Itunes card / support is bad

i recently got an itunes card from my fiancee and when i rubbed off the silver coating the numbers came off too. I have emailed apple 3 times and got the same auto response. I have sent in the upc numbers etc, etc like the support page said and am getting nowhere. i was told in the auto reponse that they would send me my password. i even called apple and the person was of no help. i need to find out how to cantact a person who can actually help me. please any one help

I know that the iTMS customer service department is swamped, so try the form again. If you still don't get anything other than the automated response within a day or two, post back and I'll ask a Discussions Host to try and escalate your issue.
Message was edited by: Dave Sawyer

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