ITunes could not backup the iPhone because the iPhone is disconnected

Hi,
I've iPhone 5 and it has ios 6.1.2. I'm using windows 8. While I'm syncing the iPhone, I've an error that is saying "iTunes could not backup the iPhone because the iPhone is disconnected". I did nearly everything to backup but I couldn't achieve it.
Could someone help me to fix this problem please?

Hey Lawrence,
A big THANK YOU!! to you! Your suggestions worked!
Before I changed USB ports (more on that in a sec...), I employed one of your suggestions that you gave to someone else with the same problem...and that was to clean the connector on the bottom of the phone with a soft dry tooth brush. I couldn't believe the amount of lint that came out! Especially what was found in either end...had to do some very careful picking. (Almost enough lint to knit a small sweater!!)
Changing the USB port was the second and final step required for a successful backup. My computer is a laptop, and I did have a USB Bluetooth adapter (for another device) installed. I removed the adapter, plugged the iPhone into that USB port, crossed my fingers...and it worked!!!
Now if I can figure out the rest of this darn program, I might upgrade to a new iPhone!
Again, thank you very much Lawrence!
Rich

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Error: iTunes could not copy **** to MyiPod because the iPod disconnected

I am using Lion 10.7.3 with 10.6.1 and an iPod Touch 2nd generation with iOS 5.1. It all started because I noticed some of my songs were not properly tagged. So, I went into iTunes to fix them. Then, I plugged in the iPod and hit sync. But, it didn't change the songs in my iPod. So, I decided to try again. Still didn't change anything. Don't know why. In the past, changing the information about the song would cause it to sync again.
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Itunes could not copy [File Name] because the file could not be read.

Im trying to sync my ipod with my newly updated collection in itunes. But im getting the above error on random songs during the update process. Sometimes it will get 100/3000 songs complete before i get the error. Other times it only gets 4/3000. There doesnt seem to be a connection to the songs it has trouble on either. Some of the songs are newly added, and some of the songs i already had on my ipod. But it seemed to want to wipe my ipod clean first because i had changed too much in itunes or something. After i get the error itunes seems to think i have disconnected the ipod and wont detect it again until i unmount/mount again. My ipod library also stays empty, even when it gets 100/3000 songs synced before the error.
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Two possibilities come to mind.
Check your source hard drive for errors, right-click on the drive holding the library, click Properties, tools, check for errors, scan for and attempt recovery of bad sectors...
Or...
Repair Security Permissions
Right-click on your main iTunes folder and click Properties, then go to the Security tab and click Advanced. If necessary grant your account and SYSTEM full control of this folder, subfolders and files, then tick the option to replace permissions on child objects which will repair permissions throughout the library. This is the XP dialog but Windows 7 shouldn't be too different.
If it won't let you change the permissions use the Owner tab to take ownership from an account with administrator privileges.
tt2

Cannot backup iPhone 3GS. Error Message: iTunes could not backup iPhone because iPhone Disconnected. What is the fix for this problem?

Hi, I'm hoping someone can help me find a solution to my problem.
When a backup is attempted, it starts off as if it's working, then stops and the following error message appears: "iTunes could not backup iPhone because the iPhone disconnected". But, the iPhone doesn't really disconnect! It must be some type of internal glitch.
The iPhone is a 3GS and I have mostly pictures and contacts, two songs, a total of 33 apps. The iOS is updated (6.1.6). I do not know if this phone was ever jailbroke. I have been able to backup this phone before, but cannot now. The last backup was 9/21/13, it is now 3/2/14.
Sorry if there is too much info, or not the correct info to find a solution!
Also, I must say that although I am not a tekkie, I've seen many different types of various programs and I find that iTunes is not very intuitive...don't mean to hurt anyone's feelings, just my humble opinion.
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Camp917

Hey Lawrence,
A big THANK YOU!! to you! Your suggestions worked!
Before I changed USB ports (more on that in a sec...), I employed one of your suggestions that you gave to someone else with the same problem...and that was to clean the connector on the bottom of the phone with a soft dry tooth brush. I couldn't believe the amount of lint that came out! Especially what was found in either end...had to do some very careful picking. (Almost enough lint to knit a small sweater!!)
Changing the USB port was the second and final step required for a successful backup. My computer is a laptop, and I did have a USB Bluetooth adapter (for another device) installed. I removed the adapter, plugged the iPhone into that USB port, crossed my fingers...and it worked!!!
Now if I can figure out the rest of this darn program, I might upgrade to a new iPhone!
Again, thank you very much Lawrence!
Rich

- itunes could not backup the iphone because the iphone disconnected -

- Hi -
- i'm Seeking Help for a Problem i am Encountering When Connecting my iPhone to iTunes... -
- iTunes Will Not Backup my iPhone - & Gives me the Following Error Message:
itunes could not backup the iphone because the iphone disconnected
- i Get this Message Even though the iPhone Remains Physically Connected via USB -
- i am Using:
- iTunes Version - 9.0.2 -
- iPhone 3GS - 32GB - O.S - 3.1.2 - (NOT JAILBROKEN) -
- i am Able to Sync the Device... - It's Just the Backup Procedure that is Failing -
- Any Advice Please - (?)
- Thanks -
D.

Thanks for Your Continued Help... -
- I Have Managed to Make a Backup for the 1st Time Since October 25 2009 This Afternoon... - but am Now Again Unable to Make a New Subsequent Backup - i am Confronted with the Persisting Error Message of a Disconnect -
- i Don't Know How i Managed to Get the Device to Make a Back-Up this Afternoon - but it is Filed Under the Devices Menu in iTunes - Along With 2 Previous Backups -
- All Backups Listed are Detailed Below:
iPhone - Today 13:58
iPhone - 25 Oct 2009 19:53 - 25/10/2009 19:53
iPhone - 7 Aug 2009 15:32 - 07/08/2009 15:32
- i Remember that on the Evening of 25 Oct 2009... - for Some Unknown Reason... - i Lost All of my SMS from iPhone - Just Disappeared - Everything Else Remained & Was Fine -
- i Tried Various things to Remedy the Missing SMS Problem - & was Unsuccessful in Restoring the Lost Messages -
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- i'm Guessing though that those SMS Could be Stored in the Older Backups i Have Listed... - (?)
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D.

ITunes could not backup the iPhone because...

When trying to back up my iPhone I get the message "iTunes could not backup the iPhone "Alex's iPhone" because the backup could not be saved on the computer"
I am running Windows XP SP3, iTunes 9.0.2 and OS 3.1.2 on my 3GS. None of the solutions to this problem I have come across have worked. I have tried:
- Deleting the back up through iTunes
- Deleting the whole back up folder manually
- Uninstalling and reinstalling iTunes and all related components
- Adding the back up folder to the exception list of AVG's resident shield
- Creating a back up on another machine to transfer to the PC I use (I could not move the back up file, would not let me copy it to a flash drive)
As I could create the back up on another PC I suspect the problem is with the PC rather than the iPhone. I do not want to try restoring the iPhone as I don't have a back up so will lose all my info!
Any suggestions would be greatly appreciated, I am getting very frustrated with this problem.
Thanks,
alx7000

Is this 64 bit XP or 32 bit??
Try these links
http://support.apple.com/kb/TS2529
http://www.guruguidedvds.com/iphoneblog/common-problems/iphone-backup-problem-ch ecklist/
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London.

Hello jsachi,
The article linked below details a number of troubleshooting steps that can help get a backup created in iTunes.
iOS: If you can't back up or restore from a backup in iTunes
http://support.apple.com/kb/TS2529
Cheers,
Allen

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Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Note: To quickly access the Application Data folder, click Start, and choose Run. Type %appdata% and click OK.
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
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Delete the entire Backup folder if there is anything at all in it.

"iTunes could not backup the iPhone "Name's iPhone" because an error occurred."

MacBook Pro 10.8.2 (running as admin)
iTunes 11.0.1
iPhone 4S 6.0.1
“iTunes could not backup the iPhone “Name’s iPhone” because an error occurred.”
I’ve read and followed some of the suggestions about deleting the backup… which I did and nothing. Syncing is no problem but when the status bar says “backing up”, the error pops up and it continues to sync music and apps.
Deleted backup… didn’t help which means I have no backup to restore from.
No error code associated with message.
I’ve tried restoring (via iTunes) but after it “extracts the software”, it stops because it can’t do a backup.
I thought I read in another thread where a poster said something about resetting/deleting everything from the phone directly, can anybody tell me if this works? I know I can reload the apps and music but will this delete the camera roll too?
I know there are numerous thread regarding this error message so I apologize for being repetitive… but I would be eternally grateful for any and all additional help!!

m8...aLL u cn do iz...
downloaD d crack firmWare [3.1.2 or 3.1.3] fRom felixburns.com [or u cn google iT] ..
downGrade itunes 9.2 to d previouS itunEs [9.0]
in iTunes 9.0 ...cliCk restore holdinG d shift button...
now press d firmware crack wich u downloaded fRom d location wre u saved it...[disconnect d internet while doin d restore]
now iTunes downgraded 9.0 ..dsnt hve any choice bt 2 restore d ipod wid 3.1.2 or 3.1.3 wicheva u lyk...
rest is on u..!!

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I have deleted all previous backups on the laptop
I have restored the the iPhone
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I may have a work around/solution.
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Locate your current backup within Finder/windows explorer.
Go into the device backup folder (will be titled the UDID of your device) and cut the info.plist, manifest.mbdb, manifest.plist and status.plist files, and paste them somewhere else for storage just in case.
Now you need those same 4 files from a working backup of your device. Paste them into the backup folder where you just removed the others from.
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Often this allows a backup to complete successfully for me.
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I have kept a working copy of those files for use whenever this happens.
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Unfortunately the problem continues. I deleted the backup in the way described, but could not create a new one as the same message appears.
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Itunes could not backup the iphone because an error occurred

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Hello there, pasqualefromdanville.
When receiving the messages that iTunes could not backup the iPhone because an error occurred, the Knowledge Base article offers up some great, in-depth troubleshooting for resolving the issue:
iOS: If you can't back up or restore from a backup in iTunes - Apple Support
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

ITunes could not backup the iPhone because the iPhone is disconnected

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