ITunes charged my account but I didn't buy anything!

I have an episode of Family Guy downloaded on my computer, and I haven't watched it in a while (maybe two or three months) and I watched it the other day, then I noticed my account was charged $1.99 even though I haven't bought any new music or videos or anything since February! Was I charged for watching something I already paid for? What's the deal?! Was I charged for something different?
Also, I noticed when I went into my settings that it says my downloads are set up for two computers. I only have one computer that has iTunes installed on it. Could someone be hacking my account? I don't think this is the case, because if they were buying things, wouldn't I notice the new songs in my library? Also, wouldn't I be getting an emailed receipt? I haven't been getting any new music or any receipts, so I'm assuming I was either charged again for that one episode, or there was a mistake on iTunes' part, because I promise, I didn't buy anything!
Please help me!!!

Have you logged into your account in iTunes and checked your purchase history?
It shows everything that has been bought.

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Why was I charged just to set up an Itunes/Apple ID account? I didn't buy anything and nothing shows in purchases

I don't mind giving my card details when setting up an account, but I have been charged £1.98 GBP apparently for nothing. When I discovered this charge today, I went to the purchases log but there is nothing there.
IMO charging just for setting up an account is a scam of the first order. Shame on you Apple! Perhaps you are now going to charge me just for logging into Itunes. This does NOT encourage me to buy any of your products in the future

Surely it would become obvious if I tried to buy something if I had put incorrect details into the card info. It isn't necessary at all to take this 'test' purchase.
Now look at it like this. Apple grab a tiny amount off every new user every week. Do you suppose that money just sits in their bank accounts? No of course not, they will be using those additonal funds for investment to increase their fatcat company earnings while we have to accept what is basically lending them money with no interest.
Why should we have to go through the hassle of watching our card accounts and possibly having to go to their support for money that should never have been taken. I As I am in the UK, it counts as a foreign payment on my card and I have to pay an extra fee for that which Apple will doubtless not be returning, so I will be out of pocket.
There is nothing you can say to justify this and yes, I will be writing to Apple to complain, not to mention getting on to consumer organisations in the UK.
Thank you for your input, but it is Apple who should be answering this question.

Itunes Charged my Account But I Didn't Get My Song

I had left over money from an Itunes card, so I thought I'd buy a song. Since it was my first time buying off of this computer, I was required to answer my security questions, which I had forgotten. By the time I had re-done my questions, the session had timed out, and I was not able to get the song. Apple, however, still charged me and my balance is now $0.25 as opposed to $2.49. Is there a way to get back to that screen or is my money gone for good?

If it hasn't downloaded then have you tried the Store > Check For Available Downloads menu option to see if that downloads it, or does it show under the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes for (re-)downloading ?
If not see if it appears in your purchase history, and if it does use the 'report a problem' link from there to contact iTunes Support : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

I purchased the sticker from the application LINE and they already deducted the money from my account but I didn't get anything. Who should I contact?

I purchased the sticker from the application LINE and they already deducted the money from my appstore account but I didn't get anything. Who should I contact?

All you can do is contact ...
Apple - Support - iTunes Store - Contact Us

HT1918 Hello, I have a account but I can't buy anything because I forgot my security questions and my rescue email.

Hello, I have a account but I can't buy anything because I forgot my security questions and my rescue email.

If you can't remember your rescue email address (and seeing the reset link via steps 1 to 5 on this page doesn't help you remember it) then you will need to contact iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down this page to view (or change/add) your rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

Why my apple ID can't buy anything.I have been redeem A ITunes Gift card right but I can't buy anything.

Why my apple ID can't buy anything.I have been redeem A ITunes Gift card right but I can't buy anything.

Any error message?

Why was I charged $2.99? I didn't buy anything.

Hi,
I was surprised to find that I was charged 2.99 yesterday and I didn't buy anything. I get a message from my bank if any transaction is made on my account. I still have the message. I tried to find a support email for Apple but couldn't find on this site so please, if you know of an address, write it here or if someone knows how I can get to like a billing support email, do tell me.
Thank you.

Just got this now from ITunes:
WinterBoard - Perfect Style, v1.0, Developer: Nguyen Hoai Thuong (4+)
VIET SOFT
App
$2.99
I have downloaded this program 4 days ago and I don't remember it costing anything. It was free!!!On the same day, (sunday 11-13-2011) I bought this:
WhatsApp Messenger, v2.6.7, Developer: WhatsApp Inc. (4+)
WhatsApp Inc.
App
$0.99
and was billed right that moment so I am guessing something is definately wrong here and plus that program doesn't even work. I was just writing a review in the store about it.

Why I have to pay but I didn't buy anything

why I have to pay but I didn't buy anything

If you didn't buy anything you don't have to pay. But the App Store requires you to enter your Apple ID password when you download a free app. And in order to have an Apple ID you must have a form of payment entered. You will not be charged to download a free app.

I've got a receipt today through my E-mail but i didn't buy anything !!!

Hello, just now ive received an Email that telling me that you did buy an item
Mega Jump, 20,000 Mega Points, Developer: Get Set Games Inc.
£5.99
and its 6 Pounds !!!
I didn't buy it??? how can I report this ??!! Please help

Hi there, I'm a representative of Get Set Games.
Sorry to hear about that. Did someone else use your iPhone or iPod to play the game? Your iTunes password is required to buy Mega Points. You may have already been signed in to the App Store from a previous purchase.
Make sure that you have signed out from the iTunes App Store to avoid accidental purchases. You can do this by going to Settings>Store>Sign Out on your device.
To get a refund from Apple for the accidental purchase, you can follow these steps:
1. Open iTunes
2. Log on to your account
3. Go to "Purchase History"
4. Report a problem
5. Fill out form with a reason for the refund
If you want to disable any chance of accidental in-app purchases in any application that has this feature there is an option in your Settings App on your iPhone or iPod, under General > Restrictions that will allow you disable in-app purchases such as this with a pass-code. This will help prevent such an accidental purchase from happening again in any app.

TS1424 i bought some smurfburries on smurf village game. itunes charged my account but never credited the smurfberries on game. i don't know how to claim my money back. pls help me. very thankful

I have bought three times different things from the smurf village game. Every time my account have been charged but i have not received neither of them. What can i do to claim, and more important get credited, the total amount of my purchases. Greatly appreciate any help.

Try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT3702 I have an iTune charge on my bank account and i didn't purchase anything?

I checked my bank account this mornin g an dnoticed am iTunes charge for $1.29 but I didn't purchase anything?
How can I see the purchase history for my iTunes account or speak to a billing support personel?

You can view the purchase history on your account via the Store > View Account menu option on your computer's iTunes, though I'm not sure if that shows auto-renewing subscriptions (I don't have any, so I can't check). If you can't find the charge or don't recognise it then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I have been charged by iTunes through my credit card but I didn't buy any application, how can i know iTunes charge me for what?

I have been charged by iTunes through my credit card but I didn't buy any application, how can i know iTunes charge me for?

You can check the purchase history on your account via the Store > View Account menu option on your computer's iTunes, though I'm not sure if that shows auto-renewing subscriptions. Have you added or changed your credit card details on your account (when you do then a small temporary store holding charge may be applied to check that the details are correct and valid, which should disappear within a few days) ? If you haven't changed your card details or can't find or don't recognise what the charge is for then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT4993 I was charged money to my iTunes account and I didn't purchase anything and now my account is frozen how do I in freeze my account without paying for something I didn't purchase

I was charged money to my iTunes account and I didn't purchase anything and now my account is frozen how do I in freeze my account without paying for something I didn't purchase

Check your purchase history to make sure nothing was purchased your account:
http://support.apple.com/kb/ht2727?locale=en_US&viewlocale=en_US
if your account was not used to make the purchase call AppleCare and ask for some assistance or you could email/chat a case to iTunes support.
To email/chat iTunes support follow the link below:
expresslane.apple.com
- select iTunes
- select iTunes Store
from here follow the options.
hope this helps

HT1904 I have a charge on my credit card, but I didn't purchase anything on that date. How do I get it off or refunded back to me?

I have a charge on my credit card, but I didn't purchase anything on that date. How do I get it off or refunded back to me?

You've checked the purchase history on your account ? You didn't have any pre-orders and/or auto-renewing subscriptions that were due ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
If you don't recognise the charge, and nobody else has access to your account or devices and may have made it, then try contacting iTunes Support : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT1349 Actually, my iphone was hanged and its screen was not working at all .So, I updated its software from market but for reactivation it require icloud account but i didn't know how exactly it is and i was caught in big trouble . But i have its box and

Actually, my iphone was hanged and its screen was not working at all .So, I updated its software from market but for reactivation it require icloud account but i didn't know how exactly it is and i was caught in big trouble . But i have its box and all other accessories .So , kindly help me as early as possible .Thankyou and tell me about its solution
<Email Edited by Host>

Basic troubleshooting steps outline in the manual are restart, reset, restore from backup, restore as new. Try each of these in order until the problem is resolved. If you've been through all these steps and the trouble persists, you'll need to bring your phone to Apple for evaluation. Be sure to make an appointment first at the Genius Bar so you won't have a long wait.
Best
GDG

ITunes charged my account but I didn't buy anything!

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