ITunes cannot sync to the AppleTV because of a problem on your computer.  The required file cannot be found.

I have two first Gen Apple TV's and a new MAC Book Pro.  I have about 600GB of music and 40GB of photos located on an external hard drive (Western Digital).  In the past, I have not run into any issues when syncing music or photos. Recently, I get an error message "iTunes cannot sync to the AppleTV because of a problem you your computer.  The required file cannot be found."  I noticed this after I added a few folders to my photo folder, which the AppleTV is pointed to for accessing and syncing my photos.  I went to the AppleTV to look to see if the new folders were in the photos, but they were not listed and obviously not syncing from the hard drive to the AppleTV.
For trouble shooting, I disconnected my upstairs AppleTV from iTunes, then reconnected, pointed the AppleTV to the applicable music and phots folders on my external hard drive.  The music synced fine, but the photos did not sync.  I got the same error message. 
Does anyone have any advice to what the issue may be??
I read some posts similar to mine and the referenced deleting the iPhoto file cache.  I did not try this as I do not use iPhoto as the source for my photos syncing to my AppleTV's.
Thanks - Scott1508

Looks like my WD Hard Drive may have an issue.  I pointed the Apple TV to the photos folder on my other WD Hard Drive, which is formatted for MAC and it synced the photos fine.  I had never had an issue with the first WD Hard Drive, but it was never formatted for MAC. 
Not sure if this could be the issue???
I am considering getting an Apple Time Capsule (2 TB) for my back up, but also need a second back up for all my music and photos. 
Does anyone have advice on moving to the Time Capsule as my main back up and keeping a WD as the secondary back up??

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