ITunes cannot see Apple TV

I'm having a bummer of a time getting iTunes to see my Apple TV.
I am using a MacBook Pro with OS 10.4.9 and have iTunes 7.1.1 installed. I verified by running software update.
My router is an Airport Extreme 802.11N base station.
I've tried my mac with wireless (G) and ethernet (airport disabled)
The Apple TV is connected to my TV and to my local network (I've tried both ethernet and wireless). I can download movie trailers without a problem from the Apple TV.
I've restarted my MacBook Pro.
I've reset the Apple TV to factory defaults and power cycled it
No matter what I do, I can't get it to show up in the list on the Apple TV tab in iTunes preferences.
Any ideas would be greatly appreciated.

I have TV synched to MacMini 1 and setup for stream to Dell XP machine, another MacMini Intel, and a PBG4. For machines not setup to stream or sync, the TV did not show up in the devices list. I selected new iTunes Library on the TV, when display the connection key. Soon after the TV showed up in the devices list on the newly added machine. Then clicking on TC then brought up the preferences window and the connection key dialog box. After that, the devices display of the TV goes away but it remains as an allowed device for streaming in the TV preferences box and is selectable from the sources menu on the TV.
If you take too long to go back to iTunes on the hosting computer and the Apple TV goes into screen saver mode before connection, TV will disappear on the Devices list in iTunes.
This drove me crazy for a awhile because I was taking my time to return to the host machine after requesting a new connection authorization.
mewsha29

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Cannot see Apple TV in iTunes

Help!.. Cannot see Apple TV in iTunes...
Have Dell PC running Windows 7 64-bit Prof. Hard-wired into d-link wireless router/modem.
Followed all Apple TV trouble shooting advice to no avail. As a final resort have even fully reinstalled PC operating system and still cannot see the device.
As a test Apple TV was found over the same wireless network by my laptop running XP - so I am sure it is not an Apple TV or network fault.
Has anyone got any adive pls?
Message was edited by: samoo74

had the same problem. The following was found in another thread on ATV disappearing from iTunes. It was posted by Cima113. I tried it. It brings ATV back in iTunes. Mine has been fine now for a month. I hope this helps someone.
(Copied part starts here)
It appears the best and only known solution for the AppleTV issue (windows) isn’t actually iTunes build 9.1.0.79. After the helpful postings to this thread it appears that the recent update of Bonjour is the actual culprit. Users experiencing this issue (Apple TV stopped appearing in iTunes 9.1.0.79) should try the following if your setup stopped working after iTunes 9.1.0.79.
1) Uninstall Bonjour version 2 :
Start> control panel>> uninstall a program>>> Select Bonjour>>>> Uninstall
2) RESTART your computer!!!
3) Open iTunes…
You should get a message that Bonjour is missing… This is what you want.
*While you have iTunes open make sure “Find AppleTV’s” is selected in iTunes, under:
Edit> Preferences>> Apple TV tab>>> Check box bottom.
(The above step must wait until after you install Bonjour 1.0.6, restart and open iTunes. This option is noy available while Bonjour is not installed)
4) Close iTunes.
5) Install Bonjour 1.0.6 (reputable download site: Cnet’s Download.com see below)
http://download.cnet.com/Bonjour-for-Windows/3000-18507_4-93550.html
6) RESTART your computer!!!!
7) Open iTunes
8) Start AppleTV and …
Go to: Settings> Computers>> locate the “iTunes/Add library” option>>>
Go to PC and Enter code in iTunes.
Restarting after uninstall AND install are critical!!

Cannot see apple TV in itunes devices

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try if this support article helps.
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My iPad appears under portable devices in W7 64bit, so iTunes cannot see it

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Assuming you've already tried the simple stuff like rebooting the iPad and the computer you'll probably want to check some of these items...
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can't get itunes to see apple tv?? any help appreciated?

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rented a movie on my mac - trying to watch on apple tv (i think 2), but iTunes not "seeing" apple tv - so i can't 'move' the rental to the device. i'm brand new at apple tv - do i need to enable it or something?

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and i selected my device in itunes.....
when i click on the movies tab i can only "see" one movie listed.
but can "see" two when i look at the list of items on my device under rental
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I have an interesting problem that I cannot figure out.
I am only using the Airport Express to stream music to my stereo. Therefore the Airport Express is in client mode, connected to my home network over a wireless connection (predominantly D-link hardware), WEP is enabled and working fine, and all hardware has the latest firmware. Finally, all hardware has functioning internet connections.
My Apple Powerbook with its Airport card can connect to my Airport Express (in client mode) without difficulty. The Aiport configuration programs can "see" the Airport Express and iTunes finds the device fine. The Powerbook works the way it should, and I can stream music the way I want.
However, the problem is that my IBM notebook cannot see the Airport Express through any of the configuration utilities, and iTunes on the notebook cannot find the Airport Express. I have tried disabling all firewall and antivirus software. iTunes is configured to look for remote speakers with Airtunes. No dice on streaming music from the IBM Notebook to the Airport express.
What is strange is that on the IBM notebook, I can open the Airport Admin Utility and choose "other." Then I put in the IP address for my Aiport Express 192.168.0.103, and I can communicate and configure the Aiport Express.
So the problem is iTunes cannot find the Airport Express on my IBM laptop. I have tried everything that I know of to solve the problem. I can communicate with the Airport Express on the IBM by using the "other" command in the Admin Utility. Somehow there is a flag or something that is not coming up automatically to let the notebook know that an Airport Express is in the network.
Suggestions?

Have you tried re-installing iTunes as the problem may lie with that and not the network setup itself.

Itunes cannot see whats inside my iphone

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Howdy Kat,
If I understand correclty you are trying to sync content to your phone but for some reason iTunes is telling you that you are over capacity. I recommend the information and troubleshooting in the following article to help you get that resolved, named:
If you get a "Not enough free space" alert on your iPhone, iPad, or iPod touch
You might see this alert in iTunes: "[iPhone/iPad/iPod touch] cannot be synced because there is not enough free space to hold all of the items in the iTunes Library (additional space required)."
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Orphaned files might remain on your iOS device if it's physically disconnected while syncing music, podcasts, videos, or photos. This can prevent iTunes from syncing the iOS device on subsequent sync sessions. When this happens, you might see a large amount of "Other" disk usage for the iOS device in the Capacity indicator in iTunes. Try these steps:
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Click Apply again to try to sync the device to iTunes. If you see the "Not enough free space" alert, continue to step 5.
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Reduce the amount of data that is being synced to the device and resync the device. For example, if syncing your Music library exceeds the memory capacity of the device, choose "Selected playlists" to transfer rather than "All songs and playlists" under the Music tab in iTunes. If you see the "Not enough free space" alert, continue to step 6.
Restore using iTunes.
Thank you for using Apple Support Communities.
All the very best,
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Itunes cannot find apple tv

My ATV froze while syncing with my itunes movie library. So I removed my ATV from the itunes preferences menu and now I cannot get it back. I have:
1. done a factory restore on my ATV
2. uploaded the latest updates for my ATV
3. made sure my software firewall was disabled (was enabled previously and worked fine)
4. tried to add my ATV to my itunes using the Computers function on the ATV
5. made sure home sharing was up and running
6. made sure I'm logged into the itunes store with the same Apple id as my ATV
7. restarted my ATV several times
My ATV is working fine. I can still stream from the itunes store.
I've trippled checked all my network settings and everything appears to be in order.

/bump
Reinstalled itunes. Verified permissions. I still cannot not get my ATV to pop up in itunes. I resorted to sharing my library with my wife's iMac which can successfully connect with my ATV. My mac mini's itunes still cannot see my ATV.

HT201269 itunes cannot see my iphone backup. I have a backup of the backup on an external HD, but even tech support cannot figure this one out. I copy and paste backups into the correct folder but itunes still does not see it. All I need are my contact

Sorry for short novel I am writing. I just wanted to cover as much backround as possible.
So, here it goes. I backed up my iphone 4 after renting a movie. The movie only played the starting credits before I was called on for daddy duty. A few days later the movie would not play, so I restored my phone from my backup. The movie would still would not play so itunes support refunded my purchase and ended my viewing privileges for that rental after verifying that I had not viewed the movie. I then had a problem with my contacts showing up twice in the contacts list after the restore. So I attempted another restore. All was well at this point. I then started having trouble with my pc and decided to copy the internal drive to an external source. A week later I had a system failure and did a factory restore on my computer. I re-installed itunes and tried to copy and paste the old backup into the new itunes. Now itunes just flat out does not see the backup file (I failed to mention that I did a factory reset on the iphone after the last backup, hopping to start fresh). Tech support had me uninstall and re-install itunes and then copy and paste the old backup into the newly installed itunes with no luck. The files are all there, but itunes just doesn't see them (itunes says the device has not been backed up to the cloud or to the local machine). We then tried backing up the factory restored iphone and replacing that restore file with one of my old backups on the external drive. Ok, this is where it gets weird. We replaced the guts of the folder but left the folder itself so itunes would continue to recognize the new backup folder with the old files. Whoohoo, itunes now see's a backup folder full of old files, or so we thought. The new files were deleted using shift delete so they would be gone for good and not mix with any files or folders. When I restore my phone, it restores the files that were deleted from the restore file (pause here for a moment and imagine the stupid look on the face of tech support and I while we silently wonder how files that were permanently deleted were restored). This left tech support and I both scratching our heads. My service issue was escalated to the next level. I waited for the phone call the next day that was scheduled at 10am to my wife's phone, but the call never came through. As usual, apple disappoints again. I just bought an iphone 5s and still have the iphone 4, and am looking for a solution to retrieve my contacts and restore to the 4 or 5s. I am guessing that files in other folders must be associated with the iphone backup in order for itunes to retrieve the files. Any ideas or support in retrieving my contacts would be greatly appreciated.

Sorry for short novel I am writing. I just wanted to cover as much backround as possible.
So, here it goes. I backed up my iphone 4 after renting a movie. The movie only played the starting credits before I was called on for daddy duty. A few days later the movie would not play, so I restored my phone from my backup. The movie would still would not play so itunes support refunded my purchase and ended my viewing privileges for that rental after verifying that I had not viewed the movie. I then had a problem with my contacts showing up twice in the contacts list after the restore. So I attempted another restore. All was well at this point. I then started having trouble with my pc and decided to copy the internal drive to an external source. A week later I had a system failure and did a factory restore on my computer. I re-installed itunes and tried to copy and paste the old backup into the new itunes. Now itunes just flat out does not see the backup file (I failed to mention that I did a factory reset on the iphone after the last backup, hopping to start fresh). Tech support had me uninstall and re-install itunes and then copy and paste the old backup into the newly installed itunes with no luck. The files are all there, but itunes just doesn't see them (itunes says the device has not been backed up to the cloud or to the local machine). We then tried backing up the factory restored iphone and replacing that restore file with one of my old backups on the external drive. Ok, this is where it gets weird. We replaced the guts of the folder but left the folder itself so itunes would continue to recognize the new backup folder with the old files. Whoohoo, itunes now see's a backup folder full of old files, or so we thought. The new files were deleted using shift delete so they would be gone for good and not mix with any files or folders. When I restore my phone, it restores the files that were deleted from the restore file (pause here for a moment and imagine the stupid look on the face of tech support and I while we silently wonder how files that were permanently deleted were restored). This left tech support and I both scratching our heads. My service issue was escalated to the next level. I waited for the phone call the next day that was scheduled at 10am to my wife's phone, but the call never came through. As usual, apple disappoints again. I just bought an iphone 5s and still have the iphone 4, and am looking for a solution to retrieve my contacts and restore to the 4 or 5s. I am guessing that files in other folders must be associated with the iphone backup in order for itunes to retrieve the files. Any ideas or support in retrieving my contacts would be greatly appreciated.

Panasonic TV cannot "see" Apple TV

My sister-in-law was so impressed with our Apple TV she went out and got one.
I went to her house to set it up and I failed!
The TV is a Panasonic flat screen (probably plasma) that uses a Panasonic Digital Receiver (TU-PT700U). First, I tried with Component cables using Comp 2 (Comp 1 is being used), and then my brother-in-law dug up an HDMI cable and I tried that, too.
Both times, when I cycled the inputs using "TV/Video", it never picked up the Comp 2 or HDMI input. I tried holding down Menu and + for six seconds and cycling hitting the + button to see if it needed a particular resolution to recognize the presence of the Apple TV.
What did I miss?
Thank you.

Smokerz wrote:
go into ATV settings and set up your video to TV.
How can he do that if he cannot see the ATV since the TV won't pick it up?
As for buttons on remote, just make sure ATV is on (white light). Any other color or blinking means it is doing something or hung up (blinking amber).
As mentioned, could be bad ATV, but could also just be the TV settings need some tweaking depending on TV. Best suggestion given is to try yours on her TV or try her ATV on another TV that is less complex but has right jacks.

ITunes cannot see Apple TV

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