Itunes connects in one account, not another

I have two user accounts set up in my computer, one for the adults and one for the kids. When I open itunes in the adult account, it works fine. When I open itunes in the kids' account, it won't connect to itunes store, even if I use the adult itunes account. How do I make it connect in the kids' user account?

If I recall correctly, some folks had success with disabling Vista parental controls on the kid's windows user account.
After that's done, start itunes and log into the itunes store with the kid's itunes account.
Then close itunes, and change the Vista permissions back to have controls.
After that, the kids should be able to log into the store with their itunes account - with Vista parental controls intact.
I can't remember the exact steps posted, but it was an iTunes bug tied to not handling Vista parental controls correctly.
just thought of something else, it might also be a problem with the additional itunes preferences > edit > Parental tab.
You might try turning that off, logging the kids in, then turning it back on.
Message was edited by: Katrina S.

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