Itunes charged me for a whole album but didnt give me 3 of the songs

Hey so i preordered an album on itunes a couple days ago and it just came out today. itunes charged me the whole $9.99 for it, but left out 3 of the 10 songs. when i look at the album in the itunes store, those 3 songs have the price listed next to them. does anyone know how to fix this..? thanks

Hi haileyj13,
If you are having an issue with not getting some of the songs in an album you purchased from the iTunes Store you should report it using the steps in this article -
Report an problem with an item you bought from the iTunes Store, App Store, Mac App Store, or iBooks Store - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L 

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