Itunes - Cannot view / download videos and movies HELP

Hi, I just wanted to download some videos for my 3 year old but I cannot view anything - When I click to play a video the screen on bottom left fills w/ lines, colors etc....but no image. I have downloaded the latest version of itunes and Q. time. What to do?

Update your video drivers:
Updating the drivers on your Windows PC
http://docs.info.apple.com/article.html?artnum=300252

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