Itunes content disappeared and can't be downloaded to computer

Hi everyone !
I'd appreciate your advice if you can help ?
I went to sync to i tunes for the first time in several months and found that ALL content was missing from my computer library. My iphone content is ok. When I sync'd my iphone my recent playlists disapeared from it, but nothing appeared in my computer libraries. A friend advised me to re-install itunes, rather than do that I have downloaded itunes to another (new) computer and connected to my itunes account. When trying to download any "available downloads" or "previous purchases" I have messages saying there are no new downloads or previous purchases available. After doing this I went back to my old computer and tried "download previous purchases" and it has started doing so but is taking days!
Can anyone explain a) why has this happened and b) why can't I get content on my new computer ?
All help will be very gratefully received, thanks in advance !
Cheers ..... Neil

Which version of Toast 6 are you using? Roxio made the change with the 6.1 update to "fix" Toast to no longer burn purchased iTMS content.
http://www.roxio.com/enu/support/toast/version_history6.html
"Following discussions with Apple, this version will no longer allow customers to create audio CDs, audio DVDs, or export audio to their hard drive using purchased iTunes music store content."
If your CD version is previous to 6.1 and you updated it after the fact, you could try deleting it and reinstalling it and this time NOT updating it and see if you can now burn the iTMS songs.
Patrick

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