ITunes constantly hangs my PC (Windows 7, 64 Bit)

Since upgrading to the most recent version of iTunes, my PC will hang very nearly every time I open iTunes. I can't even CTRL-ALT-DEL out of it - the only option is to manually turn off the computer. My computer is a brand-new HP Pavillion D6.
Any suggestions as to why this is happening?
I've tried using iTunes offline & online with the same results, and even closing all other programs before opening iTunes, but it still hangs.
On the rare occasions it doesn't hang, it's incredibly SLOW. I tried to rename a track last night and it took 10 minutes to accept the change.
This is the first problem I've had with iTunes since I got this new laptop - should I just reinstall iTunes?
Any help is appreciated.
Thanks.

Have you been here...
http://www.apple.com/support/itunes/troubleshooting/

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Having issues installing iTunes 11.1.4 for Windows 7 (64 bit).

Issues installing iTunes 11.1.4 for Windows 7 (64 bit).This install clobbered my previous version of iTunes. Error message is "service Apple Mobile Device failed to start". Cannot start the service manually even though I am the administrator of the machine. There is obviously some conflict that was recently introduced by a Windows update or in the Apple installation. I have tried removing iTunes and the AMDS (the Apple mobile device service) and reinstalling with the same error message.
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Hey there Marylin,
It sounds like you are unable to start iTunes due to this error message even after uninstalling the iTunes application and the Apple Mobile device. I would recommend uninstalling not just those 2 applications but iTunes and ALL its associated applications with the following article:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
Thank you for using Apple Support Communities.
Regards,
Sterling

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I got the same message about the network resource that I can't access. The only difference is that I couldn't install Itunes 10.3 because I can't remove the old version of Bonjour. I couldn't get rid of anything in add/remove programs, but I went into my program folders and deleted everything that had to do with Itunes. I also ran a Windows Cleanup Utiltiy. Nothing will work. I still can't remove Itunes, Bonjour, Quicktime, MobileMe Control Panel, Apple Mobile Device Support, Apple Application Support, or Apple Software Update in add/remove programs because they are on a network resource that I can't access even though I deleted them from the program folders. This is very frustrating!

Current version of itunes will not open in windows 7 64 bit

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Hey ArborBarber,
I understand that you are having issues with iTunes launching on your Windows 7 machine. The following article may provide more help in troubleshooting:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
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I tried loading itunes 10.5 onto my window vista 32-bit. it finishes the download and then when i go to install it say an error occured. Can someone help plz?

I tried loading itunes 10.5 onto my window wista 32-bit. It finishes the download and when i try to install it. I says that an error occured while trying to install.
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Hi all, I know this is a very old thread, but I was battling this issue for awhile and wanted to provide my solution in case future users encounter a similar issue.
I am running Windows 8. I encountered this issue while trying to install iTunes 11.1 x64 version. After some troubleshooting, I discovered that the real issue was trying to install the Apple Mobile Device service.
My resolution was installing the Microsoft Visual C++ 2005 Redistributable Package. It is available from Microsoft. A search on Google should reveal it. However, here is the latest link that I used: https://www.microsoft.com/en-us/download/details.aspx?displaylang=en&id=14431
Note that redistributable packages for more recent versions of Visual C++ (eg 2008, 2010) will NOT work. Only 2005 version worked for me.
Good luck!

TS3212 We can't download iTunes for our computers! (Windows 7 64-bit)

Hi, I'd welcome some helpful advice for downloading iTunes for a computer with Windows 7 64 bit operating system. I have older computers with Windows Vista 32 bit systems and have no trouble either downloading or installing iTunes to them. However with two computers using Windows 7 64 bit systems I click on download iTunes then a screen comes up and tells me thanks for downloading iTunes, eventhough nothing has downloaded! No dialogue boxes come up and I don't have pop up blockers enabled on my browser (Internet Explorer} or on my antivirus! So I can't even download the blasted thing let alone install it! thank you for your consideration.

Thanks for the advice, however I had already tried using Firefox originally and then Internet Explorer but the result was still the same.

ITunes constantly hanging when connecting iphone

I've been unable to connect my iPhone 5s to iTunes for about a month. My mac book air is up to date, as is my iPhone.
How do I uninstall iTunes to then enable me to reinstall to see if that helps?
If not, any other advise appreciated

Hello Linc
I've done all that, and iTunes still hangs as soon as I plug in my phone.
Below messages as you requested:-
01/07/2014 21:09:06.621 com.apple.usbmuxd[46]: _heartbeat_failed heartbeat detected detach for device 0xb-fe80::188e:cea4:345c:da5b:0!
01/07/2014 21:09:06.622 iTunes[3282]: Entered:_AMMuxedDeviceDisconnected, mux-device:11
01/07/2014 21:09:06.623 iTunes[3282]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:11
01/07/2014 21:09:06.623 iTunes[3282]: tid:17123 - Mux ID not found in mapping dictionary
01/07/2014 21:09:06.623 iTunes[3282]: tid:17123 - Can't handle disconnect with invalid ecid
01/07/2014 21:09:06.790 SyncServer[3295]: [0x7f998ad06880] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 56463499264 bytes free in fonak.
01/07/2014 21:09:06.792 com.apple.launchd.peruser.501[162]: (com.apple.syncservices.SyncServer[3295]) Exited with code: 1
01/07/2014 21:09:06.897 iCalExternalSync[3091]: [0x7ff302c0f9a0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
01/07/2014 21:09:07.148 com.apple.launchd.peruser.501[162]: (com.apple.syncservices.SyncServer) Throttling respawn: Will start in 10 seconds
01/07/2014 21:09:08.000 AppleMobileDeviceHelper[3292]: [0x10020c7a0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
01/07/2014 21:09:17.238 SyncServer[3296]: [0x7fa998606560] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 56463491072 bytes free in fonak.
01/07/2014 21:09:17.239 com.apple.launchd.peruser.501[162]: (com.apple.syncservices.SyncServer[3296]) Exited with code: 1
01/07/2014 21:09:17.880 iCalExternalSync[3091]: [0x7ff302c0f9a0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
01/07/2014 21:09:18.045 com.apple.launchd.peruser.501[162]: (com.apple.syncservices.SyncServer) Throttling respawn: Will start in 10 seconds
01/07/2014 21:09:18.161 AppleMobileDeviceHelper[3292]: [0x10020c7a0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
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01/07/2014 21:09:28.508 iCalExternalSync[3091]: [0x7ff302c0f9a0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
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01/07/2014 21:09:39.275 iCalExternalSync[3091]: [0x7ff302c0f9a0] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
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Cannot install iTunes 12.1.1 on Windows 7 (64 bit)

Hello. I've tried to do this about 10 times now and it's driving me crazy. The new iTunes update installed first time and works fine on my laptop (Win 7 home premium, 32 bit) but it absolutely refuses to work on my desktop (Win 7 home premium, 64 bit, quad core, 8gb RAM, ample hard drive space). I've been using iTunes for years and had no problems with the previous version.
The installation hangs 75% of the way through each attempt, with the message "Service 'Apple Mobile Device Service' failed to start. Verify that you have sufficient privileges to start system services". I then get 3 options of abort, retry and ignore. If I retry it just keeps coming back to the same message. If I ignore then the installation completes but I then get the message "iTunesHelper was not installed correctly. Please reinstall iTunes. Error 7". Then, every time I restart my machine or try to launch iTunes I get the message "iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 193)".
Here's what I've tried, in various combinations:
ensured I have installed all windows updates
uninstalled all iTunes and related programmes in the order specified on the Apple support pages (via Control Panel and the executable file), restarted, removed all the associated folders and files (including all 32 and 64 bit versions) from the Program Files directory on my C drive (where the iTunes installation is located), verified that they are gone.
cleared cache and temporary internet files from my browser, emptied the recycle bin
uninstalled QuickTime
installed the executable iTunes package via "Run as administrator"
tried the "Repair" option from both Control Panel and via the executable file
unpacked the Apple Mobile Device Service separately and installed separately
And nothing makes any difference to the result. I can't help but think there that is some kind of incompatibility between the latest version of A.M.D.S. and the latest version of Windows 7 64 bit. I'm not interested in whether it's Apple's or Microsoft's fault but I would like a solution, even if that solution is reinstalling an older version of iTunes. I hope you can help.

A bit of repetition, mainly for the benefit of anyone else with the same issue. In your case the "for older video cards" version might be worth a try.
When cleaning folders you need to check both the Program Files and Program Files (x86) folders, which you may well have done but didn't mention in the detail above.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if Apple Mobile Device Support won't install normally.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with third party software.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

How can I sync my iPod Classic with iTunes 11.1.4 and Windows 7 64-bit?

After assistance from ‘b Noir’ (and losing--then finally regaining--my DVD/CD reader in the process), I finally installed the iTunes Version 11.1.4 update on my Windows 7 64-bit PC. So I am again able to import music from CDs, play music on my PC with iTunes, and burn CDs as I could do with previous iTunes versions. Then, however, I purchased some new music and tried to sync iTunes with my iPod Classic for the first time since the update to 11.1.4. So far, I have been spectacularly unsuccessful. Can anyone help me?
With previous iTunes versions, sync was automatic when I connected iPod to a USB port. Now when I connect iPod Classic to PC's USB port (I've tried two different ports), iPod’s screen says “Connecting” but iTunes doesn’t open. And while iPod is connected to the USB port, I can't open iTunes by right-clicking its icon and selecting “Open.” (ITunes, however, always opens OK if iPod is NOT connected). With the iPod connected to a PC's USB port, I opened Windows 7 “Devices and Printers.” Devices shown included both (a) the “Apple iPod USB Device” and (b) “Apple Mobile Device USB Driver.” I right-clicked each of these device icons in turn and selected “troubleshoot.” Both times, the report was “Troubleshooting couldn’t identify the problem.”
I am also unable to properly “eject” the iPod. I tried ejecting (a) from the Windows taskbar's Notification Area, (b) from Windows “Devices and Printers” and (c) by right clicking the iTunes icon and selecting “Eject.” Nothing worked, so I reluctantly pulled the cable out of the iPod without ejecting. That causes a yellow triangle with an exclamation point to appear in “Devices and Printers” for my PC—which disappears after shutting down and rebooting the PC.
If I start iTunes and THEN connect the iPod Classic to the USB port, iTunes does nothing and almost instantly freezes (shows as “not responding” in Windows Task Manager and I have to close it via Task Manager).
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Hi turingtest2,
Thanks so much for your response--yes, I've seen the TS1363 document.
I was able to open iTunes, start the iPod Diagnostic Device Connectivity Test, and connect the iPod when prompted to do so. The only problem reported by the diagnostic program was "No iPod, iPhone or iPad found." So it does seem as if the TS1363 document should apply. But I have tried connecting the iPod after executing each of Steps 1, 2, 3, 5, 6, and 9 shown there and nothing has worked so far. Details follow:
--Went through the iPod Classic troubleshooting assistant--except I did not "reset" the iPod (because having all my "old" music available on the iPod has value to me).
--Restarted iPod Service.
--Restarted Apple Mobile Device Service.
--Verified that the Apple Mobile Device USB Driver is installed. There is no down arrow or question mark or other indication of problem with it.
--Tried two different USB ports (I assume that is what is meant by "change your iPod's drive letter"?).
--Temporarily disabled Norton Antivirus.
For some reason, there are 368 files and 60 folders in the Temp folder under my user name, and it looks like at least some are "read-only." Windows wouldn't let me delete or move the folder, even after I turned off Norton AntiVirus and closed the programs in the "Notification Area" that I could figure out how to close.
I'm very reluctant to get into messing with Config files or registry keys. And I have already tried uninstalling/reinstalling iTunes 11.4.1 so many times. I'm not sure what to do but am considering uninstalling all of the Apple products (again) and try installing an older version of iTunes. Or maybe I should try to install iTunes 11.4.1 on our Windows 8 laptop and see if the iPod will connect to that (although I really need to be able to sync to my desktop PC). Probably won't have time to do either for a few days--too many other things to do. But please let me know if there's something more that's relatively simple and low-risk I could try. Thanks again!

Cannot download iTunes 10.6.1 on Windows 7 64 bit

I am trying to download iTunes 10.6.1 onto my Windows 7 64 bit PC and get the message that the installer has insufficient privileges to access this directory: C\ Program Data\Microsoft Windows\Start Menu\Programs\iTunes. The installation cannot continue. Log on as administrator or conatact your system administrator. I am the administrator for this personal PC and am logged in as such. Anyone have any ideas how to get around this snafu??

I had this problem and struggled quite a bit with it, it was beyond frustrating!
I finally did the following to get it to work:
1) I completely uninstalled everything Apple related.. iTunes, Quicktime, Apple Mobile Device Support, Bonjour, etc. reboot the computer so everything is out of memory, cache etc...
2) I plugged in my apple device and installed the drivers for the device (in my case it was an iPhone), and then rebooted.
3) When started up, I got a notice that I needed to update my apple installations, from Apple Software Update, which was essentially the same thing as installing everything fresh as I had previously taken everything off my computer
4) When I ran all of the installations from the Apple Software Update then I had no problems at all. This is the key to the solution...to run it from Apple Software Update, vs downloading the installation off of the website.
I am not sure if plugging the device in first helped or not, and/or if you could just pull down apple software update from the website, but that was what I did, so I thought I had better list it.
Hopefully this works for others, as I was at the end of my rope. It appears that the download from the Apple website has some sort of glitch for Windows 7 64 bit that the Apple Software Update does not.
Good Luck!
Becky

ITunes crashes loading Store on Windows 8 64-bit

I have iTunes 11.1.4 installed on a Lenovo X1 Carbon with Windows 8 64-bit. It will start and I can play music, sync devices, and update existing applications. Unfortunately, it crashes every time I try to load the store.
I have tried launching in safe mode, re-installing, adding the Apple Application Support directory to my path, and removing the preference files. When it crashes, this is the error message:
EventType=APPCRASH
EventTime=130363076703894415
ReportType=2
Consent=1
UploadTime=130363076706694490
ReportIdentifier=4c63ed7e-907a-11e3-bed8-f4b7e2ce4019
IntegratorReportIdentifier=4c63ed7d-907a-11e3-bed8-f4b7e2ce4019
WOW64=1
NsAppName=iTunes.exe
Response.BucketId=9439625fbaee5e38d3dc0792676dc9b0
Response.BucketTable=1
Response.LegacyBucketId=73042080504
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=iTunes.exe
Sig[1].Name=Application Version
Sig[1].Value=11.1.4.62
Sig[2].Name=Application Timestamp
Sig[2].Value=52ddbf7a
Sig[3].Name=Fault Module Name
Sig[3].Value=***.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=7537.60.5.18
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=52a28ea4
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=000017d0
I have checked to ensure ***.dll is in the Apple Application Support folder, and have also copied it to the iTunes folder.
Any other thoughts on actions I could take?
Regards,
Dennis

I tried many solutions, from compatibility mode, to running as admin and even reinstalling all the apple software. Nothing did the trick.
I finally figure it out a way to fix it. Roll back to an older version, pretty much what Atlas Axe did. However, I didn't have an old installer backed up so I had to look for it on the web.
This is what I did:
1. Download itunes 11.1.0
   Instructions: http://warrington.ufl.edu/itsp/docs/TAC_InstallingiTunes.pdf
   Direct links:
      - Windows32-bit 94.08MB https://secure-appldnld.apple.com/iTunes11/041-8597.20130918.PmmEw/iTunesSetup.e xe
      - Windows64-bit 95.76MB https://secure-appldnld.apple.com/iTunes11/041-8598.20130918.Exe55/iTunes64Setup .exe
2. Uninstall all apple software.
   Instructions: http://support.apple.com/kb/HT1923
   In a nutshell, uninstall these programs. MUST uninstall in the listed order.
      - iTunes
      - Apple Software Update
      - Apple Mobile Device Support
      - Bonjour
      - Apple Application Support (iTunes 9 or later)
3. Reboot your system
4. Install Itunes 11.1.0 from the just downloaded installer.

ITunes 9 not loading on Windows 7 64 bit

I have iTunes 9.0.2 for Windows 64 installed on my laptop. It was working fine, but now it isn't loading. I have searched and tried several things so far. I've uninstalled everything apple and reinstalled it. I removed all iTunes folders and rebooted before retinstalling iTunes. I installed it as administrator. I've also played with the compatibility options as well. Any ideas of how to get it to work?

I have had a similar problem today. Sorted it tho!!Follow this and it should work.
Go to start menu and click RUN (bottom RHS) in the address bar type- msconfig press return. This will open a new window, click on selective start up, click 'apply' now click on the services tab and scroll down to 'Bonjour Service' deselect this box then click 'apply' then click OK. A box will now ask you if you want to restart, click restart. Once the computer restarts it should work. I had to deselect each item in turn until iTunes worked so this took me hours, however, it should be much quicker for you!
Good luck

"iTunes has stopped working" on Windows 7 64-bit

First time using this forum so please forgive me if I am posting this in the wrong place.
I bought a new Gateway desktop running Windows 7 64 bit. The first thing I tried to install on this new computer is iTunes. I downloaded and installed V10.5.1 64 bit from the Apple site. Every time I try to open iTunes I get "iTunes has stopped working" and it shuts down. I am not able to get into iTunes at all. I read all the support forums regarding this issue, cleaned my folders, uninstalled and reinstalled, etc and nothing is working. Can someone please help me? I am not a techie and do not have debuggers, etc.
Thank you for your time.

i had the same problem try this out, it has worked for me.
go to my computer > local drive (C:) > Program Files (X86) > Itunes.
once you get there if you see an Itunes icon that just says "Itunes" change the file name to "Itunes.exe."
then try and boot up itunes. lemme know if this works for you

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I have an iPod Touch 5G, and a PC running Windows 7 64 bit. The latest Windows 64 bit iTunes with the latest update that was released a few days ago is installed. When the PC starts, a warning screen appears asking if I want to allow iTunes to run. This is the iTunes Helper app that wants to open first and stay resident so that if I plug in my iPod Touch it will be recognized and open iTunes as designed.
Yes, on the summary pane in iTunes, the “Open iTunes when this iPod is attached” option is checked and so is the option for connecting via wireless.
The only way to prevent this is to turn off User Account Control for the entire PC which of course should not be necessary if iTunes was working as designed with the proper certificates installed.
I have removed iTunes, Bonjour and the two other Apple apps that appear in Control Panel >Programs, then re-installed the iTunes Win7 64 bit file as administrator.
It's installed as the administrator and the only user on the PC, hence by default I am the administrator. I have also clicked on Properties for iTunes, Run as Administrator, but the UAC warning screen will still appear every single time I boot the PC.
How do I get iTunes to be properly recognized so that Windows doesn’t detect it as a rouge program trying to gain access that it’s not entitled to.
Furthermore, this also prevents me from drag & dropping songs from Explorer to iTunes. The only way I can drag & drop songs from Explorer to iTunes is to turn UAC off completely.This is a feature that is explained in the instructions as a means of linking songs from your Explorer folders so they reflect in iTunes.
This appears to have been an issue since 2010 as others have experienced it also, so hopefully by now the procedure for resolving it must have surfaced.

Quicktime does NOT start
Many thanks.
In recent times, the error-message-free iTunes and QuickTime launch failures have been indicating that another application has stashed old QuickTime componentry in your system files.
So just in case we'll go looking for older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
Open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

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I have always failed trying to install iTunes to my Windows 7 64 bit PC. When installing it'll pause for a long time in this stage:
After a while it'll then show this message:
I tried it a couple of times and it always ends up like this. And moreover, when I tried installing QuickTime it ends up the same?
Anybody can help me with this???

SAME PROBLEM I HAVE.

ITunes constantly hangs my PC (Windows 7, 64 Bit)

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