Itunes continues to offer update to latest version, but after about 10 minutes, gives message that "service is unavailable" (.msi file is not found) What is going on?
Good morning everyone,
Since the most current version of itunes has become available for update, I will periodically get update notices to upgrade my existing version of itunes.
The problem (which, BTW, has never happened before in the 2 - 3 years I've had itunes on my WIN XP Pro SP3 computer)...is the update will proceed normally for about 10 minutes, then a dialog box opens stating that "A network resource needed is unavailable." It also offers the option to look elsewhere for a particular .msi file which it claims it cannot find (at the C:\...\.. link it displays...with a [BROWSE] button beside it.
Does ANYONE have ANY idea just what is happening here and how to resolve this very, increasingly-annoying, issue? As I indicated earlier...this issue has NEVER happened before. ALL previous updates have completed without incident. I have also tried doing updates from other Internet sites with the same unacceptable results.
NOTE: Itunes is ONLY on my WIN XP Pro computer. I have NO Ipad, Ipod, Iphone, etc.
Thank you for your time and any enlightenment!
Many thanks.
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?
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