Itunes could not back up iphone because backup could not be saved on the PC
I am not able to backup my iphone. After the last step it always comes up with this message "itunes could not back up iphone because backup could not be saved on the computer" . I tried all solutions mentioned earlier like changing time zone, deleting previous backups & manually backing up, changing user admin, running itunes as an admin, etc .
I guess my problem lies in the Camera roll. I deleted all my pictures in it and I am left with 3 images. I guess they are corrupt as I am not able to delete them. When I try to delete them from iphone gallery, it crashes. When I try to delete it from external devices like when its connected to PC, same problem occurs, cant delete these 3 pictures. I guess they are corrupt.
Can you please let me know what to do.I dont know want to restore to factory settins
I doubt that corrupt files are the problem. It is more likely a space or permissions issue. Is the hard-drive on which iTunes is stored close to capacity? Do you (or the particular user profile you have logged on with) have the requisite permissions to save to that drive?
Otherwise, do you get an error code? This might point us in the right direction.
Similar Messages
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iTunes told me to delete my backup folder when I was having problems syncing my phone to my computer. After that it wouldn't work at all. After trying and trying I deleted iTunes when it said "iTunes could not back up iPhone because the backup could not be saved on the computer"and now it wont let me install it again and keeps saying "itunes cannot be installed because the file cannot be found in the cabinet ". What the **** itunes? Nothing is working!!
I wanted to update my iTunes so I could sync my phone to my computer and update my phones software so I can use the latest apps that need a 4.2 or higher.
This is not fun for me so if anyone knows what I can do to fix this please help. Is it possible to download the "cabinent file" with the lastest iTunes?
Thank you.
-Kait
My phone is the iPhone4 and my computer is a Windows VistaI doubt that corrupt files are the problem. It is more likely a space or permissions issue. Is the hard-drive on which iTunes is stored close to capacity? Do you (or the particular user profile you have logged on with) have the requisite permissions to save to that drive?
Otherwise, do you get an error code? This might point us in the right direction. -
Hi all, I'm trying this morning to make the backup of my iPhone from 32 gigabytes. When I start the synchronization and backup I get written'' iTunes could not back up iPhone because an error occurred. I tried it on another iphone (4) and everything works fine. I can not reset the device because I have too much important data on it. Please help me.
Salve a tutti, sto cercando da stamattina di effettuare il Backup del mio IPhone da 32 gigabyte. Quando avvio la sincronizzazione e il Backup mi esce scritto '' iTunes non ha potuto eseguire il backup di Iphone perche si è verificato un errore. Ho provato su un altro iphone (4) e tutto funziona correttamente. Non posso ripristinare il dispositivo perchè ho troppi dati importanti sopra. Vi prego aiutatemi.Ok I tried to delete the backup by using your location via preferences, but I did not find any file, maybe because I've already deleted following the path to the disk. I repeat that I have 2 devices and the problem only occurs on one
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Please help me!!!! I have tried all of the steps that I have found listed for this issue. I am not sure if I should try to contact my phone provider or not. I am getting an error message without an error code. That says: Itunes could not back up Iphone because an error occurred. Please if anyone one knows any steps I should take please let me know. My iphone and Mac and iTunes are all up to date.
Itunes: Version: 11.0.2
MacBook Pro: OSX: 10.8.3
iphone4s: iOS 6.1.3
Thank youExcellent!
Please note the following:
Note: iCloud Backup does not back up music, movies, and TV shows that you did not purchase from the iTunes Store, or any podcasts, audio books, or photos that you originally synced from your computer. iCloud Backup will restore your purchased music, movie, and app content from the iTunes and App Stores during the background restore process. Previous purchases may be unavailable if they are no longer in the iTunes Store, App Store, or iBookstore.
The above comes from this article:
Choosing an iOS backup method (Should I use iTunes or iCloud to back up my iOS device?)
Best of luck with this. -
At the end of a synch I am getting the following error message "iTunes could not back up the iPod because the backup could not be saved on the computer". Any ideas on how to resolve?
See:
iOS: Troubleshooting backup issues in iTunes
Try going to iTunes>Preferences>Devices and delete the existing backup so iTunes creates an entire new one vice changing the existing one. -
How do I fix the following error? itunes counld not back up the iphone because the back up could not be saved on the computer?
I updated to iOS 5.0.1 days ago and didn't receive that notification until just now...
This time I synced new photos I took yesterday, and it gave me the:
"iTunes Sync: 54 items could not be synced. See iTunes for more information"
Perhaps it kicks off when new items get synced.
I've decided to rent a movie yesterday. Once it gets deleted, I'm curious to see if it jumps to 55 items. -
I want to restore the iPhone from a backup, but can not as much as they wrote iTunes
"iTunes could not restore the iPhone, because backup copy is corrupted or is not compatible with restorable iPhone."Bummer. Sounds like the backup is corrupt...
Do you have a question? -
i just tried to sync for the first time (iohone to PC) and i receieved an error message saying " it iTunes could not backup because backup could not be saved to the computer"
just as i've posted the same issue here hope that someone could give us a hand. I have just swtched from nokia to iPhone for my company cell and i have more than 1000 contacts... it would be murder to create those contacts one by one )))))
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Trying to back up my phone before I upgrade the software to the IO7..... When I try to manually back up now to ITunes, I get the message "ITunes can not back up IPhone because an error has occured". I have rebooted the phone and computer. Any advise?
Close iTunes & navigate to:
~/Library/Application Support/MobileSync/Backup/
and delete everything in that Backup folder, but not the folder itself. -
How i fix the problem on windows 7 itunes could not connect to the iphone because an invalid response was received from the device
take a look at https://discussions.apple.com/message/24243668#24243668. i had this problem and that solved it for me.
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Hello.
I get this error message
iTunes can not sync apps to the iPhone because it can not be determined which apps are installed on the iPhone.
iTunes kann keine Apps mit dem iPhone synchronisieren weil nicht festgestellt werden kann welche Apps auf dem iPhone installiert sind.
Need HelpBasic troubleshooting is reset, restart, restore. Have the first two been tried?
How about simply unplugging the iPhone and plugging it back in to sync?
What has been done in an attempt to troubleshoot the issue? -
My iTunes is not able to sync the iPhone 4. I'm using windows 7 32bit. At the first step it gets stuck refelcting backing up the phone then nothing happens for ages. I'm using the latest iTUnes version, does anyone have similar prob??? There are no error codes which appear and the iTUNES just gets hanged, is there a solution?
Remove the song in question from the sync list and see if the rectifies the problem.
If it does, then iTunes believes the song no longer exists on your drive and that will need to be corrected. -
Today, my iPad2 wouldn't delete mail. Then the screen turned black. I turned the iPad2 off then on. Got black screen. Tried backing up to iTunes. Got the message "iTunes cannot connect to this iPhone because unknown error occurred (OxE8000065). Help, please.
Did you try restarting it by holding down the hold and lock button at the same time until you get the apple logo? If you already tried that then you should try putting it in DFU mode and doing a restore by following these instructions- http://www.iclarified.com/entry/index.php?enid=1034
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Backup could not be saved on the computer
Everytime I try to sync my iPod touch 4g with my notebook PC running Windows 7, I get this message:
"iTunes could not back up iphone because the backup could not be saved"
I found all sorts of "solutions" on the web, none of which worked:
Delete the current backup
Run iTunes as administrator
create a new user and run iTunes
change the timezone
delete different files
running iTunes on a different computer running XP
Some jailbreak fixes - don't want to jailbreak
Any other ideas? Seems like there should be a log file somewhere that might
help. Anybody use a 3rd party tool to backup/restore?
Mikechange icloud backup to local backup on this compuet. this worked for me.
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I just noticed that some of the movies I had in iTunes did not get transferred to the iPhone 5. The missing movies are shown as generic movie icons in the iTunes panel and are checked to select them. But they do not show up in iPhone Videos. How do I get the original movies to show up again and transfer to the iPhone? I recently upgraded Mac OS to 10.6.8
1. iTunes won't offer cloud downloads for songs that it "thinks" are in your library, even if it "knows" the files are missing. If you've exhaustively searched for the missing files and there is no prospect of repair by restoring to them to their original locations, or connecting to new ones, then delete that tracks that display both the missing exclamation mark and are of media kind Purchased/Protected AAC audio file. Don't hide from iTunes in the cloud when asked, close iTunes, then reopen. You can download from the cloud links or iTunes Store > Quicklinks > Purchased > Music > Not on this computer > All songs > Download all.
2. Why? Not sure, perhaps 3rd party tools or accidental key presses combined with previously hidden warning messages when trying to organize the library. There is a hint that using the feature to downsample media as it is synced to a device may also be involved, though I've not replicated it. Whatever the reason a backup would protect your media.
tt2
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