Itunes could not check for an update to the carrier settings for your iphone. An unknown error occur (-50)
Have problem with "Check for Updates" for iTunes or accessing iTunes stores. Called Apple support locally in Singapore who couldnt help resolve the problem and was directed to helpdesk in Norway but after hours on the phone, they still could not solve the problem. They are also referring solutions from iTunes support FAQs to go through the problem I encountered. In the end, they said will escalate the matter to next level and will contact me back but they never did. Other error message include "A program caused iTunes to stop working..."
I am using a SONY Vaio with Windows 8. Current iTunes version is 11.1.3.8. Disappointed with Apple Support. I was able to do backup with itunes though. Appreciate anyone who encountered similar problem to share the solution. Thanks.
I got the same error but I think I know what's wrong with my situation. My iPhone 4 is programmed for a CDMA carrier that Apple doesn't support. I have limited ability with the phone... but I still love it.
Similar Messages
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I recently bought a used iPod Classic (my previous one was stolen). I still had my iTunes library on my computer so I was just going to hook it up and sync my library over, replacing what was on there from the previous user. When I first hooked it up to my computer (Windows 7 64-bit) there was a message saying the drivers were not installed properly. I un-plugged it, and plugged it back in to the same result. I tried 1 more time and didn't get the error message. I then opened iTunes and clicked on the iPod. I checked for updates, then clicked "Restore this iPod". Next, I set it up to sync music, and the sync began. It seemed to work for a while, the "Syncing iPod" message was displayed at the top, and it said it was copying songs over. It did this for about 10 minutes before I finally got the following message:
"Itunes could not copy (name of song) to the ipod (name of ipod) Because an unknown error occurred (-53)"
After that happens, everything seems to freeze up. iTunes says it's still syncing, but nothing ever seems to happen. If I click the eject button, nothing happens either. I eventually have to just disconnect the iPod. The iPod seems frozen for a while, then it seems to reboot itself (the gray apple window displays), then the interface displays and I can get to the songs on there. But, only a very small portion of my library makes it to the iPod. I've tried several times now and it always seems to be the same songs that DO make it onto the iPod. However, it's a different song listed in the error message each time, so it doesn't seem to be just 1 song causing the problem. Also, once I hook the iPod back to the computer, Windows displays a message prompting me to scan the drive and fix errors. I did it once and it said it found some errors and fixed them.
I saw this thread: https://discussions.apple.com/thread/3924425
and some people were suggesting removing everything from your library then re-adding it, in case the paths were messed up. I tried that and still got the same results. I also updated iTunes to the latest version, and I've tried different USB ports and 2 different USB cables.
I also found instructions for a batch file you can run that, I believe, updates the iTuens DLLs, I did that as well but it did not help: http://support.apple.com/kb/TS1539
What else can I try to fix this?bump (if that's allowed)
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Itunes could not copy (name of song) To the ipod (name of ipod) Because an unknown error occurred (-50)
I had this problem with a new album I downloaded this week from Amazon. It looks like they changed their cloud player download functionality within the last few weeks.
I previously tried the steps listed here: http://support.apple.com/kb/TS1539
I had also tried Windows Updates and a few other suggestions I found on this topic and nothing had worked.
In iTunes, when I right-click on the track to "Get Info," I noticed it lists WHERE at the bottom of the Summary tab to show where the file is located. It said the file was located in \\?\C:\mp3\... Amazon automatically downloads my mp3's to this directory and imports them to iTunes. I assumed there was something wrong with the mapping, due to the \\?\.
If you notice your files are not mapped to a valid location:
Highlight the affected tracks and press the <Delete> key on your keyboard.
Select the Remove option when prompted to remove the files from your Library. Take care to Keep Files if prompted so you don't completely remove them from your computer.
Locate the files on your computer and drag them to import back into iTunes. If you check the location mapping in Get Info, the directory should now be valid.
I think the USB workaround above might resolve this issue, but this probably helps to explain that the files locations weren't referenced in iTunes correctly in the first place.
Message was edited by: artfuldodgr42 -
Hello,
this morning I received the following error message when the iPhone connected to iTunes: i
tunes could not check for an update to the carrier settings for your iphone. an unknown error occurred (1635)
any ideas? thxI get the same error (although in Dutch ;-)).
It also says something like (I'm translating): "Make sure your network settings are correct and your networkconnection is active or try again later." Is there a way to find out these "correct networksettings"?
I now get it for a week, eacht time I connect my iPhone to itunes... -
when I click on check for update I get error, iTunes could not check for an update to the carrier settings for your iPhone. an unknown error occurred 1630
Make sure your network setting are correct and your network connection is active or try again latter.update your itunes to 10.5.2 and error is not showing up anymore..
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When restoring and updating my iPhone I am getting the following message " iTunes could not update to the carrier settings for your iPhone.an unknown error occurred (1630).can anyone please with a knowledge tell me what I should do please. Thank you
The search bar can be very valuable...........
In using it, I found out other's have had this issue and it likely means you have a 3G iPad? If you do, go into settings and turn off cellular data, then try to update again and you should be OK........ -
When i connect my ipad2 to iTune, it show "iTunes could not check for an update to the carrier settings for your iPad. An unknown error occured (1651)". What should i do to solve this problem? My iTune version is 10.1.4.10 and my ipad is 4.3.5.
If you have iOS 7.1 then you must be a developer, so you should be posting in the developer forums : https://devforums.apple.com/index.jspa
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am trying to sync my ipad with my computer and keep getting the following message: iTunes could not check for an update to the carrier settings in your ipad. an unknown error occurs (1631). what do I do??
The search bar can be very valuable...........
In using it, I found out other's have had this issue and it likely means you have a 3G iPad? If you do, go into settings and turn off cellular data, then try to update again and you should be OK........ -
I have ipad 3 iOS 7.1 last update when connect to my macbook osx 10.8.5 get the following error "iTunes could not check for an update to the carrier settings for your iPad A unkown error occurred 1651"
any help pleaseIf you have iOS 7.1 then you must be a developer, so you should be posting in the developer forums : https://devforums.apple.com/index.jspa
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ITunes could not update the carrier settings on your iPhone
When I try to download and install the new carrier settings file, I get the message "iTunes could not update the carrier settings on your iPhone. You do not have enough access privileges for this operation." (I got a similar message when I tried to download and install the OS update.)
I've been able to work around the problem by creating a different user and installing from there. But I'd like to be able to find and correct the cause of the error message instead of using a workaround. It seems like there's a file or folder somewhere that has somehow become read-only. Does anyone know where iTunes downloads the carrier settings and OS update files?Jim VanLeeuwen wrote:
You will find them in separate folders within your user account Library/iTunes folder.
That was it. Somehow the owner of ~/Library/iTunes got changed to root.
Jim VanLeeuwen wrote:
Have you tried using Disk Utility to Repair Permissions?
Right after I posted the message I thought that the age-old placebo of repairing permissions might actually fix my problem. Because of your quick reply I found the ownership problem before repairing permissions. So here was the perfect chance for a test. Repair Permissions ran successfully but the owner of ~/Library/iTunes was still root. Repair Permissions fails the test.
I manually changed the owner to steve and was able to download and install the carrier settings.
Thanks! -
When I tried to sync my 4G iphone factory unlocked to iTunes I got this message "An update to the carrier settings for your iPhone is available. Would you like to download it now?" Should I hit "Download and Update"? or "Learn More" ?
I have a factory unlocked iPhone 3GS (eg: purchased from Apple). I received the same message at some point and eventually (after reading a bit more) accepted "Download and Update". No problem. No apparent bad effects. It just seems to update things specific to the carrier (Bell Mobility in my case).
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Unable to check for available downloads. an unknown error occurred 3036
Keep getting this error when check for available downloads... pls Help!!!
I had the same problem... but because it was happening on all four of my computers, they couldn't blame just one device. Contact iTunes support:
http://www.apple.com/emea/support/contact/itunes/phone_contacts/
Tell them that someone else with the same problem got it solved when they (iTunes) found two "unknown downloads" that were clogging my connection to iTunes. Once they deleted those files, my uploading of apps and downloading of subscription episodes resumed.
Terrie -
Unable to check for available downloads. an unknown error occured (2020)
i had bought the itouch update yesterday and i cant download it. whats going on? all i get when i hit download is error 2020. what is that
I was having this problem also after trying to download the 3.1.2 software update. I am unable to download that or anything else for that matter to include downloads that were working fine before that. I have seen a bunch of people that have this exact same problem. I've seen no solution for Apple, but I did find this link http://www.mydigitallife.info/2008/07/12/iphone-3g-and-os-20-bricked-with-activa tion-unknown-error-9838-and-4-or-unavailable-fix-by-waiting/
It says this was a problem before...basically, it is Apple unable to handle all the requests and that the solution is to just wait. I don't like this. I think apple support needs to get off their collective buts and fix this. -
Is there some way to instruct iTunes to not check for updates of one of my apps?
2nd gen ipod touch running 4.2.1 (which is the highest availble for that generation).
I have a free weather app that just came out with an update. This new version requires at least 4.3.
Since I have the older version of the app, iTunes notifies me of the update, which is not going to work on my ipod. (Actually I downloaded it anyway just to confirm that it wouldn't work, and sure enough, it didn't even want to start).
So now that I have deleted that version and reloaded the old one, will I be stuck with that number 1 next to the Apps icon for ever more? Is there some way I can instruct iTunes to not check for updates of that app? Or is there some other solution that isn't apparent to me?You get all the new iWork suite (Pages 5, Numbers 3 & Keynote 6) free with your Mac purchase. You just need to go to the App Store and sign in with your Apple I.D.
We warn against relying on the new iWork Apps, they really are just public betas and we are getting a number of users here with unopenable files. Bad news if this is your Masters.
iWork '09 can be purchased as a Boxed DVD set from Amazon US$27, or online.
It is much more usable and safer (not totally).
LibreOffice [free] does not have as polished a UI but is actively supported, and uses open file formats as well as MsOffice formats. It also has the advantage of opening/saving virtually every known format on the planet (wish it would do Pages!) and has a usable but not briliant intgrated database.
Peter -
what do i do after downloading iOS 3.1 software and "There was a problem downloading iOS 3.1.1 software update for ipod touch. an unknown error occurred (8288). Please check that the connection to the network is active and try again." comes up?
Hello, I hope by now you have resolved the upgrade issue, but if not, here is what I ended up having to do:
“SUCCESS!!! I took my iPod to a friend who is a computer programmer/genius. He turned off his wireless, hooked the ethernet cable directly into his computer, and the download went through without a hitch. YAY!”
Here is my original post explaining what I had already tried:
“Hi all,
I got an iPod Touch 1st gen for my youngest son for Christmas as a starter. It has the 2.1.2 ios on it, but after I paid for the upgrade to 3.1.1, I keep getting an error message (8288) saying there was a problem with the network connection. I have called customer service, and they suggested I try on a different computer, and if that didn't work, try connecting to a different network, and then trying the update. None of this has worked. It seems that tech support is clueless with this issue.
I have installed and unistalled iTunes 10.5, 10.3, 10.4, and now I am back with 10.5. I have tried looking up the issue from several search engines but no one seems to have a universal solution and I have tried several.
I really want to have this thing updated for himw hwne he opens it, but I am starting to worry that my purchase was a bust. I know this is the oldest version, but I don't want to buy a newer, more expensive iPod and him still not be mature enough to really take care of it. As I said, this one is a starter.
Can anyone help? Please?!
Thank you!!!
P.S. We have a PC, with Windows XP Home.”
Now, there seem to be a lot of different ways to solve the 8288 error, none of which are universal. Best of luck getting yours upgraded!
Tiffany
P.S. The post by Sparkhi is a link to his blog going into a long story about how he wanted Apple to pay him for “solving” the issue….the one that apparently has been solved by multiple solutions. I’m not trying to bash, it just bothers me that he put up this whole story and finally, at the very end of his blog post, posts his solution.
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