Itunes comes up an the store works but the library does not

tried to update itunes that failed,, have uninstalled an reinstalled,, itunes wont come up,, when i use a restore point to go to an older version itunes comes up,, but,,, the store works,, when i try to go to my library it is stuck on my movies,, if i try to change to something else it shuts down,, i searxh my music on the toolbar but when i click on my music itunesshuts down,, afraid to plug my phone into it so not sure how that will work
am running windows 7
latest version of itunes untill this last update an everythin went to heck
also when tried to reinstall it tells me moblile device not found,, so ihave to ignore that to install...

Gave it a look, tried all the troubleshooting. My IP addresses are the same, so now I really don't understand. I'm just super confused. If it hadn't ever worked, I would just write it off as my university network being too strict... but now that it has worked once and really... nothing changed... I am just very confused.

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