ITunes causes computer to shut down

Every time I open iTunes my computer shuts down within 60 seconds. Sometimes I can turn it right back on and there isn't much of a problem but often it won't turn back on for atleast 30 minutes. I'm pretty frustrated and I need someone's help.
Crista

It stops at about 70% and freezes there for 10 mins. or so and then my computer shuts down.
Are you getting any sort of blue screen when the PC shuts down? If so what text and alphanumeric codes is it showing? (eg 0x0000007E?)
If it is showing a specific file name too (for example, ati3duag.dll) let us know what that is called too. Precise spelling please.

Similar Messages

  • Updating or installing new iTunes causes computer to shut down

    I have tried several times to update my iTunes and get through to where it says it is validating install. It stops at about 70% and freezes there for 10 mins. or so and then my computer shuts down. I tried removing iTunes and QuickTime and downloading again but the same thing happened. All MS updates are installed.

    It stops at about 70% and freezes there for 10 mins. or so and then my computer shuts down.
    Are you getting any sort of blue screen when the PC shuts down? If so what text and alphanumeric codes is it showing? (eg 0x0000007E?)
    If it is showing a specific file name too (for example, ati3duag.dll) let us know what that is called too. Precise spelling please.

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    Message was edited by: pjr14
    Message was edited by: pjr14

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    Packard Bell NEC 00000000000000000000000
    iTunes 7.0.2.16
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    CD Driver DLL 2.0.6.1
    UpperFilters: GEARAspiWDM (2.0.6.1),
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    IDE\DiskMaxtor4R080L0_________________________RAMC1TU0, Bus Type ATA, Bus Address [0,0]
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    panic(cpu 0 caller 0xffffff80002c266d): Kernel trap at 0xffffff8000638e86, type 14=page fault, registers:
    CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x0000000000100000, CR4: 0x00000000000606e0
    RAX: 0x0000000000000000, RBX: 0xffffff80e98c39f0, RCX: 0x0000000000000001, RDX: 0xffffff801b755300
    RSP: 0xffffff800010bf40, RBP: 0xffffff800010bf40, RSI: 0x0000000000000000, RDI: 0x0000000000000000
    R8:  0x0000000000000000, R9:  0x0000000000000000, R10: 0xffffff7f807cf380, R11: 0x00000000e0000000
    R12: 0x0000000000000000, R13: 0x0000000000000001, R14: 0x000000000000009b, R15: 0xffffff7f82006ae5
    RFL: 0x0000000000010082, RIP: 0xffffff8000638e86, CS:  0x0000000000000008, SS:  0x0000000000000010
    CR2: 0x0000000000000000, Error code: 0x0000000000000000, Faulting CPU: 0x0
    Backtrace (CPU 0), Frame : Return Address
    0xffffff800010bc00 : 0xffffff8000220702
    0xffffff800010bc80 : 0xffffff80002c266d
    0xffffff800010be20 : 0xffffff80002d7a1d
    0xffffff800010be40 : 0xffffff8000638e86
    0xffffff800010bf40 : 0xffffff7f808813fe
    0xffffff800010bf50 : 0xffffff7f81fe0bca
    0xffffff800010bf60 : 0xffffff7f81febd86
    0xffffff800010bf80 : 0xffffff80002c279c
    0xffffff800010bfd0 : 0xffffff80002d7bd2
    0xffffff80e98c3b00 : 0xffffff7f81ff6b81
    0xffffff80e98c3b20 : 0xffffff7f808870b6
    0xffffff80e98c3b30 : 0xffffff7f8088372e
    0xffffff80e98c3b40 : 0xffffff7f808870b6
    0xffffff80e98c3b50 : 0xffffff7f8088372e
    0xffffff80e98c3b60 : 0xffffff7f808870b6
    0xffffff80e98c3b70 : 0xffffff7f8088372e
    0xffffff80e98c3b80 : 0xffffff7f808870b6
    0xffffff80e98c3b90 : 0xffffff7f8088372e
    0xffffff80e98c3ba0 : 0xffffff7f808870b6
    0xffffff80e98c3bb0 : 0xffffff7f8088372e
    0xffffff80e98c3bc0 : 0xffffff7f80888428
    0xffffff80e98c3be0 : 0xffffff7f808864bd
    0xffffff80e98c3c30 : 0xffffff800063955e
    0xffffff80e98c3c60 : 0xffffff8000639c56
    0xffffff80e98c3ca0 : 0xffffff7f80c34c77
    0xffffff80e98c3da0 : 0xffffff7f80c2eedc
    0xffffff80e98c3dd0 : 0xffffff800063a191
    0xffffff80e98c3e30 : 0xffffff7f80c2fabf
    0xffffff80e98c3e60 : 0xffffff80006267bd
    0xffffff80e98c3eb0 : 0xffffff8000626fee
    0xffffff80e98c3f30 : 0xffffff8000627369
    0xffffff80e98c3f70 : 0xffffff8000625f4f
    0xffffff80e98c3fb0 : 0xffffff8000820057
          Kernel Extensions in backtrace:
             com.apple.iokit.IOPCIFamily(2.6.8)[F63D4ABE-42DA-33EF-BADD-3415B0CB0179]@0xffff ff7f80880000->0xffffff7f8089dfff
             com.apple.driver.AppleACPIPlatform(1.4)[069BEDC3-E9FD-3542-93DC-92EE569AC0A6]@0 xffffff7f81fdf000->0xffffff7f82036fff
                dependency: com.apple.iokit.IOACPIFamily(1.4)[8B3C2276-CD6A-355B-A5F7-A09E4499594B]@0xfffff f7f807cd000
                dependency: com.apple.iokit.IOPCIFamily(2.6.8)[F63D4ABE-42DA-33EF-BADD-3415B0CB0179]@0xffff ff7f80880000
             com.apple.iokit.AppleBCM5701Ethernet(3.0.8b2)[B1CE5658-0630-3161-B610-74A245220 D6E]@0xffffff7f80c2e000->0xffffff7f80c63fff
                dependency: com.apple.iokit.IOACPIFamily(1.4)[8B3C2276-CD6A-355B-A5F7-A09E4499594B]@0xfffff f7f807cd000
                dependency: com.apple.iokit.IOPCIFamily(2.6.8)[F63D4ABE-42DA-33EF-BADD-3415B0CB0179]@0xffff ff7f80880000
                dependency: com.apple.iokit.IOEthernetAVBController(1.0.0d5)[D3797B37-D4C8-37E1-B816-8C2DFC 05CFE0]@0xffffff7f80c29000
                dependency: com.apple.iokit.IONetworkingFamily(2.0)[025587B0-DC55-3E39-A129-51843993A0AB]@0 xffffff7f8096e000
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    11D50d
    Kernel version:
    Darwin Kernel Version 11.3.0: Thu Jan 12 18:47:41 PST 2012; root:xnu-1699.24.23~1/RELEASE_X86_64
    System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
    System uptime in nanoseconds: 245503134443
    last loaded kext at 77374133711: com.apple.driver.AppleUSBDisplays    317 (addr 0xffffff7f819fc000, size 20480)
    last unloaded kext at 186813162348: com.apple.driver.AppleUSBUHCI    4.4.5 (addr 0xffffff7f80a8e000, size 65536)
    loaded kexts:
    com.apple.driver.AppleUSBOHCI    4.4.5
    com.apple.driver.AppleIntelProfile    85.2
    com.apple.driver.AppleBluetoothMultitouch    66.6
    com.apple.driver.AppleHWSensor    1.9.4d0
    com.apple.filesystems.autofs    3.0
    com.apple.driver.AppleMikeyHIDDriver    122
    com.apple.driver.AudioAUUC    1.59
    com.apple.driver.AppleMikeyDriver    2.1.7f9
    com.apple.driver.AppleHDA    2.1.7f9
    com.apple.driver.AGPM    100.12.42
    com.apple.kext.ATIFramebuffer    7.1.8
    com.apple.driver.AppleUpstreamUserClient    3.5.9
    com.apple.driver.AppleMCCSControl    1.0.26
    com.apple.driver.SMCMotionSensor    3.0.1d2
    com.apple.iokit.IOUserEthernet    1.0.0d1
    com.apple.driver.AppleSMCLMU    2.0.1d2
    com.apple.Dont_Steal_Mac_OS_X    7.0.0
    com.apple.driver.AudioIPCDriver    1.2.2
    com.apple.ATIRadeonX3000    7.1.8
    com.apple.driver.ACPI_SMC_PlatformPlugin    4.7.5d4
    com.apple.driver.AppleMuxControl    3.0.16
    com.apple.driver.AppleLPC    1.5.3
    com.apple.driver.AppleIntelHD3000Graphics    7.1.8
    com.apple.driver.AppleUSBTCButtons    225.2
    com.apple.driver.AppleUSBTCKeyboard    225.2
    com.apple.driver.AppleIRController    312
    com.apple.iokit.SCSITaskUserClient    3.0.3
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
    com.apple.BootCache    33
    com.apple.iokit.IOAHCIBlockStorage    2.0.1
    com.apple.driver.AirPort.Brcm4331    513.20.19
    com.apple.driver.AppleUSBHub    4.5.0
    com.apple.driver.AppleFWOHCI    4.8.9
    com.apple.driver.AppleSDXC    1.1.4
    com.apple.iokit.AppleBCM5701Ethernet    3.0.8b2
    com.apple.driver.AppleEFINVRAM    1.5.0
    com.apple.driver.AppleAHCIPort    2.2.0
    com.apple.driver.AppleSmartBatteryManager    161.0.0
    com.apple.driver.AppleUSBEHCI    4.5.8
    com.apple.driver.AppleACPIButtons    1.4
    com.apple.driver.AppleRTC    1.4
    com.apple.driver.AppleHPET    1.6
    com.apple.driver.AppleSMBIOS    1.7
    com.apple.driver.AppleACPIEC    1.4
    com.apple.driver.AppleAPIC    1.5
    com.apple.driver.AppleIntelCPUPowerManagementClient    167.3.0
    com.apple.nke.applicationfirewall    3.2.30
    com.apple.security.quarantine    1.1
    com.apple.driver.AppleIntelCPUPowerManagement    167.3.0
    com.apple.driver.AppleThunderboltPCIUpAdapter    1.2.1
    com.apple.driver.AppleProfileTimestampAction    85.2
    com.apple.driver.AppleProfileThreadInfoAction    85.2
    com.apple.driver.AppleProfileRegisterStateAction    85.2
    com.apple.driver.AppleProfileReadCounterAction    85.2
    com.apple.driver.AppleProfileKEventAction    85.2
    com.apple.driver.AppleProfileCallstackAction    85.2
    com.apple.iokit.AppleProfileFamily    85.2
    com.apple.driver.AppleBluetoothHIDKeyboard    152.3
    com.apple.driver.AppleHIDKeyboard    152.3
    com.apple.driver.AppleMultitouchDriver    220.62.1
    com.apple.driver.IOBluetoothHIDDriver    4.0.3f12
    com.apple.kext.triggers    1.0
    com.apple.driver.AppleAVBAudio    1.0.0d11
    com.apple.driver.DspFuncLib    2.1.7f9
    com.apple.driver.AppleSMBusController    1.0.10d0
    com.apple.iokit.IOSurface    80.0
    com.apple.iokit.IOBluetoothSerialManager    4.0.3f12
    com.apple.iokit.IOSerialFamily    10.0.5
    com.apple.iokit.IOFireWireIP    2.2.4
    com.apple.iokit.IOAVBFamily    1.0.0d22
    com.apple.iokit.IOAudioFamily    1.8.6fc6
    com.apple.kext.OSvKernDSPLib    1.3
    com.apple.driver.AppleHDAController    2.1.7f9
    com.apple.iokit.IOHDAFamily    2.1.7f9
    com.apple.driver.ApplePolicyControl    3.0.16
    com.apple.driver.AppleSMC    3.1.1d8
    com.apple.driver.IOPlatformPluginFamily    4.7.5d4
    com.apple.driver.AppleGraphicsControl    3.0.16
    com.apple.driver.AppleSMBusPCI    1.0.10d0
    com.apple.driver.AppleBacklightExpert    1.0.3
    com.apple.driver.AppleThunderboltDPOutAdapter    1.5.9
    com.apple.kext.ATI6000Controller    7.1.8
    com.apple.kext.ATISupport    7.1.8
    com.apple.iokit.IONDRVSupport    2.3.2
    com.apple.driver.AppleIntelSNBGraphicsFB    7.1.8
    com.apple.iokit.IOGraphicsFamily    2.3.2
    com.apple.driver.BroadcomUSBBluetoothHCIController    4.0.3f12
    com.apple.driver.AppleUSBBluetoothHCIController    4.0.3f12
    com.apple.iokit.IOBluetoothFamily    4.0.3f12
    com.apple.driver.AppleThunderboltDPInAdapter    1.5.9
    com.apple.driver.AppleThunderboltDPAdapterFamily    1.5.9
    com.apple.driver.AppleThunderboltPCIDownAdapter    1.2.1
    com.apple.driver.AppleUSBMultitouch    227.1
    com.apple.iokit.IOUSBHIDDriver    4.4.5
    com.apple.driver.AppleUSBMergeNub    4.5.3
    com.apple.driver.AppleUSBComposite    4.5.8
    com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.0.3
    com.apple.iokit.IOBDStorageFamily    1.6
    com.apple.iokit.IODVDStorageFamily    1.7
    com.apple.iokit.IOCDStorageFamily    1.7
    com.apple.driver.XsanFilter    403
    com.apple.iokit.IOAHCISerialATAPI    2.0.1
    com.apple.iokit.IOSCSIArchitectureModelFamily    3.0.3
    com.apple.driver.AppleThunderboltNHI    1.3.2
    com.apple.iokit.IOThunderboltFamily    1.7.4
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    com.apple.iokit.IOUSBUserClient    4.5.8
    com.apple.iokit.IOFireWireFamily    4.4.5
    com.apple.iokit.IOEthernetAVBController    1.0.0d5
    com.apple.iokit.IONetworkingFamily    2.0
    com.apple.iokit.IOAHCIFamily    2.0.7
    com.apple.iokit.IOUSBFamily    4.5.8
    com.apple.driver.AppleEFIRuntime    1.5.0
    com.apple.iokit.IOHIDFamily    1.7.1
    com.apple.iokit.IOSMBusFamily    1.1
    com.apple.security.sandbox    177.3
    com.apple.kext.AppleMatch    1.0.0d1
    com.apple.security.TMSafetyNet    7
    com.apple.driver.DiskImages    331.3
    com.apple.iokit.IOStorageFamily    1.7
    com.apple.driver.AppleKeyStore    28.18
    com.apple.driver.AppleACPIPlatform    1.4
    com.apple.iokit.IOPCIFamily    2.6.8
    com.apple.iokit.IOACPIFamily    1.4

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    panic(cpu 2 caller 0xffffff8005ab7e75): Kernel trap at 0xffffff8005a43ca1, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0xffffff801b98ed88, CR3: 0x0000000007d01000, CR4: 0x00000000001606e0
    RAX: 0x0000000000000000, RBX: 0x0000000000000000, RCX: 0x0000000009000000, RDX: 0xffffff80171cf7c0
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    R8:  0x0000000000000000, R9:  0x0000000000000132, R10: 0xffffff80f61dbe90, R11: 0x000000000feaa000
    R12: 0xffffff801b98ed80, R13: 0xffffff80171cf7b0, R14: 0xffffff80f61db398, R15: 0xffffff80060e0ad0
    RFL: 0x0000000000010282, RIP: 0xffffff8005a43ca1, CS:  0x0000000000000008, SS:  0x0000000000000000
    Fault CR2: 0xffffff801b98ed88, Error code: 0x0000000000000000, Fault CPU: 0x2
    Backtrace (CPU 2), Frame : Return Address
    0xffffff80f61daf60 : 0xffffff8005a1d626
    0xffffff80f61dafd0 : 0xffffff8005ab7e75
    0xffffff80f61db1a0 : 0xffffff8005acd3bd
    0xffffff80f61db1c0 : 0xffffff8005a43ca1
    0xffffff80f61db2f0 : 0xffffff8005a435d2
    0xffffff80f61db3d0 : 0xffffff8005a245ed
    0xffffff80f61db400 : 0xffffff8005def11a
    0xffffff80f61db420 : 0xffffff8005def2d2
    0xffffff80f61db450 : 0xffffff8005e50530
    0xffffff80f61db470 : 0xffffff8005e501d1
    0xffffff80f61db500 : 0xffffff8005e4fd3c
    0xffffff80f61db560 : 0xffffff7f860161be
    0xffffff80f61db600 : 0xffffff8005b1f855
    0xffffff80f61db660 : 0xffffff8005adabe1
    0xffffff80f61db750 : 0xffffff8005b1292e
    0xffffff80f61db780 : 0xffffff8005ae16cf
    0xffffff80f61db8c0 : 0xffffff8005ae0d6a
    0xffffff80f61db920 : 0xffffff8005ae0c05
    0xffffff80f61db950 : 0xffffff8005cfe410
    0xffffff80f61db9f0 : 0xffffff8005b12549
    0xffffff80f61dba50 : 0xffffff8005dbe4ec
    0xffffff80f61dbad0 : 0xffffff8005a0508b
    0xffffff80f61dbef0 : 0xffffff8005a06b9f
    0xffffff80f61dbf60 : 0xffffff8005a85b38
    0xffffff80f61dbfb0 : 0xffffff8005ab2957
          Kernel Extensions in backtrace:
             com.apple.iokit.IOStorageFamily(1.8)[A3CC4E44-8E10-3D9A-BA8E-95743E79D125]@0xff ffff7f8600a000->0xffffff7f8602efff
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    12C3006
    Kernel version:
    Darwin Kernel Version 12.2.1: Thu Oct 18 16:32:48 PDT 2012; root:xnu-2050.20.9~2/RELEASE_X86_64
    Kernel UUID: 0AFA55FD-872F-3BBE-8630-214EB586A16D
    Kernel slide:     0x0000000005800000
    Kernel text base: 0xffffff8005a00000
    System model name: MacBookAir5,2 (Mac-2E6FAB96566FE58C)
    System uptime in nanoseconds: 33825093742539
    last loaded kext at 30812273362661: com.trusteer.driver.gakl_driver_2    1 (addr 0xffffff7f8766b000, size 28672)
    last unloaded kext at 15361113093292: com.apple.driver.AppleUSBCDC    4.1.22 (addr 0xffffff7f8765d000, size 12288)
    loaded kexts:
    com.trusteer.driver.gakl_driver_2    1
    net.telestream.driver.TelestreamAudio    1.1.0
    com.apple.filesystems.smbfs    1.8
    com.apple.filesystems.autofs    3.0
    com.apple.iokit.IOBluetoothSerialManager    4.1.2f9
    com.apple.driver.X86PlatformShim    1.0.0
    com.apple.driver.AGPM    100.12.81
    com.apple.driver.ApplePlatformEnabler    2.0.6d1
    com.apple.driver.AppleMikeyHIDDriver    122
    com.apple.driver.AppleHDA    2.3.5fc10
    com.apple.driver.AppleSMCPDRC    1.0.0
    com.apple.driver.AppleLPC    1.6.0
    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport    4.1.2f9
    com.apple.driver.AudioAUUC    1.60
    com.apple.driver.AppleMikeyDriver    2.3.5fc10
    com.apple.iokit.IOUserEthernet    1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X    7.0.0
    com.apple.driver.ApplePolicyControl    3.2.13
    com.apple.driver.AppleSMCLMU    2.0.3d0
    com.apple.driver.AppleUpstreamUserClient    3.5.10
    com.apple.driver.AppleBacklight    170.2.5
    com.apple.driver.AppleMCCSControl    1.1.11
    com.apple.driver.AppleIntelHD4000Graphics    8.0.6
    com.apple.driver.AppleIntelFramebufferCapri    8.0.6
    com.apple.driver.AppleUSBTCButtons    237.1
    com.apple.driver.AppleUSBCardReader    3.1.7
    com.apple.driver.AppleUSBTCKeyboard    237.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
    com.apple.BootCache    34
    com.apple.driver.XsanFilter    404
    com.apple.iokit.IOAHCIBlockStorage    2.3.1
    com.apple.driver.AppleUSBHub    5.5.0
    com.apple.driver.AirPort.Brcm4331    612.20.14
    com.apple.driver.AppleUSBXHCI    1.5.1
    com.apple.driver.AppleAHCIPort    2.5.1
    com.apple.driver.AppleUSBEHCI    5.5.0
    com.apple.driver.AppleEFINVRAM    1.7
    com.apple.driver.AppleSmartBatteryManager    161.0.0
    com.apple.driver.AppleRTC    1.5
    com.apple.driver.AppleACPIButtons    1.7
    com.apple.driver.AppleHPET    1.8
    com.apple.driver.AppleSMBIOS    1.9
    com.apple.driver.AppleACPIEC    1.7
    com.apple.driver.AppleAPIC    1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient    196.0.0
    com.apple.nke.applicationfirewall    4.0.39
    com.apple.security.quarantine    2
    com.apple.driver.AppleIntelCPUPowerManagement    196.0.0
    com.apple.kext.triggers    1.0
    com.apple.iokit.IOSerialFamily    10.0.6
    com.apple.driver.DspFuncLib    2.3.5fc10
    com.apple.driver.X86PlatformPlugin    1.0.0
    com.apple.driver.IOPlatformPluginFamily    5.3.0d47
    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport    4.1.2f9
    com.apple.iokit.IOAudioFamily    1.8.9fc11
    com.apple.kext.OSvKernDSPLib    1.6
    com.apple.iokit.IOSurface    86.0.3
    com.apple.iokit.IOBluetoothFamily    4.1.2f9
    com.apple.driver.AppleGraphicsControl    3.2.13
    com.apple.driver.AppleSMC    3.1.4d2
    com.apple.driver.AppleHDAController    2.3.5fc10
    com.apple.iokit.IOHDAFamily    2.3.5fc10
    com.apple.driver.AppleSMBusPCI    1.0.11d0
    com.apple.driver.AppleBacklightExpert    1.0.4
    com.apple.driver.AppleSMBusController    1.0.11d0
    com.apple.iokit.IONDRVSupport    2.3.6
    com.apple.iokit.IOGraphicsFamily    2.3.6
    com.apple.iokit.IOSCSIBlockCommandsDevice    3.5.5
    com.apple.iokit.IOUSBMassStorageClass    3.5.1
    com.apple.iokit.IOSCSIArchitectureModelFamily    3.5.5
    com.apple.driver.AppleUSBMultitouch    237.3
    com.apple.iokit.IOUSBHIDDriver    5.2.5
    com.apple.driver.AppleThunderboltDPInAdapter    1.8.9
    com.apple.driver.AppleThunderboltDPAdapterFamily    1.8.9
    com.apple.driver.AppleThunderboltPCIDownAdapter    1.2.6
    com.apple.driver.AppleUSBMergeNub    5.5.0
    com.apple.driver.AppleUSBComposite    5.2.5
    com.apple.driver.AppleThunderboltNHI    1.6.3
    com.apple.iokit.IOThunderboltFamily    2.1.8
    com.apple.iokit.IOUSBUserClient    5.5.0
    com.apple.iokit.IO80211Family    510.4
    com.apple.iokit.IONetworkingFamily    3.0
    com.apple.iokit.IOAHCIFamily    2.3.1
    com.apple.iokit.IOUSBFamily    5.5.0
    com.apple.driver.AppleEFIRuntime    1.7
    com.apple.iokit.IOHIDFamily    1.8.1
    com.apple.iokit.IOSMBusFamily    1.1
    com.apple.security.sandbox    220
    com.apple.kext.AppleMatch    1.0.0d1
    com.apple.security.TMSafetyNet    7
    com.apple.driver.DiskImages    344
    com.apple.iokit.IOStorageFamily    1.8
    com.apple.driver.AppleKeyStore    28.21
    com.apple.driver.AppleACPIPlatform    1.7
    com.apple.iokit.IOPCIFamily    2.7.3
    com.apple.iokit.IOACPIFamily    1.4
    com.apple.kec.corecrypto    1.0

    Any or all of the following third-party system modifications may be contributing to your problem:
    Rapport
    Telestream audio driver
    If the panic is recurrent, I suggest you uninstall them, one at a time, according to the developers' instructions, to see whether you can identify which one is at fault. A conflict between modifications may be involved. Reboot and test after each uninstallation.
    Uninstalling Rapport
    Back up all data before making any changes.

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