ITunes Charged me for two movies I only bought one
iTunes Charged me for two movies I only bought one
Contact iTunes STORE-- they will look into it and correct problems.
Similar Messages
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Two iTunes set up for two different iPods both with one library......
Okay I have had an iPod mini for about two years I already have my library set up yada yada yada...
Today my brother got an iPod Nano. I went through the setup process because I thought that you needed to have two seperate libraries if you had two seperate iPods, but after it had setup I realized that both of the iTunes accounts had my library on each....
What do I do? Can he upload my music onto his Nano or yeah I am not sure...Thanks for all of your help.the music in a single library can be downloaded to two different ipods. (mauve and attractive beast both connect to the same library.)
for a bit more information on the various different options, these resources might be helpful:
Natalie Beresford: multiple iPod/iTunes installations
How to use multiple iPods with one computer
iTunes: How to share music between different accounts on a single computer -
I purchased the movie "Black Nativity" at midnight and selected to download later; it shows that the movie has been charged in my account for billing, however; I when I go to download the movie, it ask for it to be purchased versus download. I would like to know if I will be charged again for the movie upon selecting purchase movie? I would like some direction as for how to download the movie that I already purchased.
Clicking on its purchase price again may result in you being charged again. Does the Store > Check For Available Downloads menu option download it
Or does it show under the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage for downloading -
HT1657 Been charged twice for same movie
What do you do wheb youve been charged twice for same movie.
You can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Itunes closed when the two movies I purchased were being downloaded. When I reopened Itunes, my money remained the same after I purchased them, but the movies were gone. How do I get them back without having to rebuy them?
If they did not download, then clikc Store>Check for Available Downloads
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Got charged improperly for a movie download
Tried to download a movie for a plane trip. My wife tried first on her iPad and found she did not have enough memory. Then I tried on my iPhone 6 plus and although it said it was downloaded it didn't play on the plane. We got charged twice for a movie we could not watch. Tried to find support to get credit but can't find anything. What now?
Are you and your wife using the same iTunes account on your iPad and iPhone, and if you are how did you try to download the film ? If you are using the same account and you used the Purchased tab in the iTunes store app on your phone (assuming that you are in a country where films can be redownloaded) then you shouldn't have been charged again - you can use the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Hello there - I am sharing an iPhoto library across two accounts on the same computer - it works fine EXCEPT for Quicktime movies - they play on one account and claim I don't have the rights on the other - all permissions are on and ok?
It should be in the Users/ Shared folder.
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Note the option to check and repair Library Permissions
Regards
TD -
i got charged twice for a movie (Safe House). Can i get a refund for that? we were not able to finish the movie last night, and now we're trying to watch it again. We have an hour left, however the apple tv is still loading the movie again for 2 hrs & 46 mins.
Welcome to the Apple Community.
Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History. -
I had an itunes redemption code for a movie and got the following message, "code redemption temporarily unavailable. try again later." How do I get my movie?
Hi r.viel,
I'm sorry to hear you are having issues with your redemption code.
The following article should help you with this:
iTunes Store: Invalid, inactive, or illegible codes
If you're still unable to redeem your code after verifying the characters in the code, you'll need to contact iTunes Store Support for help. You'll need to provide a digital image of the front and back of the gift card as well as the sales receipt for the purchase of the gift card.
Contacting iTunes Store Support
Go to the iTunes support page and select your iTunes country.
From the iTunes support page, choose Contact Support on the lower-left side of the page.
Follow the instructions to get iTunes Store support assistance.
I hope this information helps ....
Have a great day!
- Judy -
Apple iTunes charged me for somthing I never got. What is the quickest way to get my money back?
Click here and ask the iTunes Store staff for a refund. If a credit card got charged, you can also contact your bank and dispute it.
(122420) -
Can I know why iTunes charged me for free apps?
Can I know why iTunes charged me for free apps?
How much is the 'charge' ? You aren't charged for downloading free apps (though some then allow you to make in-app purchases in them).
Did you add or change your credit card details on your iTunes account ? If you did then each time that you do so a small temporary store holding charge ($1 or approximate local equivalent) may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702 -
I am missing the iTunes Store Tabs for Music, Movies, and TV Shows. How do I add them?
I am missing the iTunes Store Tabs for Music, Movies, and TV shows. How do I add them?
It is very strange especially not having the Music Tab. I desperately want to download music...
Please help, anyone please, thank you.To begin with, I would like to try to explain Apple's confusing nomenclature in regard to iCloud.
Apple have called the whole cloud thing iCloud, there are a number of features under the iCloud umbrella, some of which require their own login. iTunes is one of these, another is what Apple have unfortunately also called iCloud too.
You can use the same Apple ID (account) to login to both iCloud and iTunes, but you don't need to and often users will login to each service using a different ID.
The part that you need to remember is that the services available when you log into iCloud are completely different and unrelated to those when you log in to iTunes. Your iCloud login enables mail, contacts, calendars, find my phone, Back to My Mac, Documents & Data sharing and photostream, it does not affect any of your iTunes services.
To avoid confusion when discussing your problem, when I mention iCloud, I am referring to the services under the iCloud login, Whereas I will refer to the whole cloud thing as The Cloud.
To go back to your question; you cannot merge accounts, but perhaps using one account for iCloud and the other for iTunes will resolve the majority of the reasons you needed to merge to begin with. -
I have been charged by iTunes through my credit card but I didn't buy any application, how can i know iTunes charge me for?
You can check the purchase history on your account via the Store > View Account menu option on your computer's iTunes, though I'm not sure if that shows auto-renewing subscriptions. Have you added or changed your credit card details on your account (when you do then a small temporary store holding charge may be applied to check that the details are correct and valid, which should disappear within a few days) ? If you haven't changed your card details or can't find or don't recognise what the charge is for then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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hey i just pulled my old ipod out of my attic and it doesnt seem to turn on i charged it for two days but nothing happened does anyone know the problem?
Given that it probably hasn't been used in years, it's likely that the battery is shot and in need of replacement. However, the damage may be more than that, since it won't even power on, so it's hard to say for sure.
B-rock -
HELP! Adobe charges me for two memberships... Adobe CC
Hey everyone!
How can it be, that Adobe charges me for two memberships on the same account? Can anyone help me fix that, and get me my money back, from the 2nd membership? They have already charged me for two months..Hi Jimmy
It appears that you've placed 2 orders so I'll arrange for one to be cancelled and refund the associated charges.
Kind regards
Bev
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