ITunes Connect Down Again

Is there anyone awake in Cupertino this morning? For the 30% you charge us, you sure give us lousy service.

Try and force it into Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times.

Similar Messages

Is iTunes Connect down?

If I go to iTunes Connect today:
https://itunesconnect.apple.com
I get redirected to their unavailable page:
https://itunesconnect.apple.com/iTCUnavailable.html
Are other people finding the same thing? I've been searching for talk of scheduled downtime and can't find any listed for today so I can only imagine it is another problem Apple's end.

Ofcourse it is down ... it's always down when I have to upload a new app-build. And once again my hatred for all things crApple grew .. I second the emotion above ... lets rename this heap of steaming manure to Itunes Disconnect

ITunes Connect down? Page wont open

Hello,
since today morning, I cant log into my iTunes Connect account. The page just loads for ever. I need to re-upload an app, but thats rather impossible. After a few minutes it says:
Gateway Timeout
The proxy server did not receive a timely response from the upstream server.
I am located in Germany, anyone has the same issue?

I have the same issue from France since today morning.
Best regards

ITunes Store down again!?

Is the iTunes Store ever up anymore? I know I was told it would be back up in a week or two when I called back in November, but I just checked today and I'm still getting the 'iTunes Store is temporarily unavailable' message. Has Apple discontinued the store for iTunes v8 on OSX 10.4 and below without bothering to tell anyone? What a sucky thing to do right before Christmas!

I got an iTunes store gift certificate for Christmas. Given that the store is STILL down, is there any way to redeem it for cash, given that Apple no longer seems to supply the service that they claim to?

Is iTunes Connect down for maintenance?

I'm in the process of signing up for the first time and all day I've got a message saying I should try again later because it's down for maintenance. Now, I wouldn't normally doubt Apple over something as straightforward as an error message but there's no other sign that it's down. Not in Apple's System Status for instance.
And over the weekend I lost an hour because an application threw up a similar message when it was really a completely different issue that was stopping me.
Have you noticed whether it's down for you? And if it is, do you happen to know how long it usually stays down for, please?
Thanks for any help: I am, of course, trying to do this against the clock so that I can at least get something started on the process before I go on holiday.
William

I am trying to use the Autoingestion jave tool for the first time and I am getting these error messages:
The username and password parameters have been deprecated. Please use the properties file for user credentials.
The report you requested is not available at this time. Please try again in a few minutes.
Before I drive myself crazy, is the system up and running at this time?
Thanks

Is the iTunes store down again?

I do not have access.
Thanks.

It is NOT only an iTunes 8 issue. I was unable to make any purchases on the iTunes store last night before I updated to 8, and still cannot make any purchases now after I upgraded.
It is quite frustrating that I can browse the store and find things I like, but I cannot actually BUY anything. Apparently my money is not THAT important. Nor is anybody else's.
In today's society, it's completely unheard of for any company, big or small, to go longer than 8 hours without the ability to process purchases, it's usually a fatal business mistake. Yet we just sit back and let it happen?
This from a company that is already behind the times in online multimedia purchasing to begin with. iTunes is one of the only companies left who do not keep records of content purchases that allows users to re-download content in the event of a hard drive failure or similar. Once you buy, Apple washes it's hands of you as a customer. I'll call that the "as long as we got OUR money..." syndrome.

IS iTunes Connect down? Have not been able to access since atleast yesterday..??

Have not been able to access it - says send an email for assistance or an error occured. I am in Australia. Could not find a up or down page status page...

Seems like my automated sales reports too are not downloading at all using the Autoingestion class! Was working fine yesterday and I am able to log-in to the site and manually download the report

I have an iphone 3GS and I have upgraded it to iOS 6. Since then it doesn't work properly. Every now and then it has been restarting by itself and requiring restore. When I connect it to itunes it restarts again and again. Is there any solution?

I have an iphone 3GS and I have upgraded it to iOS 6. Since then it doesn't work properly.
Every now and then it has been restarting by itself and requiring restore. When I connect it to itunes it restarts again and again without letting me take any action. Is there any solution?

Hey, There are afew things you can try.
- Simply turn your phone off and back on again
- Hold down your home button and your lock button and let goes as soon as the screen goes black (Phone will power down) - Then turn on your phone and hey presto!
- Back up your iPhone to your PC, then restore it..
this ones last cause I think you may have tried it already..
- Close all open applications
Hope this helps!
Kieran.

Just installed OS 8.3, it opened and locked into iTunes connection logo as opening screen. I cannot get to any other screen. Hard close down has not solved it and I cannot get to usual homescreen to access the reset options. Ideas?

Earlier today my iPad which was using OS 8.2) kept shutting down every few minutes. I thought it might be some new incompatibility connected with the recent release of OS 8.3,. So, I updated to OS 8.3. It took many attempts and a very long time - over an hour - because the iPad kept shutting down mid-process. Supposedly 8.3 is now installed, but all I get is the Apple logo followed by a screen showing a connection, cursor arrow pointing up-screen to a box reading "iTunes". I cannot get out of that screen to any other screen and can only close by hard shut down, fully powering off (home button + power button). When I restart the device it shows first the Apple logo for a few seconds, then the iTunes connection logo. Nothing else. This has been going on for about three hours now. I am not an iTunes user so I am not sure what to think or what to expect.. Is it maybe something to do with iTunes being updated in the background? 3 hours seems a long time for an update whatever it is. Is anyone else encountering this problem? Does anyone have any suggestions, bearing in mind that I cannot get to the usual opening home screen, so can't get to settings or anything to do a reset. I hope someone can help me with this problem. Many thanks, Glenys2

If it has NEVER been jailbroke, here are some standard repair procedures:
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, read this.

Itunes shuts down when connecting Ipod HELP

Recently when I connect my Ipod to my Itunes a windows error message appears and shuts down itunes for me. The message reads that Itunes has encountered a problem and needs to shut down. I am unable to transfer any music, play songs off my ipod, or delete songs off my ipod. I have reinstalled Itunes several times. All of my songs are stored on my IPOD only so reseting would erase all of them. PLEASE HELP!!!

Yes this used to happen to me also. Heres how to fix it. If this event just started happening after you have downloaded new music, I know how to fix it. Sort your iTunes by DATE ADDED. Then start clicking on the songs or videos, etc. in order from top down. When you click on a certain one(s) and iTunes shuts down, this is what you do:
1. Find the file(s) on your computer by doing a computer search from the start menu.
2. When you locate the file(s), click on it or them and send them into your recycle bin or trash for mac users.
3. Then open iTunes.
4. Locate the file(s).
5. They should have a little ! next to them.
6. When you click on them, iTunes won't shut down.
7. Just right click on the file(s) and delete them again, this time from iTunes.
8. Reset your iPod.
9. Connect it.
10. Your problem is solved!

Itunes shutting down when I connect mu ipod!

Everytime I connect my ipod video itunes shuts down! I have restared and reinstalled itunes. My ipod shuffle works not the viedo ipod.

My itunes is working and so is my 5thG ipod, but when I hookup ipod to dell computer the itunes shuts off and then double clicking on the link to my itunes(located on a iomega 150 external HD)I get a message that states "Itunes.exe-application error, The application failed to initialize properly (0xc0000006)" I have repaired itunes and rebooted twice. When I reboot without my ipod plugged in the itunes can be recalled again.

Today is April 10, 2013. I try to login to iTunes connect and I keep getting the message "An error has occurred processing your request. Please try again later or send an email for assistance." It never tells us what email address we need to write to.

Today is April 10, 2013. I try to login to iTunes connect and I keep getting the message "An error has occurred processing your request. Please try again later or send an email for assistance." It never tells us what email address we need to write to.

The problem was solved by Apple Technical Help. The process is as flollows:
1. Open Safari
2. Menu item Safari-Reset Safari - remove all website data - reset
3. Now if you try to login on iTunes connect it will work.

TS1368 Is itunes store down today? I can't connect since this morning...

Is itunes store down today? I can't connect since this morning...

I'm having the same issues on my iphone and my computer

ITunes shuts down when I connect my IPod

Hello to all.
Everytime I connect my IPod to my PC, iTunes shuts down. If I disconnect the IPod, I can use iTunes. What happened? I already installed the newest software. The problem is new for me, some days ago I could use ITunes normally with my IPod. The second problem is, that I cant see and hear my music, which is still on my IPod. This problem exists since I got the problem with iTunes.

I would uninstall the ipod and itunes software, reboot and then reinstall it all.
Pricey

ITunes shuts down when I connect my iPod 30gb

I desperately need help. Recently my computer crashes and I reformated it. So I had to reinstall iTunes. Ever since then iTunes shuts down when I connect my iPod 30gb. A windows error message appears saying iTunes has encountered a problem and needs to shut down. I am unable to update my iPod which drives me crazy. Somebody please help!
I browsed through some threads which have similar problems as I do, but I am unable to reply in any. It says: This topic has been archived - replies are not allowed.
There's this thread here about the problem I am facing but I doesn't seem to understand the solution to it.
http://discussions.apple.com/thread.jspa?messageID=1630589
Can somebody please help me?

A windows error message appears saying iTunes has encountered a problem and needs to shut down.
let's get a crash log from itunes, and send it to the Apple engineers for a look.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
Generate the crash, collect the crash log, and and send it as an attachment to this email address.
in the email to Roy, be sure to include the following information:
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- the version of Windows you are using (mention service packs)
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing

ITunes Connect Down Again

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