Itunes cant connect to internet

need help. im using window 7 64 bit. my itunes wont connect to internet.
it show message "itunes could not connect to itunes store.An unkonwn error occurred (0x80090318)

1. Make sure Time Zone is correct.
2. Make sure that your iOS software is up to date by tapping Settings > General > Software
3. Check and verify that you're in range of a Wi-Fi router or base station.
4. Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
5. Try resetting (turning off and then on again) your Wi-Fi router.

Similar Messages

  • Itunes cant connect to internet that is running

    I have a wireless internet connection and i need to "restore" my ipod but itunes cant connect to my internet
    Please Help im so stuck!!!

    Kristill,
    This is the wrong forum for your question. You wil have more success with one of these other forums.
    iPod
    http://discussions.apple.com/category.jspa?categoryID=146
    iTunes
    http://discussions.apple.com/category.jspa?categoryID=149
    Airport & Airport Express
    http://discussions.apple.com/category.jspa?categoryID=140

  • HT4623 i cant connect to internet wifi button does'nt move

    i cant connect to internet, wifi button always off

    1.Verify that airplane mode is off by tapping Settings > Airplane Mode.
    2.Reset the network settings by tapping Settings > General > Reset > Reset Network Settings.
    Note: This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings
    3.Ensure that your device is using the latest software. To do so, connect your device to your computer and check for updates in iTunes.
    4.If your issue is still unresolved, perform a software restore in iTunes.

  • ITunes cannot connect to Internet and iPad backup takes Forever

    Hi, I have a workstation, high end Windows 7, PC, everything works perfect except the iTunes.. here's my story:
    iTunes cannot connect to internet, nor can iTunes Store. I tried "Run Diagnostics" from Help menu, it showed "internet connection verified" green light BUT "Secure link to iTunes Store Failed" Red Light.
    Then I thought, lets check other Apple App, Safari.. which couldn't load google for a long time and didn't even show any error, anyway, so I quit and uninstalled it.
    I connected iPad for backup, it started all fine. At "Step 2 of 7" backing up, the loading/copying bar came half way up and stayed there for more than 20 hours. So, I quit that too. (Maybe, this is a different problem or connected, im not sure.)
    I also checked the setting in Norton Firewall and made sure iTunes was allowed full access. Internet is working perfect in all the other applications, even "Apple Software Update" is working fine, checking for updates and everything. I have latest version of iTunes by the way.
    THEN, I uninstalled everything Apple, left no trace of Apple in Program Files, and reinstalled iTunes. STILL SAME PROBLEM!!! Can anybody help? What could've happened, 'coz it used to work just fine before.
    Thanks Guys!

    start itunes.
    update podcasts - no response.
    click on store - no response.
    use diagnostics for connectivity - no response.
    sometimes, when i stop itunes from trying to connect, i will get an error code 11222

  • My iTunes wont connect to internet althought my internet is on

    My iTunes wont connect to internet althought my internet is on

    Are you allowing iTunes to communicate through the firewall ?
    Enable it if not. If you did a software update or a windows update, the firewall might have disable some of your allows...

  • HT203128 my itunes wont connect to internet

    my iTunes wont connect to internet and devices wont sync
    ipod ios 6.1.6

    Look at your security software settings. Make sure iTunes.exe and iTunesHelper.exe are allowed to connect to the internet.

  • My wifi bar isnt showing up at the top and i cant connect to internet but its not my router

    my wifi bar isnt showing up at the top and i cant connect to internet but its not my router? HELP HOW DO i get wifi back

    I recommend that you start with taking a look at the Apple Support article to help you troubleshoot what the issue may be.
    If that still doesn't resolve the issue, we will need to get the AirPort icon back on the OS X menu bar to continue. Please try the following:
    System Preferences > Network > Wi-Fi > Show Wi-Fi status in menu bar (checked)

  • I cannot update ios as it says itunes cannot connect to internet, but it is

    Hi everybody, please help me. I've been trying to update my ipad for ages. When i click update it says itunes cannot connect to internet, but it is and it works for iphone and ipod, it's just the ipad. tried with security settings as well, but it doesn't work. did the connectivity test and it says itunes cannot connect to internet...it is connected

    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1.3. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
    iOS 5: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
    Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
    Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
     Cheers, Tom

  • Itunes cant connect to my speakers

    For months my Itunes has worked perfect to play via 2 Airport Express and 1 Airport Extreme.
    All the green lamps are green - but Itunes comes up with a error code ( 1501 I think) that Itunes cant connect to my speakers. Itunes preferences are sat up to find my extern speakers.
    Strange because it has worked so great and I have not changed any settings
    Any help
    Sincerely - Frank

    frankjustesen wrote:
    Strange because it has worked so great and I have not changed any settings
    Check your firewall?
    System Preferences > Sharing > Firewall
    Also, under Advanced, make sure something didn't check "block UDP"

  • Macbook 2.2ghz Leopard wont auto update (says it cant connect to internet??) also safari and chrome take ages to open and frequently crash. Help!

    Here goes...
    1) I have a Macbook 2.2ghz (early 2008) running Leopard 10.5.8 which wont auto update (says it cant connect to internet even though it is - error says A networking error has occurred: timed out (-1001). Make sure you can connect to the Internet, then try again.) Network diagnostcs says that im connected to the intermet.
    2) Also safari and chrome take ages to load pages when every time I open them (around 45 seconds) and then when they are running safari will randomly close and chrome will come up with the aw snap message for random pages (doesnt matter if its trying to loas flash or not).
    Iv got Sophos anti virus which is saying theres no malware or viruses, also tried restartiing, re downloading chrome, deleteing my profile from chrome, exporting, deleting and then importing bookmarks and hardwiring the latop to the router. None of these fixed the issues.
    Never had these issues and they are really getting on my nerves! Any help would be appreciated.

    Thanks but just tried and does nothing, i read somewhere it could be to do with proxy settings? even though though i havnt changed them?? couldnt work out how to do it on a mac, could this be the problem?

  • Time capsule cant connect to internet

    My Time capsule has recently stopped working (yellow flashing light) when it cant assign an ip address. I checked Airport utilities and now it has no ip address and cant find dns server. The problem with losing ip address has happened before and was resolved by restarting the modem. I've tried another router and its fine so my modem is ok. This time my time capsule dont want to work with the modem. Its stuck and cant connect to internet. I've restarted the TC but it didnt help so now Im pretty clueless. Any advice woyld be appreciated.

    Ok, when the simple stuff doesn't work you need a lot more analysis.
    1. Plug a computer direct to the modem.. does the modem give you internet? (are we talking cable?? what internet?)
    Once you clear the modem is working.. then the issue is purely the TC.
    2. You didn't make clear if you followed the instructions I gave.. I want you to plug in the TC to a computer by ethernet. Lan port to the computer ethernet. Turn off wireless on the computer.. disconnect all other network connections on the TC. Press and hold reset until the front LED flashes rapidly.
    Can you now access the TC?
    If not it is likely dead ..
    If you can make sure it is in router mode.. plug the modem into the TC wan port.. for cable you will have to power cycle the modem.. this can take a while.. 15min depending on your ISP.
    Reboot everything.. and check if the TC has picked up a public IP on wan.. if not it has failed on wan side.
    If the TC is dead.. or just as a means of testing.. get another router and plug it in. Substitution is the best test method.
    Exactly how old and what model is the TC?
    If it is Gen 3, A1355 try leaving it off overnight and restart the next day.. test immediately from cold. They have several board issues.
    Or if the TC is newer and you have existing warranty or applecare let apple fix it.

  • Cant connect to internet after ios6 update

    cant connect to internet after ios6 update

    iOS 6 Wifi Problems/Fixes
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting
    http://www.apple.com/support/ipad/wifi/
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • Please can someone help me? Have iphone 4 and just returned home from abroad where the phone worked fine. Now it wont receive wifi. It picks up signal and shows on phone but cant connect to internet. Computers and ipod all working ok

    Hi, please can someone help me?
    Have just returned home from abroad where my iphone 4 worked perfectly.
    Now at home it wont receive wifi. It picks up the signal which shows in phones display but cant connect to the internet. Computers and ipod all working fine so I assume it must be a problem with the phone.
    Have checked that wifi is turned on and tried resetting phone to no avail

    Hello melissa82686,
    From your description, it sounds like you may have been using the SMS feature of Continuity in iOS 8. If this is the case and it has somehow become misconfigured after a recent change, you may find the information and steps outlined in the following articles helpful:
    SMS
    With Continuity, all the SMS and MMS text messages you send and receive on your iPhone also appear on your Mac, iPad, and iPod touch. Even if the person you’re communicating with doesn’t have an iPhone. And regardless of what phone they have, you can reply from whichever device is closest to you, including your iPad or Mac. You can also initiate a  conversation by clicking a phone number in Safari, Contacts, or Calendar.
    To use Continuity for SMS and MMS with your iPhone and your Mac, iPad or iPod touch
    Your iPhone, iPad, and iPod touch need to use iOS 8.1, and your Mac needs to use OS X Yosemite.
    Sign in to iMessage on your iPhone, your other iOS devices, and your Mac using the same Apple ID.
    On your iPhone:
    Go to Settings > Messages > Send & Receive > You Can Be Reached By, and add a check to both your phone number and email address.
    Go to Messages > Text Message Forwarding, and enable the device(s) you would like to forward messages to.
    Your Mac, iPad, or iPod touch will display a code. Enter this code on your iPhone to verify the SMS feature.
    Connect your iPhone, iPad, iPod touch, and Mac using Continuity - Apple Support
    Get help using Continuity with iOS 8 and OS X Yosemite - Apple Support
    Sincerely,
    - Brenden

  • Itunes cant connect with external speakers

    Hi,
    I have the next problem.
    i have airtunes and when i go to itunes i see in the right bottom corner the external speakers but when i choose one it cant connect. i don't get any error or something but it keeps trying to connect but nothing???
    who can help me.
    everything seems correct because when my neighbour try's to connect with his laptop it does work???
    i have itunes 9 and windows 7??

    frankjustesen wrote:
    Strange because it has worked so great and I have not changed any settings
    Check your firewall?
    System Preferences > Sharing > Firewall
    Also, under Advanced, make sure something didn't check "block UDP"

  • Itunes not connected to internet

    i try and find updates, it says unable to because you are not connected to the internet.. i am connected to the internet, i have cable internet. Also when i put cd's into my library it does not automatically find song track names or album name, or anything. I can go to advanced and hit find cd track info, but i have to do it for every song, is there an easier way?

    itunes 11.0.4.4 version not connected to internet in  windos xp

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