same thing. I've also tried reinstalling Itunes as well.
Hi Ganeshpandianm,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iTunes for Windows: iTunes cannot run because it detects an issue with QuickTime
http://support.apple.com/kb/TS1371?viewlocale=en_US
"iTunes cannot run because it has detected a problem with your audio configuration"
Cheers,
- Judy -
Hi Everyone - recently this message popped up on my PC, when I was trying to import cd's into the iTunes library and then onto my iPod - "iTunes has detected a problem with your audio configuration. Audio/video playback may not operate properly." Can anyone tell me what this means and how to fix it ?? I am not fantastically PC savvy, so any information explained fully and all steps to follow to get my music playing again would be great !! Thanks, SC
Hi B, thanks so much for helping me troubleshoot !!
Ok, so when I went in to check the Audio tab of the Sounds and Audio Device Properties, I found the following:-
* Sound Playback Default Device = No Playback Devices.
* Sound Recording Default Device = No Playback Devices.
* MIDI Music Playback Default Device = No MIDI Playback Devices.
All text in this drop-down box were light grey, and therefore unable to be selected or altered.
I also tried playing a cd through Windows Media player, to see if I could get sound a different way. When I put the cd in and clicked on Play, the following message appeared, "Windows Media Player cannot play the file because there is a problem with your sound device. There may not be a sound device installed on your PC, it may be in use by another program, or it may not be functoning properly."
Any ideas ? I had sound previously, but then a work colleague re-built the PC to add more space to the hard drive, and since then, no sound. I know this may now not just be an iTunes issue, but I would appreciate any assistance you can offer.
Thanks again,
Shell -
After upgrade to iTunes 11 "iTunes has detected a problem with your audio configuration"
After upgrading to iTunes 11 I have lost all sound on my PC running Windows XP. When I try to open iTunes I get the following message: "iTunes has detected a problem with your audio configuration. Audio/Video playback may not operate properly." I have also lost sound when I attempt to listen to audio from a Website while in a browser session. I notice I have also lost the volume setting icon from the system tray in the lower right corner of the screen.
Please advise.Something went wrong during the upgrade to iTunes 11. I have lost audio on my desktop PC running Windows XP. No sound in iTunes: "iTunes has detected a problem with your audio configuration. Audio/Video playback may not operate properly." No sound during browser sessions. The volume control icon disappeared from the system tray in the lower right corner of the screen.
It seems that an audio driver(s) were damaged or deleted. When I go into the Control Panel and check the reading for the audio hardware, the entry for the DVD/CD-ROM drive says:
"Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
Click Troubleshoot to start the troubleshooter for this device."
Please advise. -
I have a Windows 7 system. ITunes used to work fine. Recently I am getting a message:
"ITunes has detected a problem with your audio configuation. Audio/Video playback may not operate properly."
I have reloaded and repaired ITunes. I have uninstalled and reinstalled Quicktime. Nothing works.
Itunes doesn't work any more on my machine. Anybody?Hey there bogusss,
I would recommend the troubleshooting steps from this article named:
iTunes for Windows: iTunes cannot run because it detects an issue with QuickTime
http://support.apple.com/kb/ts1371
If this issue occurs with iTunes 7.0.2 - 7.6, customers may instead see this error message:
"iTunes cannot run because it has detected a problem with your audio configuration"
If this occurs with iTunes 7.0 or 7.0.1, customers may instead see a -200 error when opening iTunes 7.
Resolution
QuickTime may need to be reinstalled. Follow the steps below to uninstall QuickTime and then download and install QuickTime using the QuickTime standalone Installer.
On the Start menu, click Control Panel.
Follow the steps appropriate for your Windows operating system below.
Windows XP and Windows 2000: Open the Add or Remove Programs control panel and selectQuickTime in the list of currently installed programs.
Windows Vista and Windows 7: Click Uninstall a program (or if using Windows Vista's Classic View of the Control Panel, click Programs and Features) and select QuickTime in the list of currently installed programs.
Click the Remove button (or Uninstall for Windows Vista and Windows 7) and follow the prompts to remove QuickTime from your computer.
Download QuickTime. Note: There are two options for downloading QuickTime, be sure to select the option that does not include iTunes.
During the download:
If you choose to run the installer, proceed to the next step.
If you choose to save the download, double click the QuickTimeInstaller file, then proceed to next step.
Follow the on-screen instructions to install QuickTime.
Reopen iTunes.
Thank you for using Apple Support Communities.
Cheers,
Sterling -
Turned my Dell running windows 7 off 2 days ago. Turned on today. Launched ITunes and got message "Itunes has detected a problem with your audio configuration. Audio/Video may not work properly".
All my albums are there but won't play.
Deleted Itunes and reinstalled. Same as before.
Any ideas ??Hey MrCurwen,
I was able to find an article that included the same error message you're experiencing:
iTunes for Windows: iTunes cannot run because it detects an issue with QuickTime
http://support.apple.com/kb/TS1371
According to that article, if you see the error message "iTunes cannot run because it has detected a problem with your audio configuration," QuickTime may need to be reinstalled. Please follow the steps below to uninstall QuickTime and then download and install QuickTime using the QuickTime standalone Installer.
On the Start menu, click Control Panel.
Follow the steps appropriate for your Windows operating system below.
Windows Vista and Windows 7: Click Uninstall a program (or if using Windows Vista's Classic View of the Control Panel, click Programs and Features) and select QuickTime in the list of currently installed programs.
Click the Remove button (or Uninstall for Windows Vista and Windows 7) and follow the prompts to remove QuickTime from your computer.
Download QuickTime. Note: There are two options for downloading QuickTime, be sure to select the option that does not include iTunes.
During the download:
If you choose to run the installer, proceed to the next step.
If you choose to save the download, double click the QuickTimeInstaller file, then proceed to next step.
Follow the on-screen instructions to install QuickTime.
Reopen iTunes.
Cheers,
David -
i get thins message when i open itunes...
"iTunes has detected a problem with your audio configuration. Audio/Video playback man not operate properly."
HOW DO I FIX IT??Sounds like several people still have this problem... including me.
I upgraded to a new PC (still running XP , installed iTunes 8.0.2.20, reloaded my library...
And I got the "iTunes has detected a problem with your audio configuration" error.
I've deinstalled and reinstalled Quicktime to no avail.
iTunes seems to launch okay after the error.
But when I select a song and click "play", the song and time-counter show up correctly, but the song does not play... the "play head" stays stuck at 0:00.
I've imported new CDs, and the problem is the same with them.
This sounds like an unsolved problem... where do we go from here? -
"iTunes has detechted a problem with your audio configuration"
I have just recently found that my 4 month old iPod is not recognized by the computer no recognizing the computer. everytime i open iTunes, the message "iTunes has detechted a problem with your audio configuration. Aduio/video may not operate properly" comes up. songs will not play in iTunes (the store or when my ipod is connected, but they will play on my ipod by itself.
Someone help!! i need my little ipod!http://docs.info.apple.com/article.html?artnum=304424
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When I open Itunes on my PC it says, Itunes has detected a problem with your audio configuration. Audio/video playback may not operate properly. I removed some unused programs from my pc before this happened and I think I may have removed something I shouldn't have.
I had this same problem and my sixteen year old figured it out. Since the Windows PC running iTunes (which supports a housefull of AppleTVs) was running in a closet, he suspected it was due to having no speakers attached.
Sure enough, when I went into control panel to look at my sound settings, I noticed something I had missed previously. There was a red mark on the device. I took his advice and plugged in some earphones to the speaker jack and, wallah, the red mark turned green and the iTunes warning never popped up again.
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