Itunes could not backup the iphone because an error occurred

I can sync my iPhone but cannot backup. Keep getting this message, "itunes could not backup "name" iphone because an error occurred. I already deleted all previous backups.

Hi there, I am getting the same error - have you managed to solve it?

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TS2529 iTunes could not backup the iphone because an error occurred

I have iphone 4S 64GB. When I tried to backup today I get the message : "Itunes could not backup the iphone because an error occurred". I have tried with restoring my iphone and received the same error message. I am using iTunes 11.0.4.4 and my iphone has IOS 6.1.3. I also tried to backup my iPhone (right click on your iPhone under devices and click Back Up) but w/o any success. Can anybody help please.

Unfortunately the problem continues. I deleted the backup in the way described, but could not create a new one as the same message appears.
There is no any error code.
At the same time I have the problem to sign in into my Apple ID account. This started when tried to activate my imessage or face time. It gives me the followin message: "Could not sing in. Please check your nework connection and try again." or Could not sing in. Apple ID or password is incorrect." I know that both is OK. Network connection works fine and my password and Apple ID is correct. I log into my Apple account in iTunes without any problems. Should I restore my iPhone to factory settings or there is other solution to this problem.
Thanks

I get " itunes could not backup the iphone because an error occured

I get " itunes could not backup the iphone because an error occured

Hello there, pasqualefromdanville.
When receiving the messages that iTunes could not backup the iPhone because an error occurred, the Knowledge Base article offers up some great, in-depth troubleshooting for resolving the issue:
iOS: If you can't back up or restore from a backup in iTunes - Apple Support
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

ITunes could not restore the iphone because an error occurred -1

Hello,
After upgrade an iPhone 4 to os 5.1, I can't restore the backup : while restore I get the error iTunes could not restore the iphone because an error occurred -1. I tried to reset the iPhone, but it restores alwayds whit os 5 and not 4. Each time I connect the iPhone, il runs un recovery mode, but recovery fails with error -1.
Any help ?
Thx

Hi i had faced the similar issue but i could resolve easily. I followed the following steps:
1. Restarted my laptop.
2. Restarted my iphone
Re-connected my iphone to laptop, opened iTunes and iTunes automatically asked for "Restore from Backup".
I selected the option and it worked.
You can also refer to following urls:
1. http://support.apple.com/kb/ts2529
2. Check for Resolution step and click the line "how to restart your ios device"
Hope it helps.

Could not backup the iphone because an error occurred

hi all going crazy spent hours upon hours trying to find the solution:
iphone 4s can sync etc but cannot back up says the following when trying to back:
"could not backup the iphone because an error occurred"
now ive tried deleteing previous backup, still didnt work, no i have no backup.
tried uninstalling reinstall drivers n itunes, still didnt work.
tried on another computer still didnt back up.
i tried deleting the backup folder, still didnt work.
i have pretty much tried everything unless there is a special tweak or program that i can use.
please help very desperate.
thanks./

I don't know the solution as to why you can't back up to iTunes, but another option you can try is to backup to iclouds http://support.apple.com/kb/HT1766

"could not backup the iphone because an error occured." how can I fix this?

My iphone will not backup to my computer, when I try it says "could not backup the iphone because an error occured. how can I fix this?

Hello there Justin,
I found a nice lil gem about troubleshooting backup issues with iTunes from an iOS device. Named iOS: Troubleshooting backup issues in iTunes it can be found here http://support.apple.com/kb/ts2529.
Here is a general over view of what the troubleshooting will entail. Each section has instructions in the article.
Simply restarting the computer and the iOS device may resolve a backup issue. After restarting, attempt to restore again. Learn how to restart your iOS device.
To perform the rest of steps in this article, you need to be logged in to the computer as an administrator. If you're not sure if you have administrator access, contact the owner of the computer or the system administrator.
Collapse All Sections | Expand All Sections
1. Back up your backup
2. Update to the latest software
3. Disconnect other USB devices
4. (Windows only): Check for Layered Service Providers (LSPs)
5. Check security settings
6. Back up using a new user account
7. Reset the Lockdown folder
8. Windows only: Update your USB chipset drivers
9. Back up on a different computer
All the very best,
Sterling

HT4972 itunes could not restore the iphone because an error occurred

Attempting to update wife's 3GS to latest iOS 5.1.1... update downloaded in iTunes... iPhone backed up as far as I can tell apps, contacts and everything like pictures and stuff... system was pushed to the firmware/software update up until the point of restoring from the backup all of the above files that should've been stored... an error message as in the SUBJECT line pops up and then next dialog is error code (-1).
iTunes shows that a 'new' iPhone has been attached and the options are to setup a new iPhone or restore from backup... i try selecting the desired phone backup from the drop down (listed are two phones labeled as phone #1 - mine, #2-hers)... error occurs everytime... haven't tried choosing my phone. I'm hoping the phone isn't bricked at this point as it's sitting with the Apple icon on screen and that's it.
Any help would be appreciated rather than having to go to the 'Genius'es at an Apple store that never seem to be any help at all.
JDRR-NTx, a presently unsatisfied Apple customer :^(

Hi i had faced the similar issue but i could resolve easily. I followed the following steps:
1. Restarted my laptop.
2. Restarted my iphone
Re-connected my iphone to laptop, opened iTunes and iTunes automatically asked for "Restore from Backup".
I selected the option and it worked.
You can also refer to following urls:
1. http://support.apple.com/kb/ts2529
2. Check for Resolution step and click the line "how to restart your ios device"
Hope it helps.

Itunes could not restore the iphone because an error occured???

Please help in restoring iphone.. i can see only loading page but not going to Home screen.

We need a lot more information. What is the error message (including the error number)? What is your computer and operating system? Are you connecting the phone to a USB port on your computer or a hub (it should not be a hub)? Have you disabled your antivirus and firewall? Is the phone jailbroken? Has the computer you are using ever been used to jailbreak any iOS device (not just the phone with the problem)?

- itunes could not backup the iphone because the iphone disconnected -

- Hi -
- i'm Seeking Help for a Problem i am Encountering When Connecting my iPhone to iTunes... -
- iTunes Will Not Backup my iPhone - & Gives me the Following Error Message:
itunes could not backup the iphone because the iphone disconnected
- i Get this Message Even though the iPhone Remains Physically Connected via USB -
- i am Using:
- iTunes Version - 9.0.2 -
- iPhone 3GS - 32GB - O.S - 3.1.2 - (NOT JAILBROKEN) -
- i am Able to Sync the Device... - It's Just the Backup Procedure that is Failing -
- Any Advice Please - (?)
- Thanks -
D.

Thanks for Your Continued Help... -
- I Have Managed to Make a Backup for the 1st Time Since October 25 2009 This Afternoon... - but am Now Again Unable to Make a New Subsequent Backup - i am Confronted with the Persisting Error Message of a Disconnect -
- i Don't Know How i Managed to Get the Device to Make a Back-Up this Afternoon - but it is Filed Under the Devices Menu in iTunes - Along With 2 Previous Backups -
- All Backups Listed are Detailed Below:
iPhone - Today 13:58
iPhone - 25 Oct 2009 19:53 - 25/10/2009 19:53
iPhone - 7 Aug 2009 15:32 - 07/08/2009 15:32
- i Remember that on the Evening of 25 Oct 2009... - for Some Unknown Reason... - i Lost All of my SMS from iPhone - Just Disappeared - Everything Else Remained & Was Fine -
- i Tried Various things to Remedy the Missing SMS Problem - & was Unsuccessful in Restoring the Lost Messages -
- i Then Did a Factory Restore of the Device to Initialize the iPhone -
- i was Annoyed by Not Being Able to Recover those SMS... -
- i'm Guessing though that those SMS Could be Stored in the Older Backups i Have Listed... - (?)
- & so i Do Not Wish to Lose those Backups... - so i'm Wondering if there Would be a Way to Make a Copy of the 3 Backups i Have Listed Under Devices Before i Delete Any - (?)
- Thanks Again -
D.

ITunes could not backup the iPhone because the iPhone is disconnected

Hi,
I've iPhone 5 and it has ios 6.1.2. I'm using windows 8. While I'm syncing the iPhone, I've an error that is saying "iTunes could not backup the iPhone because the iPhone is disconnected". I did nearly everything to backup but I couldn't achieve it.
Could someone help me to fix this problem please?

Hey Lawrence,
A big THANK YOU!! to you! Your suggestions worked!
Before I changed USB ports (more on that in a sec...), I employed one of your suggestions that you gave to someone else with the same problem...and that was to clean the connector on the bottom of the phone with a soft dry tooth brush. I couldn't believe the amount of lint that came out! Especially what was found in either end...had to do some very careful picking. (Almost enough lint to knit a small sweater!!)
Changing the USB port was the second and final step required for a successful backup. My computer is a laptop, and I did have a USB Bluetooth adapter (for another device) installed. I removed the adapter, plugged the iPhone into that USB port, crossed my fingers...and it worked!!!
Now if I can figure out the rest of this darn program, I might upgrade to a new iPhone!
Again, thank you very much Lawrence!
Rich

"iTunes could not backup the iPhone because the backup was corrupt or not compatible with the iPhone." Anybody else experienced this when trying to update iPhone software to 5.1.1???

"iTunes could not backup the iPhone because the backup was corrupt or not compatible with the iPhone."
Anybody else experienced this when trying to update iPhone software to 5.1.1???
How have you resolved this issue.
Any help anyone can give will be warmly received!!
Thanks,
R.
London.

Hello jsachi,
The article linked below details a number of troubleshooting steps that can help get a backup created in iTunes.
iOS: If you can't back up or restore from a backup in iTunes
http://support.apple.com/kb/TS2529
Cheers,
Allen

Hi all, I'm trying this morning to make the backup of my iPhone from 32 gigabytes. When I start the synchronization and backup I get written'' iTunes could not back up iPhone because an error occurred. I tried it on another iphone (4) and everything works

Hi all, I'm trying this morning to make the backup of my iPhone from 32 gigabytes. When I start the synchronization and backup I get written'' iTunes could not back up iPhone because an error occurred. I tried it on another iphone (4) and everything works fine. I can not reset the device because I have too much important data on it. Please help me.
Salve a tutti, sto cercando da stamattina di effettuare il Backup del mio IPhone da 32 gigabyte. Quando avvio la sincronizzazione e il Backup mi esce scritto '' iTunes non ha potuto eseguire il backup di Iphone perche si è verificato un errore. Ho provato su un altro iphone (4) e tutto funziona correttamente. Non posso ripristinare il dispositivo perchè ho troppi dati importanti sopra. Vi prego aiutatemi.

Ok I tried to delete the backup by using your location via preferences, but I did not find any file, maybe because I've already deleted following the path to the disk. I repeat that I have 2 devices and the problem only occurs on one

I am getting an error message on my itunes when trying to back up my iphone 4s, itunes could not back up iphone because an error occurred.

Please help me!!!! I have tried all of the steps that I have found listed for this issue. I am not sure if I should try to contact my phone provider or not. I am getting an error message without an error code. That says: Itunes could not back up Iphone because an error occurred. Please if anyone one knows any steps I should take please let me know. My iphone and Mac and iTunes are all up to date.
Itunes: Version: 11.0.2
MacBook Pro: OSX: 10.8.3
iphone4s: iOS 6.1.3
Thank you

Excellent!
Please note the following:
Note: iCloud Backup does not back up music, movies, and TV shows that you did not purchase from the iTunes Store, or any podcasts, audio books, or photos that you originally synced from your computer. iCloud Backup will restore your purchased music, movie, and app content from the iTunes and App Stores during the background restore process. Previous purchases may be unavailable if they are no longer in the iTunes Store, App Store, or iBookstore.
The above comes from this article:
Choosing an iOS backup method (Should I use iTunes or iCloud to back up my iOS device?)
Best of luck with this.

ITunes could not backup the iPhone because...

When trying to back up my iPhone I get the message "iTunes could not backup the iPhone "Alex's iPhone" because the backup could not be saved on the computer"
I am running Windows XP SP3, iTunes 9.0.2 and OS 3.1.2 on my 3GS. None of the solutions to this problem I have come across have worked. I have tried:
- Deleting the back up through iTunes
- Deleting the whole back up folder manually
- Uninstalling and reinstalling iTunes and all related components
- Adding the back up folder to the exception list of AVG's resident shield
- Creating a back up on another machine to transfer to the PC I use (I could not move the back up file, would not let me copy it to a flash drive)
As I could create the back up on another PC I suspect the problem is with the PC rather than the iPhone. I do not want to try restoring the iPhone as I don't have a back up so will lose all my info!
Any suggestions would be greatly appreciated, I am getting very frustrated with this problem.
Thanks,
alx7000

Is this 64 bit XP or 32 bit??
Try these links
http://support.apple.com/kb/TS2529
http://www.guruguidedvds.com/iphoneblog/common-problems/iphone-backup-problem-ch ecklist/
Is your backup set to encrypt?? Try turing that off and see what happens

ITunes could not restore the iPhone because an error ocurred

I changed my LCD and my iPhone 3GS worked fine for a day, but then stopped repsonding completely. I hooked it up to iTunes and restored it to factory settings. Now, when I try to restore it to the last known backup, I get and error box that says:
iTunes could not restore the iPhone "[name] iPhone" becuase an error occurred.
How can I restore to this backup?

LCD? The display?
Perhaps the backup is corrupted.
Try restoring as new...
How to set up your iPhone, iPad, or iPod touch as a new device

Itunes could not backup the iphone because an error occurred

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