Itunes could not back up ipod touch on my windows 7 pc

New Itouch 4th generation able to sync but not back up nor can it update to the latest version 4.3.5
Using a pc with Windows 7 (64bit). Anyone else having this issue?

Try moveng the backup file to a safe location so iTunes has to create an entire new file. It is located here and you may have to have show hidden files turned on.
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\

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ITunes could not back up iPod Touch due to unknown error. "0xD4535C43"

Any idea?
iPod touch 3rd gen, 32GB.

Try moveng the backup file to a safe location so iTunes has to create an entire new file. It is located here and you may have to have show hidden files turned on.
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\

Does anyone know how to delete the back up for the ipod? I am getting an error message that says "iTunes could not back up iPod because it is corrupt or not compatible with iPod; delete back up and try again"

does anyone know how to delete the back up for the ipod? I am getting an error message that says "iTunes could not back up iPod because it is corrupt or not compatible with iPod; delete back up and try again"

Go to iTunes>Preferences>Devices and highlight the backup you want to delete and click on Delete Backup

My ipod won't sync. keeps coming up with error message saying ' itunes could not back up ipod because a session could not be started with the ipod' help?

My ipod won't sync to my itunes. Keeps coming up with the error message 'itunes can not back up the ipod because a session could not be started with the ipod? it has been coming up with this message for the lst 2 weeks now. Will let me charge it but won't let me sync anything. Really not sure what to do or where to start or anything!

Follow these instructions to completely remove Apple software
http://support.apple.com/kb/HT1923
Then use free Ccleaner to repeatly repair your registry until it's fixed.
http://www.piriform.com/ccleaner/download/standard
download iTunes again from Apple.
http://www.apple.com/itunes/
If you have 64bit Vista or Windows 7, look for the seperate download of iTunes for that further down the page.
Once installed, use the Apple Software Update under your Start Menu to fully update all Apple components.
Your content will remain on the drive in the Music > iTunes Folder, nothing is deleted.
You should be making backups of your content regularly, either through iTunes or via copying the iTunesFolder in your Music folder to a external drive.
Windows is notorious for having "other" issues that make it unstable, we as volunteers helping others can't always resolve those issues.

Does anybody know why my ipod touch 3rd generations screen does not show anything? The screen is all black, when I try to synchronise my ipod to my library it comes up with a message saying "iTunes could not back up the ipod because a session could not be

Does anybody know why my ipod touch 3rd generations screen does not show anything? The screen is all black constantly. When I try to synchronise my ipod with my iTunes library it comes up with a message saying " iTunes could not back up the ipod because a session could not be started with the ipod. Please help and reply if you know an answer!!!

Try this previous discusssion:
https://discussions.apple.com/message/12518406#12518406

ITunes could not back up the iPod because the iPod disconnected

I had and solved a problem similar to the one reported by others: My iPod Touch 5 would not back up to iTunes. I was trying to update the iPod from iOS 8.1.3 to iOS 8.2 using iTunes on my PC and iTunes needed to back up the iPod before installing iOS 8.2. All of the attempts ended with the error message, "iTunes could not back up the iPod 'username' because the iPod disconnected."
I was finally able to update to iOS 8.2 directly from the iPod using wifi rather than through iTunes on my PC but the iPod still would not sync/backup with iTunes. (iTunes version 12.1.1.4 running under Windows 7 Pro (64 bit) SP1.) I tried a soft reset on the iPod; powering down and back up the PC; restarting iTunes; disconnecting and reconnecting the iPod. Nothing helped (I did not turn off my security software). The "Backup now" command and the "Sync" command in iTunes both resulted in the same error message as given above. "Sync via wifi" was NOT checked in iTunes. The backup file in the PC was renamed "Backup-Old," forcing iTunes to start a new file, but that didn't help either.
Finally, I discovered that Backup/Sync DID work if I started the Sync from the iPod using the "Sync Now" command in "iTunes Wi-Fi Sync" under the "General" section of "Settings." After doing a backup once that way, the backup via iTunes worked properly. I don't know why it worked that way but obviously some block has been cleared. This method might be added to the list of "things to try."
Jeremy

I have the same problem tonight for the first time. I restarted the iPod and my powerbook then used disk utilities to repair disk permissions then tried again. It got stuck on step 4 13 of 13 songs. Each time I try it gets a few more songs over before it freezes. Then I get an error message; Unknown sync error
0xE800400B.
While it is syncing the "s" on "slide to cancel" on the iPod screen is flashing. Finally iTunes freezes and I have to "force quit".
In previous tries the iPod turned off yet it still appeared on the list of devices in iTunes even after getting the "unknown error" message.

Error--iTunes could not back up because the iPod disconnected

Today for the first time I am beginning to get an error message every time I attempt to sync my iPod Touch. When I click on Sync, it appears to be going through all the proper sequence of steps. In the window at the top, it says it's starting the sync, backing up, preparing to sync, then syncing music, contacts, etc. Then when it gets to "finishing sync," a window pops up that says, "iTunes could not back up the iPod 'myname' because the iPod disconnected." Yet, in the sidebar under devices, it still shows up as being connected and I can click on any of the content areas in the sidebar and see the titles. There is still an Eject button to the right of the battery level indicator.
I've seen other similar threads about disconnections, not not this exact problem. I tried deleting all the iTunes and iPod plists in Preferences, but that didn't help.
Why did it just start doing this now and what can be done to fix this? I have iOS 4.2.1 on the device and recently updated to OS 10.6.6. Could that new system update of iTunes have created the problem?

I have the same problem tonight for the first time. I restarted the iPod and my powerbook then used disk utilities to repair disk permissions then tried again. It got stuck on step 4 13 of 13 songs. Each time I try it gets a few more songs over before it freezes. Then I get an error message; Unknown sync error
0xE800400B.
While it is syncing the "s" on "slide to cancel" on the iPod screen is flashing. Finally iTunes freezes and I have to "force quit".
In previous tries the iPod turned off yet it still appeared on the list of devices in iTunes even after getting the "unknown error" message.

HT201413 I am trying to update my ipods and I keep getting an error message saying iTunes could not back up the ipod because a session could not be started. I have followed all trouble shooting advice and still the same message. Any suggestions would be

I am trying to update my iPod touches and keep getting an error message saying iTunes could not back up my iPod because a session could not be started. I have followed all trouble shooting advice found on the apple website, unplugged and replugged the device, restarted my computer, etc. Any suggestions would be much appreciated. Thanks

I have the same issue, except I can't even sync.

HT1766 At the end of a synch I am getting the following error message "iTunes could not back up the iPod because the backup could not be saved on the computer". Any ideas on how to resolve?

At the end of a synch I am getting the following error message "iTunes could not back up the iPod because the backup could not be saved on the computer". Any ideas on how to resolve?

See:
iOS: Troubleshooting backup issues in iTunes
Try going to iTunes>Preferences>Devices and delete the existing backup so iTunes creates an entire new one vice changing the existing one.

Every time I sync my itouch I get the following message - "iTunes could not back up the iPod because the backup was corrupt or not compatible with the iPod. Delete the backup for this iPod, then try again." But I get the same message again.... Any ideas?

Every time I sync my iTouch I get the following message - "iTunes could not back up the iPod because the backup was corrupt or not compatible with the iPod. Delete the backup for this iPod, then try again." However, when I follow these instructions, delete the backup and try again - I get the same message. Any ideas what is wrong?

Hi,
Try this thread. https://discussions.apple.com/message/12661408?messageID=12661408
Carolyn

Error message: iTunes could not back up the iPod "iPod name" because an error occurred

Every time I try to back up my iPod I get this error message: iTunes could not back up the iPod "iPod name" because an error occurred. How do you fix it?

Try moving the existing backup file to a safe location and then try again. The backup file is located:
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\

Error: iTunes could not connect to iPod because it is locked with a passcode. You must enter your passcode on iPod before it can be used with iTunes. We do NOT remember the passcode used.

I am trying to restore my son's iPod Touch 4th generation. I went about 20 minutes into the recovery process and got the error message, iTunes could not connect to iPod because it is locked with a passcode you must enter your passcode on iPod before it can be used with iTunes. The whole problem started with my son putting in a password that he has now forgotten. How do I get passed this?

its the 1st time ive heared of this
can u link it to an computer to add music?
if so you should be able to restore it
connect to itunes under the devices tab click on the ipod now click summary on the top
on the page you should see and check for update's or update tab
below that there should be an restore tab just click on the restore tab
NOTE RESTOREING WILL DELETE EVERYTHING YOU ADDED TO THE IPOD AND IT WILL BE BACK TO FACTORY SETTINGS

ITunes could not restore the iPod . . . because an error occurred

I recently upgraded my iPod Touch (3rd Generation) to iOS 4. I an effort to enable the hardware encryption functionality of the device, I followed Apple's instructions to backup the iPod, erase it to factory settings (using the "Restore" button on the status pane of the iPod section of iTunes and attempt to restore from the backup I just made. Unfortunately, the restore now fails 100% of the time with the error "iTunes could not restore the iPod [iPod name] because an error occurred." There are no error numbers listed.
Any assistance anyone can provide would be much appreciated. A decent chunk of data that was local to my device now seems to be missing.

I had this exact problem, just as described by the original poster. I went to the Apple store, but the Genius Bar was totally unable to help. I am glad I went, however, in that they did have a possible explanation, which was as alarming as it was unexpected: the backup files are probably corrupt (in my case, perhaps by an (unwanted) simultaneous iOS upgrade to 4.02?). Apple had no solution, but the only choice I can see is restoring a previous, good version of the backup image to your computer, and then trying the restore again. Hopefully you have Time Machine or something similar--for once in my life, I am prepared. The files in question are located in different places on Mac and PC. See:
http://forums.macnn.com/103/ipod-iphone-and-ipad/355013/iphone-backup-file-locat ion/)
Restore the entire folder, just to be safe. iTunes now accepts the backup and seems to be working normally. It has reset, and the full restore is in process. I won't know for a few hours if my all app data is intact, so I'll have to report back.
PS: Do to some panicky monkeying around earlier in the day, I also had to restore earlier versions of these 3 files to make it work, as iTunes was no longer recognizing the old image files as belonging to my iPod. I'm not sure which one is truly responsible for the confusion.
1) iTunes Library.itl
2) iTunes Library Extras.itdb
3) sentinel

Unable to sync or backup my iPad2 with the new iTunes. I keep getting the error ""iTunes could not back up the iPad because the backup was corrupt or not compatible with the iPad.". I've deleted all the old backups but still get this.

I'm totally frustrated by iTunes and don't know how to solve my problem. Like a lot of people on here I'm not able to sync or back up my iPad2 with my iTunes (version 10.4.1.10). I'm running Win 7 Ultimate 64 bit. My iTunes worked just fine until the 10.4.xx updates came out and since June I've not been able to back up or sync the iPad2.
When I connect and try to sync I get the error message, “iTunes could not back up the iPad because the backup was corrupt or not compatible with the iPad.”
I've deleted all the old backups so there are none on my system. I've deleted iTunes and re-installed the 64bit version several times but it has not made any difference. I've read and followed several suggestions on these boards about how to remove and reinstall everything but none have worked yet. I'm stumped here.

I had the exact same thing with my shuffle - same error message saying that it was corrupt so I restored it (wiping everything in the process) and the same message came up as soon as it reloaded. Thank god I didn't try it with my iPod or iPhone first. So many issues with this new version of iTunes!!!!!!!!

My apple id works on itunes but not on my ipod touch, what gives ?

my apple id works on itunes but not on my ipod touch, what gives ?

What are you trying to do on the iPod?
Have you went to Settings>Store and sign out and then sign back in?

Itunes could not back up ipod touch on my windows 7 pc

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