ITunes claims my 5th gen ipod has old software, but won't let me update

I have two ipods... one an old 3rd gen scroll wheel ipod that just seemed to go kaput... it wasn't showing up in the iTunes source list or on my desktop. So I followed some directions on the apple site to try to restore it:
"Step 1
Delete the file using Terminal
Open Terminal (/Applications/Utilities).
Type: sudo rm -R /System/Library/Extensions/iPodDriver.kext
Press Return.
Enter the administrator account password when prompted.
Quit Terminal.
Restart the computer (From the Apple menu, choose Restart).
Step 2
Reinstall iTunes
Download the latest version of iTunes from the iTunes download page.
Install iTunes.
Restart the computer after the installation has completed.
Connect iPod.
Step 3
Delete the iPod.plist file
Remove the following file in the your home directory and launch the iPod updater again
~/Library/Preferences/com.apple.ipod.plist"
Anyway none of this worked for my old ipod (I think it's dead) but here's my new problem. Since I did this I plugged in my new ipod, 5th gen black 60g, and I got an error message that said:
"Some of the items in the itunes library were not copied to the iPod "Honey" because your iPod software is too old. Go to the summary tab in iPod preferences and click Update to get the latest iPod software update."
When I went to the Summary page the whole "Version" section is grayed out and it says "Your iPod is up to date."
What is going on and how can I fix it?
iPod 5th gen 60g/powerbook g4 1.33ghz   Mac OS X (10.4.7)  

I am having the same problem. I'm wanting to update to iOS 7, the 'Update Now' button is available, but it says I can't download due to no Internet connection. I DO have an Internet connection, but either way it won't let me update. Help!

Similar Messages

  • TS1424 My Apple ID has been disabled, it won't let me updated my previous purchases. No reason for why it has been disabled or how to enable it again. I reset my password, security questions and billing info. Nothing- Anybody has seen this before?...

    My Apple ID has been disabled, it won't let me updated my previous purchases. No reason for why it has been disabled or how to enable it again. I reset my password, security questions and billing info. Nothing… I even called Apple SUpport 1-800 # and they said they can't help me...Anybody has seen this before?...

    You need to contact itunes support.
    http://www.apple.com/support/contact/
    There is NO telephone support for itunes.  Use the link above.

  • HT4623 When I try to update IOS 6 to my I Phone using my computer, it keeps saying  This version of iTunes (10.6.1) is the current version.  It won't let me update and I don't have wi fi

    When I try to update IOS 6 to my I Phone using my computer, it keeps saying  This version of iTunes (10.6.1) is the current version.  It won't let me update and I don't have wi fi

    It seems that you try to update iTunes rather than your phone. To update your phone, connect it to your computer, and on the page of your phone in iTunes, you should have a button "check for updates" or something similar.
    More info here: http://support.apple.com/kb/HT4623

  • Itunes 7 crashing, 5th gen ipod put into restart loop

    Okay, I've uninstalled and reinstalled and still every time I update my ipod it itune 7 crashes and my ipod has not been put into a loop restart mode where only the apple icon comes on and then the thing turns off only to turn on and do the same again! I have 30GB 5th generation ipod and I am not having any luck, is there just a glitch in the itune that everyone is experiancing or is it just me?
    Help.

    Don't worry, I fixed this myself. I had to wipe my ipod and the start putting the music back on mannually. For anyone witht he same problem, don't lose heart. It can be fixed. Just put it in disk mode and keep wiping everything off it and then slowly experiment putting one song on at a time. Hopefully itunes 7 won't be a brat and freeze on you, but it'll work. I deleted everything from the ipod (went into my computer and opened all the files accessible to me, and deleted eveything in there. Renamed the ipod, and yeah...there we go. I hope it works for you too if you have a simular problem.

  • 5th Gen iPOD has white screen and beeps when center and menu button is held

    My ipod was perfectly fine until I downloaded iPod Updater 2006-01-10...now, my ipod has a white screen, won't turn off (white screen stays on) and when I hold the center and menu button down, it does a 3 syllable beep. I've done the switching the hold button back and forth; resetting my ipod; restarting my PC; un-installing and re-installing both the itunes software and the ipod updater and still no working ipod. I am atleast trying to restore it to factory settings, but, I get an error message on the iPod updater screen. Can anyone help? Thanks!

    everybody listen to babara hall, genius, it takes a while but reset it one more time using menu and selct and while its off for a few seconds push selct and play/pause, hold it for a long while, then let go and you'll see the apple logo and everything will go back to the way it was before.
    p.s. thank you so much, ipods working great now, glad someone knows what there doing instead of apple,lol

  • 5th gen ipod has dead pixels.

    Hi i turned on my ipod today and discovered a horizontal line of dead pixels i ran it through diagnostics mode everything seems fine. i was wondering if there were any fixes i could do to it myself before mailing it in to apple for failing on me. no it isnt covered under warranty

    This has been discovered to be a very common issue with the 5th Generation iPods, unfortunately.
    There is a very informative thread on the topic here: http://discussions.apple.com/message.jspa?messageID=8177702#8177702
    Hopefully that can answer your question.

  • 5th Gen iPod doesn't work but 20GB one does

    My 5th generation iPod will connect to Windows, but not to iTunes. I don't think it's a problem with the computer or iTunes because when I connect my 20 gb iPod everything works how it is supposed to. I tried the majority of the steps that Apple suggested, but none of them worked.
    Anything to help would be greatly appreciated.
    hewlet packard   Windows XP  

    Here, I'll go into a little more detail.
    When I plug my iPod in with iTunes closed, it shows up in My Computer just like it's supposed to with the Do Not Disconnect on the screen. After I open iTunes, the iPod keeps that same screen for about 20 seconds, and then it goes to the main menu. It never shows up on iTunes, and as soon as the screen changes to the main menu it disappears from My Computer. Again, when I plug in the 20 gb iPod it works just like it's supposed to and updates normally.

  • 5th gen ipod can read photo but cannot save

    i got an ipod 5th gen which i had import some photo inside, but now i got a problem is i can read the photo in the ipod, but i cannot connect it to my pc, my pc didn't regonize it so how can i get all the pictures out? thanks!

    What hapens when you try?

  • My 5th generation iPod is not dead but won't turn on. Screen is completely black. What's going on?

    BEfire going to bed last night, my iPod was charged about 90% of the day. When I woke up, the screen continued to stay black. I put it on the charger all day and still nothing has changed. Please help

    Try resetting the device. This will not affect your data. With the device still plugged in, hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone should reboot.

  • I have an iMac 24" EMC 2111 intel core 2 duo running OX lion and would like to set up a first gen Apple wireless keyboard. It has been discovered but won't let me type the code. What am I doing wrong?

    I cant set up my older wireless keyboard with my iMac. The Apple site shows this keyboard model as needing a USB keyboard and mouse for initial set up, but I dont know how to do that. Blue tooth finds the keyboard, yet when I need to type the passcode, nothing happens. the keys wont function. What am I doing wrong? Thanks

    I cant set up my older wireless keyboard with my iMac. The Apple site shows this keyboard model as needing a USB keyboard and mouse for initial set up, but I dont know how to do that. Blue tooth finds the keyboard, yet when I need to type the passcode, nothing happens. the keys wont function. What am I doing wrong? Thanks

  • My ipod touch downloads songs but won't let me select one

    My Ipod touch will download songs. When I go to music to select a song all entries are grayed out and will not allow me to select one. What do I need to do to change this so the songs are available to be selected?

    To download and install an app the iPod needs storage available equal to about three times the file download size. Thus you need abut 4.5 GB free storage space on the iPod which you do not have.
    If you sync from your iTunes library less storage available is required.

  • HELP - Apparently my ipod is in use and won't let me update....

    What does this mean???? I am trying to restore and when I do - this message comes up.
    The iPod could not be unmounted because it is in use. Please close any open files on the iPod and try again.

    Have you tried the Windows "safely remove hardware" button on the bottom right? You also need to make sure that your iPod is not in disk mode.

  • When i try to open my ipod nano in ituned it says "an ipod has been detected but it could not be identified properly"

    what do i do when i try to open my ipod nano in itunes and it says "an ipod has been detected, but could not ne identified properly"

    Hello rachel167,
    I would use this:
    iPod nano: Error message saying that iPod 'could not be identified ...
    Ensure you use every step.
    Hope this helps.
    ~Julian

  • TS1363 I have a 5th Gen Ipod Classic which has just stopped being seen by iTunes.  I have reloaded itunes and rest my iPod but still nothing.  Any advice?

    I have 5th gen iPod classic and although it is recognised by my windows vista software within the "computer" tab. iTunes does not see it.  I have totally reset my iPod and reloaded the iTunes software on my PC (which actually sorted my issues with mt 32gb touch) but to no avail.
    Any assistance would be grately appreciated?
    N

    Nothing has changed frlom when it worked on Saturday to it not working on Sunday!  The iPod does not appear in iTunes on either my laptop or my PC.  The iPod appears to be fully functional, the wheel works and the date/time etc is all correct.  However, it is empty of all music and videos.  It was almost full (give or take 10 gb)
    The display on the iPod says connected!  Is there a setting on it which changes it from an iPod to a disc drive?  Other than that, I can see what's wrong.
    Everything is working perfectly apart from it's deleted all my stuff and the PC only sees it as an external hard drive?
    As I said, my touch is fine

  • Itunes won't recognize my ipod nano 5th gen. it's recognized by the computer, but I get a message from itunes that says an ipod has been detected, but it couldn't be identified properly. i did all of the steps on the ipod assistant. unistalled and reinsta

    Itunes will not recognize my Ipod Nano 5th g. It shows up on my computer. But Itunes gives me a message that says "An ipod has been detected, but it could not be identified properly. I did all the steps in the ipod assistant. Unistalled and reinstalled drivers and itunes. restarted ipod and even erased everything. It is recognized by other computers. And itunes recognizes my iphone fine.  please help.

    Have you restarted your computer?  iTunes updated? 

Maybe you are looking for

  • How do you add a google calendar to muse web site, that updates are synced

    how do you add a google calendar to muse web site, that updates are synced?

  • Optical drive is only spinning problems etc....

    can anybody please help me or guide me? you see what I'm working off of. It's been a little over two years since I got my mbp. the other day dvd's weren't burning I was getting the "failed to calibrate...." error. I tried to clean the drive with a ph

  • Text document search

    I have 2 text files that I need to compare a child list and a parent list. The problem is leading zeros in one of the files. For example. Child (600 mb) 123 134 4241 456Parent (1.5 gb) 0000123 00456 000789I have to find which numbers in the child lis

  • The certificate for the app has been revoked

    i'M trying to install plotter plugin for CS5 illustrator it work on lion 10.7.5 after update of 10.8 no longer able to install .message cutting master 2 1.91.pkg can't be opened. you should move it to trash.the certificate for the app has been revoke

  • Trouble with installation on new HD

    Hi guys, I had a bit of a problem with my mac (grey screen, flashing question mark) so i bought a copy of 10.4.3 to boot from and reinstall as I has lost my original 10.2 disc that came with my mac. When i tried to install the installer couldn't see