ITunes cannot sync to iPhone...apps cannot be determined
When I try to sync my iPhone 5 to the newest version of iTunes I receive the following error message "iTunes cannot sync apps to the iPhone because the apps installed on the iPhone could not be determined.", this prevents me from not only syncing app data but all data.
Not sure what the fix for this is but if you search this forum you will find a number of discussions where other users report various things solving the problem for them (such as removing/cleaning/reinserting the SIM card, deleting apps from the phone, updating apps in iTunes and syncing, etc.). Here are a few to get you started:
https://discussions.apple.com/thread/3504882?start=0&tstart=0
https://discussions.apple.com/thread/3395256?start=0&tstart=0
https://discussions.apple.com/thread/3458162?start=0&tstart=0
Good luck!
Similar Messages
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My OS is current and up to date. No problems there.... Intel based iMac, relatively new....
But since i did the upgrade to iTunes 10.5 i cannot sync my iPhone. It's a 3gs. Oddly - my wifes iPhone will load and sync (it is a first gen iPhone, btw).
Neither device is, or evr has been jailbroken. mY iPhone was syncing perfectly until the upgrade to 10.5.Had the same thing happen to me when I tried syncing my iPhone this a.m. - talked to Apple 7 hours ago and evidently there's an "issue" with the iTunes server. The Apple adviser told me to try syncing in an hour. Well, rather than do that, I've continued to check Twitter, searching on "itunes sync" or "itunes server" - seems the problem's still going on.
I'm going to wait it out til tomorrow. Or whenever.
The REASON I was synching is that ever since the iOS 5 "upgrade" photos that were in albums synced from iPhoto had disappeared. Not all the photos, just all the photos in some albums. Weird.
Too many bugs in iOS 5 (syncing, Bluetooth connectivity, etc.). They should have waited til it was right before releasing it. -
I cannot sync my iphone 4s to my itunes!! any help?
I cannot sync my iphone to itunes - any help or suggestons?
Same problem here with my 3GS
I noticed that my Capacity meter at the bottom of itunes when my iphone is plugged in only gave me 3 items; Audio, Video and Other. No Photos, Apps or Free. Then it was telling me I was over my capacity without even adding anything additional. So I followed the steps mentioned above.
Unable to delete itunes app, just step 6. No step 9 file in OS 10.7
also, using the "Go to Folder" method is a bit out of the way. Just follow the path by double clicking your HD. So much faster. Actually in OS 10.7 the only file you are able to delete is: /System/Library/Extensions - AppleMobileDevice.kext
Downloaded itunes app and installed with no restart and all is well again.
Thanks
This all happened following iOS 6 install and iTunes 10.7 the day before. -
I cannot sync my iphone to new itunes library.
I have the latest update of itunes on both computers and the latest software update on my iPhone 5s.
I have recently gotten a new laptop. I have downloaded itunes and transferred my itunes library from my old computer to my new laptop via home sharing. However, I could not sync any of the music to my iphone. I have also downloaded the transferred music from iCloud and backed up my iphone to the new laptop in the hope this would help. However it has not made a difference and I still cannot sync my iphone.
How am I able to solve this problem?
Many ThanksOnly iTunes media will necessarily be erased. There's no way around this.
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I cannot sync my iphone to my itunes account on the computer. I get the following message: " iTunes could not connect to the iTunes store. An unknown error occured (-3212). Make sure our network connection is active and try again." Has anyone else had this problem?
Did you find a resolution as I'm having same problem?
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I cannot sync my iPhone with iTunes for Windows. Even if the computer is authorized, it keeps on displaying an error message that tells that this computer is not authorized. I already tried to do the resolutions you have given in case this situation happens.
It's an endless circle.
See if these instructions help: iTunes repeatedly prompts to authorize computer to play iTunes Store purchases -
Cannot update iTunes on my PC, keep getting an error. Because of this cannot sync new iphone!!!
What does the error message say? (Precise text, please.)
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Why am I now receiving the error 42404: a required iTunes component is not installed after the 10.5.3 iTunes update? Now, I cannot sync my iphone...I have uninstalled and re-installed several times now without any luck.
Thanks,'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
PC cannot update to iTunes 11.1. Which means I cannot sync my iPhone now it is iOS 7
PC cannot update iTunes to 11.1. This means that I cannot sync my iPhone or iPad as they now require iTunes 11.1 due to the ios 7 upgrade. How can I get my PC to upgrade to 11.1?
Go to http://www.apple.com/itunes/download and download the current version.
If there are errors, and you would like assistance, provide as much detail as possible. -
I cannot sync my iPhone 4 to iTunes
I cannot sync my iPhone 4, iPod touch or iPad to iTunes all of a sudden to doesn't recognise any device as soon as I plug it into my pc! If any body could help it would be great!!
Refer to this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538 -
I cannot sync my iphone to my macbook since the highest software upgrade on it is 10.5.8. I cannot upgrade to the min. software necessary to upgrade to the itunes version that I need for the iphone 5! Please help!
The iPhone 5 requires iTunes 10.7 or later and iTunes 10.7 requires OS X Snow Leopard (10.6.8). If your profile is correct it looks like you need to update your OS X on you Mac. You can contact Apple and purchase the software from them.
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cannot sync my iphone with itunes. get this message: iTunes not connected to this iPhone. An unknown error occurred (0xE800002D)
...i have Windows XP. I followed the suggestion to turn off and on the iPhone and at least now my iphone appears under Devices in itunes. Now I'm having problems downloading picutres from my laptop to my iphone. this is my first iphone and apple product.
Thanks Texas and wjosten for responding. -
I changed the name of my apple id and now I can't use the app store on my phone correctly because it's using my apple id's old name. I signed out and in on itunes and synced my iphone. Still doesn't work. Help please?
Settings>Store...tap the ID shown...sign out...sign back in with the ID you want to use.
Note: Apps are forever tied to the Apple ID used to originally obtain them. They cannot be updated using any other Apple ID other than the one they were originally obtained with. -
i cannot sync my iphone music, i had used my i phone on another pc, which died. Ive managed to save the hard drive and transfer stuff across. I ended up smashing my phone and could update all other stuff on restore but cant sync any music. It is all grey at the top of the screen. Ive re installed itunes and cleared all phone data. Now when i bought a song on this computer from the apple store, i have just been sent an email that says Your Apple ID, was just used to purchase (a song ) by a computer that had not been previously associated with that apple id. So do i have to tell apple now somehow i am using itunes on this pc, and if so how? Because i authorised it and it said this pc was one of 5 aujthorised. if anyone can be of assistance then great!
I'm having a similar problem. I had previously (over a year ago) purchased 2 episodes of Law & Order. Then about 2 months ago, I purchased the 3rd season of Sons of Anarchy. When I downloaded these episodes to my iPad, about a dozen full seasons of various shows popped up, too. No money was removed from my iTunes account & theses particular shows aren't in my iTunes library on my desktop. I've tried every which way to delete them from my ipad, but can't. I went to the Apple store & they suggested I contact expresslane.apple.com for help. I submitted my problem, via email Friday, as they asked, but have not received any response. Any suggestions on how to get rid of these "phantoms?".
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I cannot sync my iphone with my computer
I cannot sync my iphone with my computer. The laptop wont even recognise the iphone on itunes. I have had the phone for almost over2 years now. Its a 3GS iPhone. How do I fix this?? I have tried hooking up the iphone to various computers and they also do not catch the iphone on itunes on those computers. What should I do???
If you are using a Windows based computer, try disabling a/v software and turning off the Firewall.
Disable antivirus software
Turn-Windows-Firewall-on-or-off
Then try syncing you iPhone. -
Can't get my Music off of my iPhone 4...
My computer died & had to get a new one, so now I cannot sync my iPhone 4 with the new computer, without losing all of my Music, because the only Music I have is on the iPhone 4 only, not on the computer. No Backup anywhere : (
If I choose to sync it tells me all of the Content that does not match the iTunes library on the computer will be erased, do you want to proceed & I have to say no.
How do I replace the music library on my Computer with the Music on the iPhone?
I got my pictures off because you can access them when you connect the iPhone using Windows 7 but you cannot see any of the music so you cannot access it when using windows so don't know what to do...
Help...The music sync is one way - computer to iphone. The only exception is itunes purchases. File>Transfer Purchases
It has always been very basic to always maintain a backup copy of your computer for just such an occasion. Use your backup copy to move everything to your new computer.
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