Itunes charged my credit card twice, but didnt give me the music?!

So I clicked purchase once and thought "hey, where is my music?" So I checked purchases, not there. Checked my bank account to see if something happened there, and sure enough not 1 but 2 authorization charges from Itunes... and no available downloads, what is this garbage? Is there any way I can get in contact with someone from Apple in regards to this?

The authorization charges should be reversed.
You can e-mail itunes support:
http://www.apple.com/support/itunes
Find an appropriate category and click. You will get an "E-mail us" button on the right.

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