Itunes could not connect to iphone  and unknow error occured

why does my itunes not connect to my iphone everytime i plug in my phone to my laptop this message always comes up "itunes could not connect to iphone and unkown error occured"

I've had the same issue for a week now. Just tried to sync on my home iMac (week long problem at work on MacBook Pro, but trying a clean install at home didn't change things).

Similar Messages

  • ITunes could not connect to iPhone because unknown error (0XE8000001)

    Anyone getting this error? iTunes could not connect to iPhone because unknown error occurred (0XE8000001)

    I've had the same issue for a week now. Just tried to sync on my home iMac (week long problem at work on MacBook Pro, but trying a clean install at home didn't change things).

  • Hi all, I'm trying this morning to make the backup of my iPhone from 32 gigabytes. When I start the synchronization and backup I get written'' iTunes could not back up iPhone because an error occurred. I tried it on another iphone (4) and everything works

    Hi all, I'm trying this morning to make the backup of my iPhone from 32 gigabytes. When I start the synchronization and backup I get written'' iTunes could not back up iPhone because an error occurred. I tried it on another iphone (4) and everything works fine. I can not reset the device because I have too much important data on it. Please help me.
    Salve a tutti, sto cercando da stamattina di effettuare il Backup del mio IPhone da 32 gigabyte. Quando avvio la sincronizzazione e il Backup mi esce scritto '' iTunes non ha potuto eseguire il backup di Iphone perche si è verificato un errore. Ho provato su un altro iphone (4) e tutto funziona correttamente. Non posso ripristinare il dispositivo perchè ho troppi dati importanti sopra. Vi prego aiutatemi.

    Ok I tried to delete the backup by using your location via preferences, but I did not find any file, maybe because I've already deleted following the path to the disk. I repeat that I have 2 devices and the problem only occurs on one

  • TS2529 iTunes  could not backup the iphone because an error occurred

    I have iphone 4S 64GB. When I tried to backup today I get the message :  "Itunes  could not backup the iphone because an error occurred". I have tried with restoring my iphone and received the same error message. I am using iTunes 11.0.4.4 and my iphone has IOS 6.1.3. I also tried to backup my iPhone (right click on your iPhone under devices and click Back Up) but w/o any success. Can anybody help please.

    Unfortunately the problem continues. I deleted the backup in the way described, but could not create a new one as the same message appears.
    There is no any error code.
    At the same time I have the problem to sign in into my Apple ID account. This started when tried to activate my imessage or face time. It gives me the followin message: "Could not sing in. Please check your nework connection and try again." or Could not sing in. Apple ID or password is incorrect." I know that both is OK. Network connection works fine and my password and Apple ID is correct. I log into my Apple account in iTunes without any problems. Should I restore my iPhone to factory settings or there is other solution to this problem.
    Thanks

  • ITunes could not restore the iphone because an error occurred -1

    Hello,
    After upgrade an iPhone 4 to os 5.1, I can't restore the backup : while restore I get the error iTunes could not restore the iphone because an error occurred -1. I tried to reset the iPhone, but it restores alwayds whit os 5 and not 4. Each time I connect the iPhone, il runs un recovery mode, but recovery fails with error -1.
    Any help ?
    Thx

    Hi i had faced the similar issue but i could resolve easily. I followed the following steps:
    1. Restarted my laptop.
    2. Restarted my iphone
    Re-connected my iphone to laptop, opened iTunes and iTunes automatically asked for "Restore from Backup".
    I selected the option and it worked.
    You can also refer to following urls:
    1. http://support.apple.com/kb/ts2529
    2. Check for Resolution step and click the line "how to restart your ios device"
    Hope it helps.

  • I am getting an error message on my itunes when trying to back up my iphone 4s, itunes could not back up iphone because an error occurred.

    Please help me!!!! I have tried all of the steps that I have found listed for this issue. I am not sure if I should try to contact my phone provider or not. I am getting an error message without an error code. That says:  Itunes could not back up Iphone because an error occurred. Please if anyone one knows any steps I should take please let me know. My iphone and Mac and iTunes are all up to date.
    Itunes: Version:  11.0.2
    MacBook Pro:  OSX: 10.8.3
    iphone4s:  iOS 6.1.3
    Thank you

    Excellent!
    Please note the following:
    Note: iCloud Backup does not back up music, movies, and TV shows that you did not purchase from the iTunes Store, or any podcasts, audio books, or photos that you originally synced from your computer. iCloud Backup will restore your purchased music, movie, and app content from the iTunes and App Stores during the background restore process. Previous purchases may be unavailable if they are no longer in the iTunes Store, App Store, or iBookstore.
    The above comes from this article:
    Choosing an iOS backup method (Should I use iTunes or iCloud to back up my iOS device?)
    Best of luck with this.

  • Itunes could not backup the iphone because an error occurred

    I can sync my iPhone but cannot backup.  Keep getting this message, "itunes could not backup "name" iphone because an error occurred.  I already deleted all previous backups.

    Hi there, I am getting the same error - have you managed to solve it?

  • I get " itunes could not backup the iphone because an error occured

    I get " itunes could not backup the iphone because an error occured

    Hello there, pasqualefromdanville.
    When receiving the messages that iTunes could not backup the iPhone because an error occurred, the Knowledge Base article offers up some great, in-depth troubleshooting for resolving the issue:
    iOS: If you can't back up or restore from a backup in iTunes - Apple Support
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • HT4972 itunes could not restore the iphone because an error occurred

    Attempting to update wife's 3GS to latest iOS 5.1.1... update downloaded in iTunes... iPhone backed up as far as I can tell apps, contacts and everything like pictures and stuff... system was pushed to the firmware/software update up until the point of restoring from the backup all of the above files that should've been stored... an error message as in the SUBJECT line pops up and then next dialog is error code (-1).
    iTunes shows that a 'new' iPhone has been attached and the options are to setup a new iPhone or restore from backup... i try selecting the desired phone backup from the drop down (listed are two phones labeled as phone #1 - mine, #2-hers)... error occurs everytime... haven't tried choosing my phone. I'm hoping the phone isn't bricked at this point as it's sitting with the Apple icon on screen and that's it.
    Any help would be appreciated rather than having to go to the 'Genius'es at an Apple store that never seem to be any help at all.
    JDRR-NTx, a presently unsatisfied Apple customer :^(

    Hi i had faced the similar issue but i could resolve easily. I followed the following steps:
    1. Restarted my laptop.
    2. Restarted my iphone
    Re-connected my iphone to laptop, opened iTunes and iTunes automatically asked for "Restore from Backup".
    I selected the option and it worked.
    You can also refer to following urls:
    1. http://support.apple.com/kb/ts2529
    2. Check for Resolution step and click the line "how to restart your ios device"
    Hope it helps.

  • Itunes could not restore the iphone because an error occured???

    Please help in restoring iphone.. i can see only loading page but not going to Home screen.

    We need a lot more information. What is the error message (including the error number)? What is your computer and operating system? Are you connecting the phone to a USB port on your computer or a hub (it should not be a hub)? Have you disabled your antivirus and firewall? Is the phone jailbroken? Has the computer you are using ever been used to jailbreak any iOS device (not just the phone with the problem)?

  • TS2776 I get a message that says"ITunes could not connect to IPhone becuase the pairing record is missing" I never saw this error message before. Anyone knpw what's up?

    I get a message that say: ITunes could not connect to IPhone *** because the pairing record is missing" I never saw this before anyone know about this??

    Do you still get that one if you restart the PC and try to connect again?

  • Itunes could not connect to iphone because pairing record is missing???

    I have just upgraded to iphone 4s from iphone 4 and when i connect it to my itunes i get the message "itunes could not connect to iphone 'iphone' because pairing record is missing. Any clues what i've missed???
    Also my when i try to backup my iphone 4 to icloud it keeps stopping saying 'incomplete'???

    Try disconnecting your phone from your computer, quit iTunes, connect you phone to your computer again, the re-launch iTunes.

  • "iTunes could not connect to iPhone (its a ipod touch) unknown error OxE8000065. Help!

    Ran updates on my MacBook Pro. Then I updated iTunes,  iPod touch was connected at time, came up with unknown error 1602 during restore and now "iTunes could not connect to iPhone (its a ipod touch) unknown error OxE8000065. Help! ipod screen is black (can see it stopped while charging at 2.53). Have tried many of the suggestions found in Apple support and online.

    http://support.apple.com/kb/TS3694#error1602
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

  • Itunes could not connect to iphone timed out

    after connecting
    phone to iTunes  I get this
    itunes could not connect to iphone timed out

    Hello lawrenceledesma,
    The article linked below details a number of steps that can help resolve this error.
    iTunes: Resolve USB-related alerts
    http://support.apple.com/kb/TS5254
    Cheers,
    Allen

  • TS3221 iTunes could not connect device due to unknown error (0xE8000012)

    TS3221 iTunes could not connect device due to unknown error (0xE8000012) please tell me the solotion

    Turn your iPhone to a DFU mode and restore it

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