Itunes/computer wont recognize iphone 5s

I just recently bought a used iPhone 5s and tried to plug it into my mac book so I can sync the phone to my iTunes, but the phone is not even recognized when plugged in. I updated my iTunes and tried restarting the phone and computer to see if that would help, but still nothing. When I plug the phone in a message pops up, "This cable or accessory is not certified and my not work reliably with this iPhone" but it is the original cable the phone came with. The cable itself works while being plugged into the wall outlet. Any suggestions to fix this ?

Hello there ChristinaGabri,
If your phone is still not recognized in iTunes because of this error message, I would take a look at this info from the following article:
If you can’t charge your iPhone, iPad, or iPod touch
If you see an alert
When you plug in your device, you might see one of these alerts:
“This cable or accessory is not certified and may not work reliably with this iPhone.”
“This accessory is not supported by this device.”
If you see one of these alerts, unplug your device try and these steps:
Look at the connector at the bottom of your device and make sure it’s free of debris, then reconnect the USB cable.
If you still see an alert, try a different USB cable or charger.
Get more help
If your device still doesn't charge or you still see an alert after trying the steps above, contact Apple Support.
Thank you for using Apple Support Communities.
All the very best,
Sterling

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Itunes/computer wont recognize iphone 5s

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