Itunes ceases operation within the first 60secs with an Problem Event Name BEX

Evening all, its evening here in Oz,
my itunes continues to freeze in the first 60 seconds of the prgm starting.
The Problem Event Nave is BEX
Problem signature:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 11.2.0.115
Application Timestamp: 53755cb7
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 00000008
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 3081
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:

See Troubleshooting issues with iTunes for Windows updates. Try the steps in the second box to repair your iTunes installation. Your library should be unaffected by these steps but there is backup advice elsewhere in the user tip.
tt2

Similar Messages

  • My itunes will not work and this is the error message. Problem signature:   Problem Event Name:     BEX   Application Name:     iTunes.exe   Application Version:     11.0.1.12   Application Timestamp:     50c8fc7e   Fault Module Name:     QuickTime.qts_un

    Problem signature:
      Problem Event Name:          BEX
      Application Name:          iTunes.exe
      Application Version:          11.0.1.12
      Application Timestamp:          50c8fc7e
      Fault Module Name:          QuickTime.qts_unloaded
      Fault Module Version:          0.0.0.0
      Fault Module Timestamp:          4ea5d609
      Exception Offset:          653f1040
      Exception Code:          c0000005
      Exception Data:          00000008
      OS Version:          6.1.7601.2.1.0.768.3
      Locale ID:          1033
      Additional Information 1:          0a9e
      Additional Information 2:          0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:          0a9e
      Additional Information 4:          0a9e372d3b4ad19135b953a78882e789

    I am encountering the same thing as I am trying to restore my iPhone. How to fix this? I tried repairing iTunes. Still having the issue.

  • Itunes not workin and the problem displays - m signature:   Problem Event Name:     BEX   Application Name:     iTunes.exe   Application Version:     10.5.3.3   Application Timestamp:     4f14cc3d   Fault Module Name:     QuickTime.qts_unloaded   Fault Mo

    i tunes not working and the problem its displaying is
      m signature:
      Problem Event Name:    BEX
      Application Name:    iTunes.exe
      Application Version:    10.5.3.3
      Application Timestamp:    4f14cc3d
      Fault Module Name:    QuickTime.qts_unloaded
      Fault Module Version:    0.0.0.0
      Fault Module Timestamp:    4cf45322
      Exception Offset:    706e1040
      Exception Code:    c0000005
      Exception Data:    00000008
      OS Version:    6.1.7601.2.1.0.256.1
      Locale ID:    1033
      Additional Information 1:    0a9e
      Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:    0a9e
      Additional Information 4:    0a9e372d3b4ad19135b953a78882e789
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt
      please help.

    im having this problem to ive uninstalled and installed but this still comes up!!
    Problem signature:
      Problem Event Name:    BEX
      Application Name:    iTunes.exe
      Application Version:    10.7.0.21
      Application Timestamp:    504d85d9
      Fault Module Name:    StackHash_0a9e
      Fault Module Version:    0.0.0.0
      Fault Module Timestamp:    00000000
      Exception Offset:    00000000
      Exception Code:    c0000005
      Exception Data:    00000008
      OS Version:    6.1.7601.2.1.0.768.3
      Locale ID:    5129
      Additional Information 1:    0a9e
      Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:    0a9e
      Additional Information 4:    0a9e372d3b4ad19135b953a78882e789

  • My itunes wount open when i try to open it this message comes up Problem signature:   Problem Event Name:     BEX   Application Name:     iTunes.exe   Application Version:     10.6.3.25   Application Timestamp:     4fd16377   Fault Module Name:     CRYPTU

    when i try to open my Itunes this Message comes up
    Problem signature:
      Problem Event Name:    BEX
      Application Name:    iTunes.exe
      Application Version:    10.6.3.25
      Application Timestamp:    4fd16377
      Fault Module Name:    CRYPTUI.dll_unloaded
      Fault Module Version:    0.0.0.0
      Fault Module Timestamp:    4ce7b847
      Exception Offset:    68221040
      Exception Code:    c0000005
      Exception Data:    00000008
      OS Version:    6.1.7601.2.1.0.768.3
      Locale ID:    5129
      Additional Information 1:    0a9e
      Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:    0a9e
      Additional Information 4:    0a9e372d3b4ad19135b953a78882e789
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt

    Taken at face value, you're having trouble with a Windows operating system file there.
    Perhaps try an sfc /scannow. For instructions, see the following Microsoft document:
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  • ITunes stops working moments after selecting . Microsoft offers to find solution but no response?Problem Event Name:     BEX   Application Name:     iTunes.exe   Application Version:     11.2.2.3   Application Timestamp:     5383f31a   Fault Module Name: 

    Microsoft report gives details of problem:
    Problem Event Name:
    BEX
      Application Name:
    iTunes.exe
      Application Version:
    11.2.2.3
      Application Timestamp:
    5383f31a
      Fault Module Name:
    StackHash_0a9e
      Fault Module Version:
    0.0.0.0
      Fault Module Timestamp:
    00000000
      Exception Offset:
    00000008
      Exception Code:
    c0000005
      Exception Data:
    00000008
      OS Version:
    6.1.7601.2.1.0.768.3
      Locale ID:
    2057
      Additional Information 1:
    0a9e
      Additional Information 2:
    0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:
    0a9e
      Additional Information 4:
    0a9e372d3b4ad19135b953a78882e789
    I have tried reloading the iTunes player but same thing happens after selecting it.

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
    tt2

  • Problem signature:   Problem Event Name:     BEX   Application Name:     iTunes.exe   Application Version:     11.0.1.12   Application Timestamp:     50c8fc7e   Fault Module Name:     StackHash_0a9e   Fault Module Version:     0.0.0.0   Fault Module Times

    ITunes app crashed after startup with following errors.
    Problem signature:
      Problem Event Name:                        BEX
      Application Name:                             iTunes.exe
      Application Version:                           11.0.1.12
      Application Timestamp:                     50c8fc7e
      Fault Module Name:                          StackHash_0a9e
      Fault Module Version:                        0.0.0.0
      Fault Module Timestamp:                  00000000
      Exception Offset:                                00000000
      Exception Code:                                  c0000005
      Exception Data:                                   00000008
      OS Version:                                          6.1.7601.2.1.0.256.4
      Locale ID:                                             1033
      Additional Information 1:                  0a9e
      Additional Information 2:                  0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:                  0a9e
      Additional Information 4:                  0a9e372d3b4ad19135b953a78882e789
    Any ideas, tried reinstalling ITunes, no change.

    I am encountering the same thing as I am trying to restore my iPhone. How to fix this? I tried repairing iTunes. Still having the issue.

  • My itunes wont work. I keep getting this Problem signature:   Problem Event Name:     BEX   Application Name:     iTunes.exe   Application Version:     10.7.0.21   Application Timestamp:     504d85d9   Fault Module Name:     QuickTime.qts_unloaded   Fault

    My itunes usnt working. I keep getting this message.
    Problem signature:
      Problem Event Name:          BEX
      Application Name:          iTunes.exe
      Application Version:          10.7.0.21
      Application Timestamp:          504d85d9
      Fault Module Name:          QuickTime.qts_unloaded
      Fault Module Version:          0.0.0.0
      Fault Module Timestamp:          4f8f8a5b
      Exception Offset:          70be1040
      Exception Code:          c0000005
      Exception Data:          00000008
      OS Version:          6.0.6002.2.2.0.768.3
      Locale ID:          1033
      Additional Information 1:          b9b5
      Additional Information 2:          063aa4ebde4a7a45f8c482e6ed282861
      Additional Information 3:          b251
      Additional Information 4:          0639314542445d4694fa87cff3be7aa4

    Fault Module Name:          QuickTime.qts_unloaded
      Fault Module Version:          0.0.0.0
    Try updating your QuickTime player to the most recent version.

  • Problem signature:   Problem Event Name:     BEX   Application Name:     iTunes.exe   Application Version:     10.3.1.55   Application Timestamp:     4deec351   Fault Module Name:     MSVCR80.dll_unloaded   Fault Module Version:     0.0.0.0   Fault Module

    Installed itunes for 64 bit windows 7 as instructed.
    Installation successful, but upon opening itunes, I get this message:
    Problem signature:
      Problem Event Name:    BEX
      Application Name:    iTunes.exe
      Application Version:    10.3.1.55
      Application Timestamp:    4deec351
      Fault Module Name:    MSVCR80.dll_unloaded
      Fault Module Version:    0.0.0.0
      Fault Module Timestamp:    4dcddbf3
      Exception Offset:    72c129e1
      Exception Code:    c0000005
      Exception Data:    00000008
      OS Version:    6.1.7600.2.0.0.768.3
      Locale ID:    1033
      Additional Information 1:    0a9e
      Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:    0a9e
      Additional Information 4:    0a9e372d3b4ad19135b953a78882e789
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt
    I've uninstalled and installed 3 times and get the same problem.
    Please advise!

    I am encountering the same thing as I am trying to restore my iPhone. How to fix this? I tried repairing iTunes. Still having the issue.

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