ITunes Cards - Not Activated - WEBSITE HATES ME

on iphone launch day i picked up a pack of 4 itunes cards each valued at $10.00. The cards were not activated by the Apple store in Towson. The store is telling me to visit itunes support on the web and I am there now at "Contact iTunes Store Support". I filled in all the required field with a paragraph of notes including a link to my receipt and copies of the cards. The site continues to say "Please fill in all required fields before submitting the form. Thank You!"
I have all the fields filled in. Is there an email I can just send this request since their web interface is sucking and no phone numbers are being provided for this type of request.

The website just now accepted my request, dunno what is up but I am certain its MM related. I will wait and see what type of response I get from apple here.

Similar Messages

Itunes card not activated and noone seem to be able to belp

I have been dealt with 8 different people.
I tried activating my itunes card through online process back in Dec 16, 2013. Follow# 304731545 - junayed, nothing from him until
Jan 3- i emailed for update - "Your inquiry is very important to me, so I have requested assistance with the issue you reported. You will receive an email after the matter has been investigated and further information is available."
Jan 4- " I wanted to send a quick note to see if you are still experiencing any difficulties with the iTunes Store. Resolving your issue is important to me, so please don't hesitate to reply if you need any further assistance."
THAT WASN'T MY ISSUE.... THE ITUNES CARD BEING NOT ACTIVATED NOT THE ITUNES STORE. I replied advising him again what issue is and sent him AGAIN all the attachments he needed.
Jan 6 - "Jaimy, we are sorry for the inconvenience. As per the Apple policy, we are unable to process your query any further. I would like to request you to contact the Apple store from where you have received the gift card." (I did in jan 10th)
- the same day i called explained my situation and was transfered 554529946 - chanile, she was nice seemed she was trying to help me but we got cut off. She didnt call me although she knew my number.
I called again 554616314 (didnt get his name was again nice) advised to make another claim online.
So I did 308483126- ajitesh. Submitted the receipt and picture of the card.
Jan 7 - same email like junayed asking " I wanted to send a quick note to see if you are still experiencing any difficulties with the iTunes Store. Resolving your issue is important to me, so please don't hesitate to reply if you need any further assistance."
Jan 10 - finally decided to go to the store (45 mins away with the winter driving conditions). I asked a guy to help and i was directed to someone else. I believe his name was scott. Told him my situation. He said he cannot help because it was outside the 30 day from purchase. Adv to call because nothing he can do, he didnt even bother to look into my situation.
Jan 11 - i called, spoke to a lady, about 40 mins later i was transfered to a gentleman. All in all 53 mins later, online is the only way to go about resolving this. Even thought Junayed had already said he cannot do anything and go to the store.
I am so helpless and disappointment at the level of customer service. The effort i have to put in to getting an issue resolved.
Noone seem to know how to help me other than "online" when the "online" had asked me to go to the store, which then advised me to call, which then advised me back to go "online"
Can anyone help??????

We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
If the store that you bought it from can't/won't help then only iTunes Support can potentially do so. When you've been contacting online support you've been referring to your case numbers and what you've been told each time ?
And this is the link that you've been using : http://www.apple.com/support/itunes/contact/ , clicking on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

My ITUNES CARD NOT ACTIVATED how to solve

my itunes card is not activated plz help

Try taking back to the store that you bought it from and ask them to activate it properly. If you can't, or won't do so, then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

TS1292 itunes cards not activated at all.

Hi I have two itunes card that have not been activated.
1. $30.00 - purchased first week of may at Woolworths Westfield Bondi Junction
2. $50.00 - March at Coles Westfield Bondi Junction as a present.
I have had a lot of trouble with these to cards and would like these cards to be activated asap.
Kind Regards,
Dalia Saltoon
<Personal Information Edited by Host>

Have you redeemed them on your iTunes account?
P.S. - we are not Apple here - we are just users like you....
Also, don't post your personal information on a public forum....you don't want every Tom, Dick, and Harry calling you.
GB

TS1292 iTunes card not activated

Hey evryone I've just purchased a iTunes card from a post office and I know it says give a 24 hour wait time to activate but usaly it activates pretty soon its been about 16 hours and it just says your card code you enters has not been activated properly? But I have read that sometimes the shop keeper has not scanned it properly please help thanks

Are you able to take it back to the store that you bought it from and ask them to activate it properly ? If not then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) :http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

HT201195 Itunes card not activated.

We got some itunes cards for Xmas that we are trying to redeem but 1 is not activated.

You will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and if you have it possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

Why is my itunes card not activated properly

what to do if my itunes card isn't activated properly?

Hi tharealjaybellz,
Take a look at this Support article to see if you can resolve your issue:
http://support.apple.com/kb/HT6021?viewlocale=en_US
Cheers,
GB

I have bought an iTunes card today from Argos and when I tried to redeem the code it said to contact iTunes cards not activated

I have bought an iTunes card and when I tried to redeem it said no activated contact apple. What have I done wronge

what did itunes say when you contacted them?

HT201209 iTunes card not activated

I Tunes card is not active

Are you able to take the card back to the store that you bought it from and ask them to activate it properly ? If not then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

I updated my iphone 3gprs but now it cannot pick my sim card it shows SIM CARD NOT ACTIVATED or INSERTED.

I updated my iphone 3gprs but now it cannot pick my sim card it shows SIM CARD NOT ACTIVATED or INSERTED.What do I do??

i have tried putting sim of another connection butit shows
"Could Not Activate iPhone
Your iphone could not be activated because the activation server is temporarily unavailable.Try connecting your iphone to iTunes to activate it, or try again in a couple of minutes."
but i have tried to connect it to itunes but thre also it shows SIM CARD NOT ACTIVATED or INSERTED.

HT201209 Card not activated

iTunes says card not activated, how and where do I go to fix this?

To Contact iTunes Support...
Use this Link > Apple Support iTunes Store Contact

HT5262 itunes is not activating my phone... Thats annoying

itunes is not activating my phone... Thats annoying
I started updating software it took long but at the end of the night its done
but now in whole day i keep on trying to activte my iPhone
now it says contact customerservice or try 2 mins latter

See Here for Device Not Recognised
For Mac
http://support.apple.com/kb/ts1591
For PC
http://support.apple.com/kb/TS1538
But this is more likely your Issue:
DFU Mode / Unable to Update or Restore
http://support.apple.com/kb/HT1808

Please help itunes saying sim card not activated on this phone :(

i visted the apple store today my phone comes up with the screen saying plug into itunes when i tried that on my own laptop it wont find the phone just comes up saying sim not activated but when the guy plugged it into the stores laptop my phone worked and came back on as normal and he said just need to restore the settings so when i went on to my laptop it is coming up saying sim not acctivated again and with screen saying plug into itunes cant make phone call or texts so annoying any1 any ideas? guy did say could be the anti virus on the laptop stopping the proccess xx

yes i tried that aswell and comes up with no sim card detected on this phone!! my parents have taken it to try on another computer could be just my laptop that is the problem

My iTunes. Card not activated

Hi. I keep trying to activate my card and it keeps on saying it has not been activated properly and said to go to the website

Your question is unclear...
What card and which website...

ITunes App Store Gift card not activated properly

I have purchase more than $1000 (thousand) gift cards and redeemed them successfully, but my last 25$ (Can) App Store could not be redeemed. I used camera to scan the code, and then also tried manual to input correct code. But I get error message on iPhone App Store - " your card/code is not activated properly"!
I am not sure what it means. Any help is much appreciated. Contacted apple customer care, waiting for their reply.
Swarose.

When you buy a card the store has to activate it (they usually swipe it through the till) so that it can then be used - are you able to take it back to the store that you bought it from and ask them to activate it proplerly ?
If not then how did you contact Support ? I usually say to contact them via this page for gift cards : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes (and they may want images of the front and back of the card, and possibly its receipt)

ITunes Cards - Not Activated - WEBSITE HATES ME

Similar Messages

Maybe you are looking for