Itunes cannot see whats inside my iphone

itunes on windows (12.0.1.26)  cannot see whats inside my iphone so when i tried to check again all of the items on my iphone and clicked sync, it displays an error that it has reached over capacity but i really havent. what to do?

Howdy Kat,
If I understand correclty you are trying to sync content to your phone but for some reason iTunes is telling you that you are over capacity. I recommend the information and troubleshooting in the following article to help you get that resolved, named:
If you get a "Not enough free space" alert on your iPhone, iPad, or iPod touch
You might see this alert in iTunes: "[iPhone/iPad/iPod touch] cannot be synced because there is not enough free space to hold all of the items in the iTunes Library (additional space required)."
If you see this alert, try disconnecting and reconnecting your device, then syncing again.
Orphaned files might remain on your iOS device if it's physically disconnected while syncing music, podcasts, videos, or photos. This can prevent iTunes from syncing the iOS device on subsequent sync sessions. When this happens, you might see a large amount of "Other" disk usage for the iOS device in the Capacity indicator in iTunes. Try these steps:
Turn off the music or photo sync option in iTunes for the device.
Click Apply to sync the changes to the device.
Turn the music and photo sync options for the device on again.
Click Apply again to try to sync the device to iTunes. If you see the "Not enough free space" alert, continue to step 5.
Turn off the automatic syncing functions for the iOS device:
Select the iOS device from the iTunes window and click the Summary tab.
Deselect "Automatically sync when this device is connected" and select the "Sync only checked songs and videos" checkbox.
Click Apply to sync the changes to the device.
Reduce the amount of data that is being synced to the device and resync the device. For example, if syncing your Music library exceeds the memory capacity of the device, choose "Selected playlists" to transfer rather than "All songs and playlists" under the Music tab in iTunes. If you see the "Not enough free space" alert, continue to step 6.
Restore using iTunes.
Thank you for using Apple Support Communities.
All the very best,
Sterling

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