ITunes Compatibility Error
Whenever I bring up iTunes I immediately receive an error message which prevents iTunes from loading or playing. I have reinstalled iTunes several times without success
Pop up window error message
The pop up window states "windows - no disk"
Exception Processing Message
C0000013 Parameters 75b6bf92 4 75b6bf92 75b6bf92
Thanks in advance for the assistance -
Checkout this discussion in the microsoft virus forum:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?pg=2&cat=enUSc9f48b85-5bde-4e6f-b9f4-c199b934c707&lang=en&cr=US&guid=&sloc=en-us&dg=microsoft .public.security.virus&fltr=
Look at the thread called - exception processing message c0000013 - AVG anti-rootkit
You may need to page up or down to find it.
Also run a virus scan, I have seen a few reports of it being associated with a trojan.
Similar Messages
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ITunes compatibility error "Make older programs run in
I've been installing iTunes several times and after launching it it stops working sending message:
Then I tried to run iTunes to Troubleshoot compatibility and get the error message:
And it has been impossible to run iTunes no matter how many times I've re installed it or running to troubleshoot.
Thanks for any help.For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
iTunes doesn't need compatibility mode to run, but you may need to run it as an administrator.
tt2 -
I now have an itunes 2, cannot find my itunes original tht has all of my music, tv shows etc. on it. I have deleted all and comes back as same itunes2/also get a compatability error/also now it won't recognize my ipod touch.
HI Jazzy, caveat first. I'm not hugely experienced with iTunes and syncing music, BUT, I think the problem is your switch of Apple ID. The music you had before 'belongs' the the previous family AppleID. When you switched ID, then iTunes didn't associate the new ID with the old music list.
Try this:
Log back in with the family ID. Either change the credit card number to your own, or add your credit card to the family one. You should be able to delete it later when you have finished. Then you should be able to download the Justin Timberlake album to the family account.
My suspicion is that by logging back in with the original ID, all the music should be back. -
Hi!
So i think i closed the wrong service at some point a few weeks back (apple mobile device) but iTunes remained working after that for another week. I then updated iTunes and i get the same "Service ‘Apple Mobile Device’ (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services." every time. If i click ignore, just so i can access iTunes with out syncing my iPod (touch 2nd gen) i then get 'iTunes was not installed correctly. Please re-install iTunes. Error 7 (Windows error 193)" when it has all installed. I don't understand what the problem is anymore as I have looked at other questions on the apple website, carried out the advice and it hasn't work. Any of them.
Tings I have done:
- Wiped all iTunes and Apple data from my computer (if you search for 'iTunes' or 'Apple' nothing comes up apart from applets from system code.
- Attached iPod before iTunes install and updated drivers.
- Installed iTunes as 'Run as administrator'
- Uninstalled and re-installed the software nearly 20 times now and rebooted the computer in between everytime.
Please someone help because i really need to get music on my ipod and i enjoy the ease of use of iTunes compared to spotify or Windows Media Player.For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
Regarding AMDS failures there is a hint in another thread that disabling the Windows Firewall before attempting to reinstall may help, otherwise take a look at the steps outlined in this post. Re: Can't install iTunes 12.1 on Windows 7 64-bit. I know they look a little daunting, but the process of generating the logs themselves isn't that hard to do. Extracting useful information from them is still a challenge but maybe something will leap out. If you want to post the log for the failed components for me to have a look at here or in the other thread please edit out any personal information, particularly your email address, first.
tt2 -
Install itunes with error -2096
When I finish installing setup.exe and open itunes, there is a line that: Quicktime failed to initialize (error -2096).QuickTime is required to run iTunes. Please reinstall iTunes.
I have reinstalled many times, but it still appears that line.
So how can I install iTunes?When I finish installing setup.exe and open itunes, there is a line that: Quicktime failed to initialize (error -2096).QuickTime is required to run iTunes. Please reinstall iTunes.
let's try getting the following possibilities off the table.
First, make sure you're not running QuickTime in any sort of compatibility mode, as per the following document:
Error -2096 message when opening QuickTime for Windows in Compatibility Mode
... but if no joy there, also check to make sure you're not running iTunes in any sort of compatibility mode:
iTunes for Windows: How to turn off Compatibility Mode
(Make sure that all boxes in the iTunes Compatibility mode tab are unchecked, not just the compatibility box.)
Any help with your 2096? -
Help! Following a standard upgrade I got the error message "iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows Error 193).
I am running Windows 7 and installing again brings the message "Apple Mobile Device Service failed to start. Verify that you have sufficient privileges to start system services"
I have uninstalled everything Apple, deleted all related folders and run as administrator numerous times with no luck.
I had hoped that iTunes 12.1.2 would resolve the issue, unfortunately it failed to do so leaving me iTunes free which is driving me mad!
Can anyone advise what else I can do to resolve the error and bring back iTunes?
ThanksFor general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version, or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
I received message iTunes was not installed correctly. Please reinstall iTunes. Error 7 (windows error 127).
Now I can't open iTunes and can't find previous version to reinstall . This is on my old computer with Windows XP.
Does anyone know how to fix the problem.If the article above doesn't sort you out then for general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. (Similar to Apple's article but with some resources for when things go wrong). Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
I cannot uninstall or install itunes. error is 'trying to use on a network resource that is unavailable'. I cannot find path to any folders containing installation package itunes.msi. Unable to download itunes since 2 updates ago and crashed computer. Windows update as suggested in some posts does not assist either.
Can anyone assist me? Thank you so muchShould the advice above not fix things for you...
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
When I try to make a purchase at the App Store or iBook store or at iTunes an error message tells me my account is not valid for the UK store. I've no idea how I got connected there and I'd like help getting back to Canada where I live. Any suggestions?
Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3.Tap "View Apple ID"
4. Enter your user name and password.
5. Tap "Country/Region."
6. Tap "Change Country/Region"
7. Select the region where you are located.
8. Tap "Done". -
cant open itunes. get error message 7 followed by error message windows error 127. i have redownloaded new updates with luck. window xp
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
ITunes Installation Error Message?
I recently had to install an update for iTunes. After the update was installed, I was promted by an error message that "iTunes was not installed correctly", and that I needed to reinstall iTunes. Once I completed the process of uninstalling iTunes, I began to reinstall iTunes. After the reinstallation process, I was then prompted by another error message that had said, "iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 126)." I have continued to receive this error prompt every time that I have attempted to reinstall iTunes. I have even followed troublshooting procedures on this Apple Support page: http://support.apple.com/kb/HT1926 and still have not had any luck. Is there anyone that can help me with this please?
Hello there, John.
The following Knowledge Base article addresses the very issue you're describing:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
itunes and windows 8 compatability
Hi
just bought a new toshiba laptop installed itunes it worked at first now wont play music or movies.
ran troubleshooter said its a compatabilty problem suggested turning off itunes compatability or selecting windows service pack 3 tried both no help
please assist
adamitunes and windows 8 compatability
Hi
just bought a new toshiba laptop installed itunes it worked at first now wont play music or movies.
ran troubleshooter said its a compatabilty problem suggested turning off itunes compatability or selecting windows service pack 3 tried both no help
please assist
adam -
Downloads from itunes fail - error code 8003 - what does that mean, or more importantly, how do I get what I paid for?
Try the troubleshooting for that error code on this page : iTunes: Advanced iTunes Store troubleshooting - Apple Support (search for '8003' on the page, it's just below half-way down)
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I am trying to install itunes on my pc again but keep getting an error that says'apple application support was not found. try reinstalling itunes.' error 2.
We have had itunes on this pc for 2 years and recently it wouldn't open and another error message kept popping up saying it couldn't open because MSVCR80.dll was missing. I have unistalled the apple programs and tried reinstalling several times but to no avail. Hopefully my music library is not gone. Any Ideas out there?With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
After updating iTunes, has anyone got the message "this application has failed to start because MSVCR80.dll was not found. Re-installing the application may fix this problem." message and "iTunes was not installed correctly. Please re-install iTunes. Error 7 (Windows error 126)"? I've tried everything from un-installing and re-installing iTunes to deleting the SC Info. Any help would be greatly appreciated
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
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