ITunes card has no code to read.

My $25.00 gift card, the code scratch area - the code was deleted when I scratched it. How can I redeem with only 5/16 digits? The product that I scratched with a penny was very difficult to get off, like it was glued or baked on. When I scratched harder, the code came off with the scratch product. I now have only 5 digits out of 16 to read and they're nearly illegible too.

If this page doesn't help then you will need to try contacting iTunes support (you will need to give them as much of the serial number and activation code from the card as you can read) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

Similar Messages

My $20 iTunes card has no code to redeem with only a card number what do I do

My $20 ITunes card has no code under scratch off label what do I do?

http://support.apple.com/kb/TS1292
If all this does not work, you can contact itunes store support at:
expresslane.apple.com

ITunes card has no code. Can anyone help?

I just scratched off the label on the back of an itunes card and there's no code. Has anyone else had this problem? There's just a sticky mess where the code should be.
Any help would be appreciated.

Click here and request assistance.
(82267)

TS1292 My itunes card has been activated but when entering the code it is telling me it is not active

My itunes card has been activated but when I enter the code it says it isn't activated???

Hi ExtremeGamer1112,
Welcome to the Support Communities!
You are referencing the correct article to address this issue:
iTunes Store: Invalid, inactive, or illegible codes
http://support.apple.com/kb/TS1292
If you're still unable to redeem your code after verifying the characters in the code, you'll need to contact iTunes Store Support for help. You'll need to provide a digital image of the front and back of the gift card as well as the sales receipt for the purchase of the gift card.
Contacting iTunes Store Support
Go to the iTunes support page and select your iTunes country.
From the iTunes support page, choose Contact Support on the lower-left side of the page.
Follow the instructions to get iTunes Store support assistance.
Cheers,
Judy

TS1292 itunes says my itunes card "has not been properly activated" when i enter the code. this is not the "invalid" message related to entering the code improperly.

itunes says my itunes card "has not been properly activated" when i enter the code. this is not the "invalid" message related to entering the code improperly.

Are you able to go back to the store that you bought it from and ask them to activate it properly ? If not then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

I had a USA itunes card in my account and now I have shifted to the UK, I would like to shift my account and change my itunes store to the UK based store but cant do it as itunes card has got some credit left about $1.30. Please help

I had a USA itunes card in my account and now I have shifted to the UK, I would like to shift my account and change my itunes store to the UK based store but cant do it as itunes card has got some credit left about $1.30. Please help.

You can try contacting iTunes Support and ask them if they can remove the balance from your account so that you can change countries : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

TS1292 my code on my itunes card has come off, how can i redeem it with =out the code,

when trying to take the sticky off the back of the card all the code has come off. I do have receipt for it as i bought in a supermarket today, how can i redeem this itunes card now, as i paid 25pds.

See this support article:
http://support.apple.com/kb/TS1292
If you can't get the card to work after perusing that page, as will obviously not be possible if the code has come completely off, contact the iTunes Store Support; instructions are at the bottom of that article.
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

My itunes card has read invalid and I no longer have the serial number

What can I do to redeem my itunes giftcard if the code number is reading invalid and I already threw away the actual card, so I do not have the serial number anymore?

You could ask Apple to provide you with a new one assuming you still have proof of purchase . . . though don't hold out too much hope.
Also if you click on the FCE icon in the menubar and select "About FCE" you should see a serial, though if your FCE is an upgrade it most likely won't work.

How can I check to see if there is money left on an iTunes card if I can't read the scratch off code?

How can I check to see if there is money left on an iTunes gift card if I can't read the scratch off code?

Sorry, but other than trying to redeem the card there's no way to check whether it is still valid or was previously redeemed.
Regards.

HT3702 Hi.pls why i cant activated my iTunes card when i entered the iTuned code tell me that my iTunes card has not been properly activated

When i intered the the iTunes card's code there is notification appeare to me that (( the prepaid card code that i entered has not been properly activated pls your support

Are you able to go back to the store that you bought it from and ask them to activate it properly ? If not then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

HT201209 my itunes card has an invalid code

i just bought an itunes card n wen i went to redeem it it says invalid code...went back to the store and it was activated dont know what to do..any suggestions

With any luck, the following document may be of some assistance with that:
iTunes Store: Invalid, inactive, or illegible codes

TS1292 Brand new itunes card,when enter code says already redeemed.

When I enter a brand new card on iTunes store,I get a message that the card has already been redeemed. How can that be? What do I do about it?

I've had this problem as well. Apple Support are telling me that I need to provide copies of receipts from the store it was purchased in, but this was a gift (as in "Gift Card"), so I don't know where it was purchased and can't get the receipt. I do know that the code cover was completely unscratched when I used it. I'm really annoyed about this - feel very let down by Apple. People need to be aware that these cards are not secure. If you buy them then you need to keep the receipts and ideally video record yourself scratching the cover and redeeming.

Error message indicating that iTunes card has not been properly activated. Please help.

I tried to redeem an iTunes card but an error message pops up indicating that it has not been properly activated.
What should I do?
Please help.
Thanks in advance

What you normally should do when you have an iTunes card that has not been activated is go back the retailer from whom you purchased the card and discuss the problem with them. They should either correctly activate the card or give you a new one. If they refuse to help, as some retailers do, or you don't know or can't get to the retailer, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store. They will ask for a scan of the front and back sides of the card as well as a scan of the receipt
Regards.

TS1292 what do i do if it says that my itunes card has not been properly activated?

What do i do if i have entered in my itunes code and it says that my card has not been properly activated?

Are you able to go back to the store that you bought it from and ask them to activate it properly ? If not then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

I bought a itune card and now ican"t read the # to activate it.what do i do?

i bought an itunes card and when i took of the sticker some of the code came off and now i can't read the # what do i do???

Microsoft what? Problems with Microsoft products are best dealth with here:
http://www.microsoft.com/mac/support

ITunes card has no code to read.

Similar Messages

Maybe you are looking for