ITunes card rejected by iTunes store- nothing works and support unreachable

I am trying to load a Canadian iTunes card to my account, and iTunes says that the code on the back is not a valid code- completely unrecognized. My iTunes was set to USA default, so I switched to Canada's iTunes server (with a phony Canadian address, considering that this is a pre-paid Canadian iTunes card since no credit card being used for anything and we aren't ordering anything physical, just downloads)... but it still not recognizing it as a real card!
I tried going through the "contact us" thing on the help site, and it's giving me an error every time I try to send the online e-mail form, and this whole thing is really getting annoying- we hadn't been told that the card would only be valid on the Canadian server either, so iTunes had better have those CD's available in Canada too or I'm considering suing.
Does anyone know what is wrong with this card (we just got it today), and how we could possibly get it to work right???

This is EXACTLY what happened to me and many others. Tech support returned most of my money but not all of it. Figure that one out! It is clear no music is downloaded (or in queue), it is clear an unknown error message is produced, and it is clear we, the consumer, are still being charged anyway. Will Apple require a credit card from its customers and alienate those that do not wish to use a credit card? Will Apple insult its customers and make silly suggestions such as 'Use an iTunes gift card' in much the same way a forum moderator has already recommended?
I have an idea: Acknowledge the problem publicly (via email, for example) and fix it in a future update. Customers will be more understanding if they know there is a temporary problem and Apple is working hard to fix it. Oh, and return our money, please!
Windows XP Pro
Windows XP Pro

Similar Messages

I have bought an itunes card from germany while my apple id is registerd in the uk, can i return the card to the apple store in germany and get my money back ?

I have bought an itunes card from germany while my apple id is registerd in the uk, can i return the card to the apple store in germany and get my money back ?

You will have to contact the Apple Store you bought the card from and ask, but if you scratched off the coating to expose the redemption code, then no, they won't take it back.
Regards.

HT1926 iTunes will not install on my computer (Windows 8) and i tried everything in "Issues installing iTunes or QuickTime for Windows" but nothing worked. any help?

iTunes will not install on my computer (Windows 8) and i tried everything in "Issues installing iTunes or QuickTime for Windows" but nothing worked. any help?

Many thanks.
Error 7 (Windows error 127)
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

I can't entered in iTunes Store.not working and i dont know why

I can't entered in iTunes Store.not working and i dont know why

"Error 11222"
Apple is investigating reports of this issue. Proxies, certificate issues, or your Internet service provider may be the cause of this issue.
From:
http://support.apple.com/kb/TS3297

HT2693 Cannot read the code on my newly purchased iTunes card. When I try to use technical support, they keep asking the same questions and send me to the beginning of the support page over and over! Can someone help me?

Can someone tell me what to do about not being able to read my iTunes card code?
I've gone through tech support but they keep sending me through all these options without real help; it's like a loop... I can't get anywhere!

Have you tried calling Apple or going back to the store they were purchased?

When i connect my iPhone, iTunes (v 11.4.0.18) stops working and produces an error

I use windows 8
When i connect my iphone 4 running on ios 7.1.2, itunes (v 11.4.0.18) stops working and produces the following error:
Problem Event Name:BEX
Application Name:iTunes.exe
Application Version:11.4.0.18
Application Timestamp:54045c47
Fault name:iTunes.dll
etc. etc. etc.
I tried each and everything.I even created a new user account on my pc and installed iTunes on it again, but still it failed.
Please help me with possible solutions.
Thank you in advance.

I use windows 8
When i connect my iphone 4 running on ios 7.1.2, itunes (v 11.4.0.18) stops working and produces the following error:
Problem Event Name:BEX
Application Name:iTunes.exe
Application Version:11.4.0.18
Application Timestamp:54045c47
Fault name:iTunes.dll
etc. etc. etc.
I tried each and everything.I even created a new user account on my pc and installed iTunes on it again, but still it failed.
Please help me with possible solutions.
Thank you in advance.

I had to change my Apple ID and password in itunes. Now my icloud doesn't work and I can't update my apps on my iPhone. I have looked at suggestions on the community pages and apple suggestions but none of them are relevant to iOS 8.1.2 icloud just

I had to change my Apple ID and password in itunes. Now my icloud doesn't work and I can't update my apps on my iPhone. I have looked at suggestions on the community pages and apple suggestions but none of them are relevant to iOS 8.1.2
icloud just keeps bringing up my old email address & asking for my old password which doesn't exist anymore and when I try to sign out of icloud it wants my old password, when I tried to change my primary email back to the old one it wants me to verify it through an email address that doesn't exist. Please can you help me sort out this nightmare.

Hi skippy2012trev,
Welcome to the Apple Support Communities!
I understand that you updated your Apple Id and password but now you are being prompted for the old information in iCloud. You are on the right track by changing the Apple ID back to the previous email address temporarily so that you can sign out. You should not need to verify the email address. After you edit the Apple ID back to the old email address and then sign out of iCloud on your iPhone, edit the Apple ID back to the address you would currently like to use. There is no need to change the password again, only the email address, unless you prefer to update the password again.
If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
Cheers,
Joe

HT1918 I have several old email addresses and accounts with itunes where the email is no longer working, and i have forgotten my password, how do i activate the songs?

I have several old email addresses and accounts with itunes where the email is no longer working, and i have forgotten my password, how do i activate the songs

Welcome to the Apple Community.
The following article(s) may help you.
Look up your old and forgotten Apple ID

I can't get my me mail to work on iCloud keeps rejecting my user id nothing works on the pad or pod either to do with mobile me aaaaaaaaaaaargh

I can't get my me mail to work on iCloud keeps rejecting my user id nothing works on the pad or pod either to do with mobile me aaaaaaaaaaaargh
Apple - please please let us know what is going on

ewaller wrote:
fazio96,
Could I prevail upon you to come up with a better thread title? I resisted my first inclination to move the thread to "Dustbin"; but I will say the title does little to inspire us to help. You may wan to read the article linked in my signature.
Thanks.
I'll change it now. I just realized it sounds rough, but I was mad because I couldn't get it work, it isn't anyone's fault, sorry
EDIT: I got it to work at an usable state! By using the 8192cu driver on the AUR and the suggestions in the comments about disabling power-save, I got it to be usable. It now has up to 8% packet loss, not 30-40% like before, and the ping spikes are now 300-400 ms and less frequent, not 1000-1200ms. It's not working really well but now I can at least surf the web. Thank you all for the patience.
EDIT 2: after testing more I realized it still disconnects every few seconds when I'm far from the AP. However, when connected, I still have very strong signal. If I use it on windows or another distro it doesn't disconnect. I tried compiling the driver from realtek by myself using the istructions in the second post but I don't know how to fix some compile errors, so I decided I'll stick with my usb dongle. Maybe someone will find a better solution.
Last edited by fazo96 (2013-09-30 16:08:10)

EZ Vinyl Converter problem transferring to iTunes - window appears "mixmeister programme has stopped working and will shut down". Then the data is lost, and I have to try to record/transfer again. I have now tried many times.

EZ Vinyl Converter problem transferring to iTunes - window appears "mixmeister programme has stopped working and will shut down". Then the data is lost, and I have to try to record/transfer again. I have now tried many times.
The deck is ION TTUSB05XL Laptop Asus V550C with Windows 8.
Strangely I did manage to successfully transfer two tracks to iTunes, but all further attempts have failed.
JJR

EZ Vinyl Converter problem transferring to iTunes - window appears "mixmeister programme has stopped working and will shut down". Then the data is lost, and I have to try to record/transfer again. I have now tried many times.
The deck is ION TTUSB05XL Laptop Asus V550C with Windows 8.
Strangely I did manage to successfully transfer two tracks to iTunes, but all further attempts have failed.
JJR

HT201263 i need help please i'm stuck in "connect to itunes" screen reseting my phone didn't work and i can't sync to itunes

i need help i'm stuck in "connect to itunes" screen reseting my phone didn't work and i can't sync to itunes

Do as the screen shows - connect the iPhone to the computer you usually sync with and use
iTunes on that computer to restore the iPhone.

My facebook icon dissapeared from my iphone 4s immediately after I updated my face book app. I have tryed everything to restore but nothing worked and i couldn

My facebook icon dissapeared from my iphone 4s immediately after I updated my face book app. I have tryed everything to restore it but nothing worked and I couldn't even download it again because in the settings it says thats its installed and when try to open it it doesn't respond. Has any one experiebced the same thing or does anyone know any idea how to fix this?
Thanks.

try
Restart iPhone: Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for phone to restart.

NO MATTER WHAT I DO...I CANNOT DELETE AND REINSTALL! NOTHING WORKS AND ALL IT SAYS IS CANNOT LOAD ERRORXPCOM CRAP! Nothing works so I have to use the piece of c

It first started with the error saying (cannot load xpcom) I tried everything your forums say to do but first off it will not allow me to delete it from my system? It asks permission but then nothing happens? I tried safe mode with networking same thing? Nothing works. Is this a virus? Please help I hate internet explorer. Thanks Bob

Nope did not work. I get a message at the bottom asking permission to save and just as fast as I click save it says could not and then there is a rentry but that does not work as fast as you click it/ I cannot remove it because it asks permission and then you think it is going to remove it but nothing happens? Please help nothing works and I hate using internut explosion

I have an issue where coloured dots (small squares) appear on my screen and it gets to the point where the entire screen freezes although the mouse still moves but nothing works and I need to turn the computer off at the switch. Any ideas?

I have an issue where coloured dots (small squares) appear on my screen and it gets to the point where the entire screen freezes although the mouse still moves but nothing works and I need to turn the computer off at the switch. It doesn't happen all the time but is very annoying. Any ideas?

Reset the SMC and PRAM, if the issue continues then you likely have a failing GPU (hardware) that requires repair. To be sure take it in and have it professionally assessed.
Intel iMac SMC and PRAM resets

Firefox home doesn't load my bookmarks ? I have tried to do everything that they suggest to fix the problem from disabling the add-ons to reseting my data. nothing works, and yes I did check to see if private browser is not on. I am running window xp and

firefox home doesn't load my bookmarks ? I have tried to do everything that they suggest to fix the problem from disabling the add-ons to reseting my data. nothing works, and yes I did check to see if private browser is not on. I am running window xp and everything is up to date.
== This happened ==
Every time Firefox opened
== from the first time I tried it.

Are you talking the the Firefox Home iPhone App?
If not, please explain what you mean a little clearer.
This is the location of the '''Firefox Home iPhone App Support Forum''':
https://support.mozilla.com/en-US/forum/6

ITunes card rejected by iTunes store- nothing works and support unreachable

Similar Messages

Maybe you are looking for