Itunes Connection Error After Virus

I've been using Itunes Store on Windows 2000 for over a year now, no problem. But, I recently got a virus and trojan horse on my computer, and had to install Windows XP in order to get a trial of Windows OneCare to remove it. Now my computer is "better," but when I brought up Itunes and tried to access the Itunes store, and error message popped up, something like error -3212 and said Itunes Store could not be connected to. It's been like this for a while. Also, when I connected my Ipod, it removed all of the songs that I purchased from Itunes, saying I needed the authorization to get them, and when I try to authorize them, I need to connect to the Itunes store with my email and password, and the same error message pops up. My internet connection if fine. I currently do not have Norton Antivirus, so I do not understand what's wrong. HELP PLEASE!

Alright.... interesting. I Googled your error message and found some other discussion forms (not Apple's) referencing Norton Internet Security and Norton's Firewall. Try disabling Norton (if you have it) or enabling iTunes traffic in the Norton firewall (if you have it). If you're not sure how to do this, consult your Help menu in Norton, or check their website, www.symantec.com. All the same, I would also temporarily disable any other security software you may be running, as well as check your Windows firewall to ensure iTunes is enabled.

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Try here:
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Database connecting error after kernel upgrade

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using -useLegacyAOT=yes
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http://i.imgur.com/oNJQllN.png
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@Marian Majewski-Sliwa
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I am employed by HP

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Hi all,
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<Edited by Host>

I had the same problem after updating ITunes and the IPhone software to v.3.1.3. My IPod got frozen during the update and, after attempting to restore, I got the following message:
The IPod Touch "Ipod Touch" could not be restored. An unknown error occured (1604)
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Error 1604: This error is often related to USB timing. If the issue is not resolved by USB isolation troubleshooting, try these steps to resolve the issue:
1. Connect iPhone to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
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ITunes connection errors on friends windows machine

Here is the diagnostic results.
Can you please give me a way of fixing this
Microsoft Windows 7 Enterprise Edition Service Pack 1 (Build 7601)
Hewlett-Packard HP Compaq 8710p (GC100EA#ACQ)
iTunes 10.6.1.7
QuickTime 7.7.1
FairPlay 1.14.37
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0024ADC402B573E8
Current user is an administrator.
The current local date and time is 2012-04-07 09:56:00.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA Quadro NVS 320M
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.1.7 is currently running.
iTunesHelper 10.6.1.7 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {2630BBAC-D09B-4B09-A5E6-D640C99E8820}
Description: Intel(R) Wireless WiFi Link 4965AG
IP Address: 192.168.0.105
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Fri Apr 06 11:52:47 2012
Lease Expires: Mon Apr 16 11:52:47 2012
DNS Servers: 192.168.0.1
Adapter Name: {AB65C201-2598-46E9-832A-8C27DC3551D5}
Description: Intel(R) 82566MM Gigabit Network Connection
IP Address: 169.254.209.208
Subnet Mask: 255.255.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server: 0.0.0.0
Lease Obtained: Thu Jan 01 02:00:00 1970
Lease Expires: Thu Jan 01 02:00:00 1970
DNS Servers:
Active Connection: Broadband Connection
Connected: Yes
Online: Yes
Using Modem: Yes
Using LAN: No
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2012-01-05 19:36:16.

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

ITunes Connection Error - 0xE8000003

Hello All,
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Try here:
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