ITunes causing problems with Windows XP pro

I recently installed iTunes on my laptop. It has XP pro. itunes worked well, I even purchased music and successfully downloaded it onto my iPod. But since installing iTunes, my computer has been acting strangely. At times, it won't shut down, or won't close programs that are open. I finally removed all iTunes files and uninstalled iTunes and Quicktime. Now my computer works again fine. I have good spyware programs (I think) and antivirus and firewall by Norton. Any suggestions on what is wrong....why did iTunes seem to mess up my computer?

hiya!
just doing a bit of preliminary checking on a couple of things.
But since installing iTunes, my computer has been acting strangely. At times, it won't shut down,
hmmmmm. were you getting some strange end program dialog boxes showing up during the slow shutdowns? in particular were you getting a "ccApp.exe" end program dialog box?
by any chance, is that Norton Internet Security 2005 that you have installed on that PC?
love, b

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Hi
Welcome To Lenovo Community
We are really sorry to hear about the issue you are facing,
Usually, a computer can appear to hang (stop responding) in the situations of insufficient system resources, high CPU usage, high disk usage, deadlock in kernel mode or key system processes, or hardware problem.
You can check if this hang issue usually hangs when high load, that may points to a resource issue, enable perfmon log to located which process caused that.
Regarding to the deadloack issue, based on my experience, most of these issues caused by the outdated driver, refer to the following action plans:
==========
1. upgrade all the hardware driver, firmware, BIOS.
2. upgrade the AV software.
3. Run disk check, if there is build-in hardware health Diagnostics Utility, also run it.
http://social.technet.microsoft.com/Forums/en-US/w8itprogeneral/thread/b735884b-5afb-4405-ae90-64c29...
Do give this a try and let us know
Hope This Helps
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WW Social Media
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ITunes causing problems with Windows XP pro

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